- Concentrix (Indianapolis, IN)
- …Genesys Cloud CX: Professional Genesys Cloud CX: Architect Genesys Cloud CX: Developer At Concentrix, we provide customer experience solutions ... #LI-Remote Description Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in its goal… more
- Resideo (Minneapolis, MN)
- …guides, and runbooks. YOU MUST HAVE: 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Concentrix (Montgomery, AL)
- … Cloud CX: Professional + Genesys Cloud CX: Architect + Genesys Cloud CX: Developer At Concentrix, we provide customer experience solutions that ... \#LI-Remote **Description** Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in its goal… more
- Capgemini (New York, NY)
- …and vendor ecosystems. + Proficiency in Genesys AI, WFM, Reporting, and Analytics using developer APIs. + Genesys Cloud CX certification in one or more ... implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will...like Amazon, Genesys , and Nuance. + Leverage Genesys Developer APIs for WFM, Reporting, and… more
- Resideo (Aurora, IL)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Teleperformance USA (NE)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
- Capgemini (El Paso, TX)
- …with Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center ... to operations, fueled by the fast evolving and innovative world of cloud , data, AI, connectivity, software, digital engineering and platforms. The Group reported… more
