- Choate Construction Company (Charlotte, NC)
- …with a passion for mentoring and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over ... driven to enhance operational efficiencies. Key Responsibilities As the Help Desk Lead , you will:...support for other IT roles as necessary. + IT Asset Management: Manage purchasing and inventory of IT hardware… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- SAIC (Washington, DC)
- **Description** Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and ... Mid-level desk side engineers. Ability to act independently in a...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- InfraSource (Columbus, OH)
- …and - above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Desk /Infrastructure Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will include monitoring generating, operating,… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT support services critical ... career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the...Problem Management. + Demonstrating a strong understanding of IT Asset Management (ITAM) and its integration with ITSM. +… more
- CN (Homewood, IL)
- …Join us! **Job Summary** The Senior Manager, Signals and Communication - Standards and Help Desk is responsible for overseeing the standards of all regions ... under Transport Canada (TC) and Federal Railway Association (FRA) regulations **Call Desk ** . Facilitate the procurement of monitoring systems and the future… more
- Boulder Community Hospital (Boulder, CO)
- …support to customers Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries submitted to the helpdesk via telephone, ... Service Desk Support Analyst I Boulder Community Health, Boulder, CO...web-based help tracking system, e-mail, or voicemail systems. Ensure that user… more
- AeroVironment (Simi Valley, CA)
- …articles and/or self- help materials. + Other duties as assigned by team lead or service desk manager. Basic Qualifications (Required Skills & Experience) + ... **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information...PC refreshes, e-waste activities and works with the IT asset manager to ensure CMDB is updated appropriately and… more
- TECO Energy (Ybor City, FL)
- …filtering utilizing our support tools (CA Service Center, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validates, prepares and ... database, equipment being disposed of is deleted out of asset repository and all Service Desk request...the planning and management of the CMDB through the asset lifecycle replacement. In addition, lead the… more
- Citigroup (Tampa, FL)
- …with both operation and business strategy. The group is comprised of Asset Servicing, Transaction Management, Tax, Risk & Control and Operational Readiness. **Job ... Support (CPS) team, which is a client facing role aligned under the wider Asset Services organization. Responsible for leading the execution of the strategy for the… more
- ROUSH (Livonia, MI)
- … Lead will provide Level 1 and Level 2 support, Level 1 is provided via a Help Desk , Level Two support can be in the IT Office or at the user's location. ... include the oversight of the daily operations of the Help desk and the Desktop Technicians. Management...based in Livonia, MI. As an IT Desktop Technician Lead , you will: + Provide guidance to the… more
- SAIC (Washington, DC)
- …and general troubleshooting and problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians ... including workload and performance. + The lead will be expected to manage schedules and coverage...junior, mid, and senior level techs, provide expertise to help solve difficult problems + Manage schedules for team… more
- Koniag Government Services (Boise, ID)
- …Assist Launcher, Microsoft Remote Desktop to provide remote customer support Utilize the Help Desk ticketing system to document all work, progress, and ... , a Koniag Government Services company, is seeking an experienced **Desktop Support Lead ** with a Public Trust Clearance to support **TGS** and our government… more
- Serco (Norfolk, VA)
- …the United States Navy - Serco has a great opportunity for you! This Lead Waterfront Integrator position will be on a dynamic team responsible for developing and ... Center (NSWC) Carderock Division (CD) Code 80. As the Lead Waterfront Integrator for our US Navy autonomy control...given time, report status and configuration details of an asset to our software and test engineers. + Ensure… more
- Lake Erie College of Osteopathic Medicine (Greensburg, PA)
- …the School. This person is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in problem ... and staff offices. This person will also take the lead on new instructional technology projects, be responsible for...directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and… more
- AECOM (Sacramento, CA)
- … desk aids as needed for the Accounting Branch. + Acts as the Capital Asset team lead supporting the Capital Asset Accounting Administrator II (AAII) and ... client's financial information, specifically in the area of Capital Asset accounting, interpretation, and implementation assistance with GASB pronouncements,… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... staff offices. The Assistant Director will also take the lead on new instructional technology projects, and be responsible...satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues… more
- Citigroup (New York, NY)
- …access, advisory and execution capabilities across all capital markets asset classes, building stronger connectivity between Wealth, Institutional Markets, and ... coverage model for all types of clients across all asset classes. The successful candidate will manage a team...clients with the Banking groups in each region. + Help develop strong relationships between the WM Product Heads… more
- Resurgent Capital Services (Cincinnati, OH)
- …+ Acquire the certification(s) to self-dispatch parts and request technical support + Help Desk Phone support as needed + Other duties as assigned ... entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior...guidelines Educational Requirements: + High School Diploma required + Help Desk Institute (HDI) Desktop Support Center… more
- Bloomberg (Skillman, NJ)
- …In this role your core responsibility will be supporting Bloomberg clients through our Help Desk , which will allow you to develop general financial markets ... team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi ...provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK) - Use your customer… more