- DIRECTV (El Segundo, CA)
- …between enterprise initiatives and the Genesys Cloud platform and other contact center technologies; ensure these dependencies are tracked and prioritized ... stability in mind. + Implement a multi-org approach for Genesys Cloud configuration promotion; utilize Genesys...preference for multiple years of experience in a large-scale contact center environment. + Proficiency with several… more
- Morgan Stanley (Alpharetta, GA)
- …using Genesys Composer Good understanding of CTI (Computer Telephony Integration), contact center architecture, Genesys Framework, Genesys routing ... translation of the Voice UI/UX design wireframes to actual code/ configuration . Candidate will bridge the gap between design and...Email, SMS, Social, Chat, Chatbot Knowledge and/or experience with Genesys PureCloud Contact Center Cloud… more
- M&T Bank (Buffalo, NY)
- …and in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys ... PureCloud architect flow familiar with best practices, design, and configuration experience. It is important that you have great people skills and are passionate… more
- Carnival Cruise Line (Miami, FL)
- …(CCaaS) architecture and standards development. Design, plan, document, and support the configuration of contact center supporting solutions. Provide ... direction for the installation and configuration of all software packages, as needed, to support...+ Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys , Five9… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As ... responsible for helping with the design, testing, implementation, and maintenance of the Google/ Genesys and other contact center solutions for our… more
- Randstad US (Denver, CO)
- …skills along with a great background in both voice and contact center systems. Key Responsibilities: + Configuration and Maintenance: Configure and maintain ... are seeking a talented Cisco Voice CUCM & Finesse Contact Center Engineer to join our team....experience with Cisco CUCM and Cisco Finesse, including implementation, configuration , and support. + Certifications: Cisco CCNP Collaboration or… more
- Sprinklr (NJ)
- …+ Strong stakeholder management experience including at the executive level + Cloud contact center experience with platforms such as Mitel, Avaya, Cisco, Amazon ... Genesys , Ameyo, Talkdesk, Ring Central etc. + Experience with Cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow… more