- Mission Support and Test Services (Goleta, CA)
- …to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II . **Key Responsibilities** + Monitor the performance of network systems ... participants in the specification of business requirements. + Respond to Help Desk requests to support troubleshooting of workstation and server related… more
- AeroVironment (Petaluma, CA)
- **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP....and Access at ###.** **_In accordance with the Title II Crime Awareness and Security Act a copy of… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP....and Access at ###. _In accordance with the Title II Crime Awareness and Security Act a copy of… more
- Stanford Health Care (Palo Alto, CA)
- …is a Stanford Health Care job.** **A Brief Overview** The Clinical Senior Systems Analyst II supports core functions of the health system's applications to ... do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical… more
- Stanford Health Care (Palo Alto, CA)
- …**This is a Stanford Health Care job.** **A Brief Overview** The Clinical Systems Analyst II supports core functions of the health system's applications to ... do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …Blue Cross Blue Shield Association (BCBSA) Local Operations Scorecard (LOS) and Licensee Desk Level Audit (LDLA), the Federal Employee Program (FEP) audit and tier ... II support to customer service representatives and QA teams,...+ Act as a consultant with external departments to help resolve high-impact business issues by recommending action plans… more
- Stony Brook University (Stony Brook, NY)
- …home folders and network shares. + Provide timely response and follow-up for day-to-day Help Desk tickets and support issues. + Active Directory account, group ... add to your bottom line. **Job Number:** 2504383 **Official Job Title:** : Programmer/ Analyst II **Job Field** : Information Technology **Primary Location** :… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... to minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks. * Perform… more
- Robert Half Technology (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential ... future support efforts. Requirements * Minimum of three years of experience in a help desk or IT support role. * Strong knowledge of Windows 10 and Office 365… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, ... hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional ... solutions. Requirements * Minimum of 1 year of experience in a help desk or technical support role. * Proficiency in troubleshooting and supporting computer… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for ... Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology Doesn't Change… more
- Robert Half Technology (Palmer, MA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves ... providing comprehensive support for end-user environments, ensuring the smooth operation of desktop systems and business software applications. The role requires a proactive individual who can address technical issues effectively while maintaining strong… more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... daily technical assistance. * Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews… more
- System One (Tulsa, OK)
- …in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising ... in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company. Key… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team for… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, ... Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC and Apple… more
- SHI (Austin, TX)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
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