- Baylor Scott & White Health (Dallas, TX)
- **Position Overview:** As a Genesys CX Architect , you will lead the design, implementation, and optimization of advanced contact center solutions using the ... Genesys CX platform. The role will be...Genesys CX platform. The role will be critical in driving...and best practices related to cloud contact centers and Genesys Cloud. + Architect Quality Management (QM),… more
- NTT America Solutions, Inc. (GA)
- …- Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - ... Your role will be to design, execute, and supervise hybrid cloud solutions tailored to our organization's demands. **Responsibilities**...Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. + Genesys … more
- Sacramento Municipal Utility District (Sacramento, CA)
- …querying against MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ... as we converge our contact center operations on the Genesys Cloud CX platform. In this role,...Museum and summer musical theater to name a few. ** Hybrid Work** This position may be eligible for SMUD's… more