- Morgan Stanley (Alpharetta, GA)
- …with Genesys IVR and routing design and development using Genesys Composer Good understanding of CTI (Computer Telephony Integration), contact center ... Cloud Transformation initiative. Candidate should have vast experience working with design and implementation of IVR call flows and service integration supporting… more
- Charles Schwab (Indianapolis, IN)
- …"challenge the status quo" and transform the finance industry together. Sr. CTI Engineers are responsible for providing technical expertise for contact center ... with business and technical partners to provide direction and insight for upcoming CTI requests + Ability to work with professional services resources to understand… more