- US Bank (Charlotte, NC)
- …entire user journey. This leader will leverage human-centered design methods ( design -thinking, service design , research/insights, etc.) to plan, create, ... As the senior-most Content Experience Designer, reporting to the Head of Experience Design , you will be...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes… more
- Gap Inc. (San Francisco, CA)
- …that is inclusive by design + Create and sustain a design -thinking and customer -obsessed culture **Who You Are** + Experienced, progressive UX/XD/Creative ... digital commerce. We operate and evolve a platform that services all Gap Inc. brands: Gap, Old Navy, Banana...You and your team will ideate, research, vet, evangelize, design , and help deliver products that provide meaningful and… more
- Wayfair (Boston, MA)
- …in design operations management. Additionally, you're gifted in UI design , are customer -centered, and love turning quantitative and qualitative findings ... into insights and strategy to drive product priorities. Utilize design thinking principles to build engaging customer experiences which solve goals with elegant… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 15 ** Head of Software Engineering: Self Service Platforms** The Head of Software Engineering: Self ... As a key Leader of the Technology Organization, the Head of Software Engineering: Self Service Platforms...internal index operations team to understand the workflows and design the platform to simplify their workflows. + Partner… more
- Zoom (CA)
- …on the top market leaders head on. You will lead in advancing customer self- service engagements to the next level and differentiate our capabilities by ... This position is not approved for sponsorship ** What you can expect As a Head of Product, you are a visionary strategist, influencer, and industry expert. You will… more
- Zoom (Columbus, OH)
- The Head of Professional Services and Channel Delivery leader will own the development of the global professional services plan, performance standards and ... and experience in building and growing a large global professional services organization, including structuring service offerings, recruiting and developing… more
- Qualtrics (Chicago, IL)
- …is also a must. You will report to and work directly with the Global Head of Customer Success, and will directly or indirectly lead a number of ... cross-functional counterparts in Sales, Marketing, Product Management, Engineering, and Professional Services to evolve and scale our global service offerings,… more
- Citigroup (New York, NY)
- …Cards and Lending, Retail Bank and Mortgage, Consumer Wealth and Citi Retail Services . The Existing Customer Marketing (ECM) team within this organization is ... and Franchise Development (M&FD) Marketing organization drives all aspects of the customer lifecycle, from Acquisition, to Engagement to Retention, across Branded… more
- CSL Behring (King Of Prussia, PA)
- …flexibly in line with demand. An experienced Agile / shared- service leader, the Head of IE will design and activate this team and develop the individuals ... aligned with the company's goals and values. + **Agile, Shared- Service delivery.** For the first time, Communications will be...flagship hub sites and the center is key. The Head , IE will design and lead a… more
- BMO Financial Group (Chicago, IL)
- **About the role:** The Head Distribution Analytics & Customer Optimization is the Business Analytical Lead (BAL) and primary conduit - senior advisor who ... and use it to boost BMO's offerings (products incentives and customer optimization) coordinate, facilitate and oversee all analytical requests and deliverables… more
- Stanford University (Stanford, CA)
- Head of Library Systems & Technology **Hoover Institution, Stanford, California, United States** Information Technology Services Post Date Sep 19, 2024 ... is seeking qualified candidates for the full-time position of Head of Library Systems & Technology. To ensure your...Institution IT, Stanford IT, and third-party vendors to enhance services and expand online access to the Library &… more
- 24 Hour Fitness, INC. (Bothell, WA)
- …▪ Ability to perform a variety of exercise routines. ▪ Demonstrate excellent customer services skills. Responds professionally to requests and inquiries from ... 18006 120th Ave Bothell WA 98011 **JOB SUMMARY** The Head Coach will help create a healthier, happier world...30+ hours per week. **ESSENTIAL DUTIES & RESPONSIBILTIES** ▪ Design and deliver comprehensive fitness programs based on clients'… more
- Barry Callebaut (MA)
- …Strong customer -centric and delivery-focused mindset + Excellent stakeholder management and customer service skills + Leading by example and with emotional ... addition this role will provide proactive business advisory and solutions-oriented HR business partner services for the local management team. The Head of HR is… more
- Amazon (Newark, NJ)
- …and their application to different mediums and surfaces - Partner closely with Audible's Head of UX Design to ensure the translation of brand elements are ... Based in Newark, NJ, this is Audible's first Global Head of Creative. In this role, you will lead...this role, you will lead the creative organization to design , develop and deploy full-funnel creative campaigns at a… more
- Qualtrics (Provo, UT)
- …best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are ... business. Join over 6,000 people across the globe who think that's work worth doing. ** Head of Global Transformation** **Why We Have This Role** The Global Head … more
- Capgemini (Seattle, WA)
- …Communications and Networking and Media Technology industry sector. + Must have product design or product engineering services experience in selling to accounts ... NEP / Media** **Job Location:** **New Jersey, California, Texas** **Job Description:** The Head of NEP (Networking Equipment Provider - Media) owns the sales and… more
- International (San Antonio, TX)
- …decided initiatives by coordinating and aligning development workstreams and driving the design , deployment and support for customer operations of autonomous ... solution and run 24/7 second line support center for customer operations The Head of Operations has...GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com. *International Motors,… more
- Guardian Life (Bethlehem, PA)
- …actions are critical to Group Business' and Guardian's revenue growth, risk management and customer experience. As Group Benefits Business Head of Data and AI ... sizes, by offering a wide portfolio of products and services . As our largest business area, we serve more...a transformational leader to join our team as the Head of Data and AI, Group Benefits. Working closely… more
- HP Inc. (Palo Alto, CA)
- ** Head of Corporate Media Relations** At HP, we believe in the power of technology to drive meaningful progress. HP is positioned to redefine how we interact with ... with a passion for media to join our Corporate Communications team. As the Head of Corporate Media Relations, you will be responsible for advancing HP's media… more
- Citigroup (New York, NY)
- **About Citi** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our ... trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive...and Citi Private Bank brands _._ **Job Description:** The Head of Business Execution - Investment Solutions & CIO,… more