- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. Responsibilities Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...all IT SM tickets to completion. Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- General Dynamics Information Technology (San Antonio, TX)
- …5 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...and acknowledging email requests) when appliable. ? Research high level issues for Tier 1 OneNote submissions… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Trust/Other Required: None Job Family: Technical Support Services Skills: Communication,Customer Service, Help Desk Support Certifications: CompTIA - Security+ CE ... Req ID: RQ210980 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret...of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN II hours: 0600-1400 days:… more
- GovCIO (Alexandria, VA)
- …referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk -specialist/job?mode=apply&apply=yes&in_iframe= 1 ... Overview GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team,...for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role… more
- Marriott (Los Angeles, CA)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR 2-year degree from an accredited university in Hotel ... Management Pay Range: $27.50-$35.10 per hour Bonus Eligible: Y JOB SUMMARY Entry level management position that is responsible for leading and assisting with the… more
- Robert Half (Woburn, MA)
- …solutions. Requirements - Minimum of 1 year of experience in a help desk or technical support role. Proficiency in troubleshooting and supporting computer ... Description We are looking for a dedicated Help Desk Analyst II to join...and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist** Location **Reno, NV** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and… more
- EY (Raleigh, NC)
- … Desk Analyst to support our growing team. Your key responsibilities Provide technical help desk support to customers calling the Service Support Desk ... all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of...Excel, Power Point, Visio Ability to work at every level of the organization, from team members to top… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time position. **Job Summary:**...+ Escalate tickets as required by the applicable Service Level Agreements (SLAs) + Communicate system outages in accordance… more
- Sage Hospitality Group (Atlantic Beach, FL)
- …hotel information and guest concerns. Responsibilities Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... As part of our guest services team, you will help create the very first memories guests have of...One Ocean Resort and Spa Outlet: Hotel Category: Front Desk & Guest Services Address : 1 … more
- Accenture (Arlington, VA)
- …team updated with necessary customer-specific knowledge. What you'll do: Provide IT Help Desk support to customers Jira service administration (Configure ... the Crystal City, VA area. This person will oversee first- level technical support, ensure incidents and service requests are...need: 5 years of experience with customer service and Help Desk functions 5 years of experience… more
- Oracle (Kansas City, MO)
- …-10PM CST with an hour lunch. This is a hybrid role that is mostly remote with 1 day a week requirement in the office. As a member of the Support organization, you ... phone and electronic means. Your focus is to provide level two support including problem resolution within published goals...let us know by emailing accommodation-request_###@oracle.com or by calling + 1 888 404 2494 in the United States. Oracle… more
- Lockheed Martin (Hanover, MD)
- …bay. Cyber | Lockheed Martin The Work: The helpdesk team manages tier 1 tickets to either resolution or escalation. This team maintains excellent customer relations ... XKS -SQL querying experience -Experience using GIT, Jira, and Confluence Clearance Level : TS/SCI w/Poly SP Other Important Information You Should Know Expression of… more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time position. **Job Summary:** We are...customer requests in a timely manner to meet Service Level Agreements (SLAs) + Researching customer requests to ensure… more
- US Physical Therapy (Riverhead, NY)
- …of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist ... and efficiently checking in patients. + Delivers a high level of customer service by ensuring patient satisfaction, optimizing...High school diploma or GED is required. + One ( 1 ) year of medical office experience preferred, with familiarity… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves ... basic IT issues, and escalating more complex problems to higher- level support teams as needed. Key Responsibilities Respond to...and problem-solving skills. Experience in a call center or help desk environment. Ability to multitask and… more
- Flynn Applebee's (Fresno, CA)
- …assigned tasks -Process invoices for stock and supplies HELP DESK SUPPORT Takes all 1st level help desk calls from the AII Help Desk for ... restaurants in 23 states. With annualized sales of over $ 1 .3B and over 21,000 employees, Flynn Group | Applebee's...Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel,… more
- Motion Recruitment Partners (King Of Prussia, PA)
- …& Experience 1 + year of experience in IT support (internship or help desk experience acceptable) Strong troubleshooting skills with Windows 10/11 and Windows ... Entry- Level IT Support Specialist/onsite King of Prussia PA...based in King of Prussia PA, is seeking an Entry- Level Support Analyst to join their on-site support team.… more
- Abbott (Liberty, SC)
- …reviewed. Certain problems may be referred to supervisor or more senior level personnel within assigned department. Our location in Liberty, SC currently has ... maintain a particle free environment. Low to moderate noise level . Minor exposure to chemicals. May work at a.... Minor exposure to chemicals. May work at a desk or workstation. Physical Demands: Describe the physical demands… more
- TekSynap (Springfield, VA)
- …compensation, benefits, and termination of employment. Job Locations US-VA-Springfield ID 2025-8328 Category Technical Support/ Help Desk Type Regular Full-Time ... desk Administrator. The position can execute all tier 1 and 2 service desk tasks and...or In-Person: In Person Type of environment: Office Noise level : Medium Work schedule: Schedule is day shift Monday… more
