- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- Robert Half Technology (Louisville, KY)
- …healthcare organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role ... Responsibilities: + Serve as the first point of contact for all incoming help desk inquiries via phone, email, and ticketing system + Provide Level 1… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... * Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex...technical assistance. * Facilitate detail oriented development of the help desk team by identifying training needs,… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent ... exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers...years of experience in the IT field, preferably in help desk or technical support roles. *… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering ... part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: * Deliver … more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional ... we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact...experience) + 8 years of experience in IT support, help desk , or service desk … more
- Robert Half Technology (Piscataway, NJ)
- Description We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive ... and inventory management. * Offer guidance and support to Tier 1 team members, fostering collaboration and knowledge sharing....technical problems effectively. Requirements * Proven experience in a help desk or technical support role. *… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- TEKsystems (Orlando, FL)
- …will be password resets and oracle questions. Position Statement: The Service Desk Technician is a highly motivated, passionate and detail oriented Customer Service ... environment. This position will be a member of the Tier 1 Team, and will be the primary point...detail. * Able to effectively prioritize and perform Service Desk tasks in a fast paced environment. * Excellent… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and ... supporting agile product teams or secure cloud environments. **Overview** We are seeking a ** Tier 2/3 Mission IT Support Analyst ** to support the Office of the… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- Robert Half Technology (Seattle, WA)
- …senior leadership Requirements + 5+ years of enterprise IT support experience ( Tier 2-3), preferably outside a call-center environment + Hands-on experience with ... Windows 10/11 and light macOS support + Proven experience supporting executives or senior leadership in high-visibility settings + Strong troubleshooting skills across endpoint devices, identity/access systems, and networking + Experience with Azure AD (Entra… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals ... Keeper is hiring a talented SOC Analyst / Watch Officer ( Tier 2) to join our Security Operations team. This role offers a hybrid work schedule, working 4 days… more
- General Dynamics Information Technology (Fairfax, VA)
- …+ Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk ), + Interface and integration management. + Update system ... to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and resolve reported… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to IT ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract...experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve… more
- Parsons Corporation (Colorado Springs, CO)
- …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and resolution of… more
- MyFlorida (Tallahassee, FL)
- OFFICE AUTOMATION ANALYST - 60000272 Date: Dec 11, 2025 The...Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position ... 866690 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST - 60000272 Pay Plan: Career Service Position Number:...system, such as a ticketing system. Experience in a Help Desk /Call Center environment or ACCESS Program… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... Development Specialist / Development Analyst - Oahu Date:Dec 8, 2025 Location: Honolulu,...or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure,… more
- SAIC (Albuquerque, NM)
- **Description** SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and ... career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that… more