• Concentrix (Indianapolis, IN)
    …career. #LI-Remote Description Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Provider of the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for candidates who can immediately contribute to… more
    job goal (12/12/25)
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  • Humana (Salt Lake City, UT)
    …large scale cloud contact center experience solutions implementation on Genesys cloud platform Experience with Conversational AI Partner with product ... Description The Lead Solution Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that are used to… more
    job goal (12/12/25)
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  • Humana (Austin, TX)
    …center technologies, ensuring scalability, reliability, and security. Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI ... Qualifications 7+ years in Contact Center Technologies, with 5+ years of Genesys Cloud experience. Strong experience in delivering Voice and Chat solution using… more
    job goal (12/12/25)
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  • Molina Healthcare (Bellevue, NE)
    …the maturity of existing cloud -native UCaaS and CCaaS platforms ( Genesys Cloud ) through automation, analytics, and AI-driven optimization. Align ... intelligent routing, predictive analytics, and sentiment analysis. Integrate Salesforce with Genesys Cloud to deliver a unified "single pane of glass" agent… more
    job goal (12/12/25)
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  • Accenture (Atlanta, GA)
    …6+ years of experience in technology transformation, with a focus on CCaaS or cloud -based contact center solutions. 4+ years of proven track record of selling and ... a variety of platforms such as, AWS, Google CCAI, Genesys , NICE etc. 4+ years of experience in aligning...software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys , Nice, Sprinklr, Twilio Experience in algorithmic decisioning or… more
    job goal (12/12/25)
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  • EY (Philadelphia, PA)
    …SBCs, Microsoft Teams Direct Routing, PSTN and Azure cloud setups. Cloud and on-prem systems connectivity (Teams, Genesys , AudioCodes). Migrations from ISDN ... or MPLS to SIP over internet. E911 services, ensuring compliance with regulatory requirements and internal policies. Project Management: Oversee telephony-related projects from initiation to completion, ensuring timely delivery and adherence to budget.… more
    job goal (12/12/25)
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  • Resideo (Minneapolis, MN)
    …guides, and runbooks. YOU MUST HAVE: 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
    job goal (12/12/25)
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  • Accenture (Kirkland, WA)
    …Industry (CPG, Retail, Travel, Life Sciences). 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger ... Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys , NICE etc.) 1+ years of experience working with Artificial intelligence… more
    job goal (12/12/25)
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  • Accenture (Boston, MA)
    …into customer service, and support processes 3+ years of experience working with: Cloud (SaaS) solutions for Service and determining how they fit into a client's ... years of experience working with Customer service platform technologies (such as Genesys , NICE, Salesforce, Microsoft Dynamics, Amazon Connect, Google CES etc.) 1+… more
    job goal (12/12/25)
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  • DXC Technology (Plano, TX)
    …business process outsourcing, insurance, analytics and engineering, applications, security, cloud , IT outsourcing, and modern workplace. Our DXC Insurance Services ... telephony systems, set ups and associated software- (IE AWS, inContact/NICE, Genesys , Verint, etc.) Expert/Guru competency in Word, Excel and PowerPoint Expert/Guru… more
    job goal (12/12/25)
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  • Genesys CloudCX Business Practice Architect

    Concentrix (Montgomery, AL)
    …career. \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... Provider of the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for candidates who can immediately contribute to… more
    Concentrix (12/10/25)
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  • Genesys Senior Developer / Functional…

    Capgemini (New York, NY)
    …in developing and implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have a strong ... Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop and integrate third-party services such as AWS… more
    Capgemini (09/17/25)
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  • Lead Solutions Architect- Genesys…

    Humana (Pierre, SD)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner ... Description** The Lead Solution Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that are used to… more
    Humana (12/10/25)
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  • Service Technology - Gen Cloud…

    ADP (Norfolk, VA)
    …Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and ... the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more
    ADP (09/19/25)
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  • Senior Telecom Engineer - Hybrid

    Vivint (UT)
    …solutions. What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations ... focus on cloud -based contact center technologies * Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics *… more
    Vivint (12/05/25)
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  • Manager, Contact Center Enterprise Platform

    J&J Family of Companies (Raritan, NJ)
    …Own the design, development, and deployment of cloud -based contact center solutions like Genesys Cloud and AWS Connect. + Build the vision / roadmap and ... + Bachelor's degree or equivalent experience is required + Certification in Genesys Cloud / AWS Connect and AI is preferred **Experience and Skills:**… more
    J&J Family of Companies (12/04/25)
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  • Director, IT (Telecom) - REMOTE

    Molina Healthcare (Kenosha, WI)
    …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass" agent… more
    Molina Healthcare (11/21/25)
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  • Director, Omni-Channel Solutions

    Humana (Austin, TX)
    …center technologies, ensuring scalability, reliability, and security. + Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI ... + 10+ years in Contact Center Technologies, with 5+ years of Genesys Cloud experience. + Strong BPO management experience across multiple locations. + Proven… more
    Humana (12/03/25)
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  • Contact Center Data & Systems Analyst

    Newegg Inc. (Diamond Bar, CA)
    …+ Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud , Amazon Connect, CRM, WFM) to track key metrics such as ... + Proven success managing cloud -based contact center platforms such as Genesys Cloud or Amazon Connect. + Experience in data analysis, report automation, and… more
    Newegg Inc. (10/21/25)
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  • Lead Data Engineer

    ADP (Alpharetta, GA)
    …and on-prem contact center technologies such as Salesforce.com, ServiceNow, Oracle CRM, Genesys Cloud , Genesys InfoMart, Calabrio Voice Recording, Nuance ... other teams. **TO SUCCEED IN THIS ROLE:** + Advanced knowledge of cloud -based data engineering and data warehousing solutions, especially AWS, Databricks, and/or… more
    ADP (09/27/25)
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