- Merck & Co. (Rahway, NJ)
- …as well as scoped applications that support areas such as Global Security Watch Desk . - - Under the direction of the Product Manager , the selected candidate ... well as Global Security to manage the development resources, help prioritize the backlog, drive the operations resources and...5 years of relevant work experience, with at least 2 + years of demonstrated technical leadership experience using Agile… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...requirements preferred 4 or More Years pharmaceutical experience preferred 2 or More Years of hands-on experience working with… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first...Time Off + 11Federal Holidays + Birthday Holiday + 2 -week fully paidSabbatical every 5 years + Emergency Facility… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and 2nd ... level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. + Troubleshoot… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 2 - Tysons, VA** ID **11042** Location **Tysons, VA** Apply Now ... Degree and 2 + Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is required.… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... level Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Taco Bell (Irvine, CA)
- …Assurance role. + Education: Computer Information Systems associate degree or equivalent technical Help Desk experience + Minimum 2 years' experience working ... for performing and managing the quality audits of Service Desk analysts and drives impact across the Taco Bell...with datasets and generating reports in PowerBI. + 2 years' experience with writing Standard Operating Procedures (SOP)… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,...6 years of work experience without a degree or 2 years of experience with an AS/AA Degree. +… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... and ensure the team's adherence to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and refine training processes. + Offer coaching and actionable feedback to team members. + Escalate and… more
- Robert Half Technology (Seattle, WA)
- …In this role, you will be responsible for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, troubleshooting technical issues, and ... Schedule: Monday-Friday (8-5pm) Responsibilities: + Provide Tier 1 and Tier 2 support to end users, resolving technical issues efficiently and effectively.… more
- City of New York (New York, NY)
- …Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support ... Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Centre Technologies (Austin, TX)
- …The primary role for this position would be focused on supporting various IT Infrastructure technologies with an emphasis on Root Cause Identification and Resolution. ... This role will be primarily focused on server, network, critical application troubleshooting, etc. with an emphasis on Citrix. Essential Duties and Responsibilities + Responsible for maintenance, configuration, and reliable operation of computer systems,… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications + Identify, investigate, resolve, and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …Familiarity with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical ... a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical and… more
- Enterprise Horizon Consulting Group (Mechanicsburg, PA)
- …in a related information technology (IT) job. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. + ... Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support ( Help Desk ) Specialist to support a DoD project. This position is contingent… more
- TEKsystems (Tempe, AZ)
- …Opportunity will be provided over the phone!** What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at least 3+ of hands-on experience in ... client in Phoenix is looking at add a Service Desk Analyst (Tier 2 ) as an important... Help Desk /Service Desk /Customer Support. +... Help Desk /Service Desk /Customer Support. + Experience in Microsoft… more
- Black Diamond Technologies (Chicago, IL)
- …the world of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College ... Degree or technical degree (computer science-oriented a plus) + Solid communication skills + Punctual + Knowledge and expereince with PC trouble shooting + Knowledge and experience with PC networking + Knowledge and expreince with basic wireless networking +… more
- Koniag Government Services (Arlington, VA)
- …other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & Conditions** This job ... ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving problems associated with hardware and… more
