- GovCIO (Fort Knox, KY)
- **Overview** GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. ... more
- KBR (Colorado Springs, CO)
- … Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... more
- Shenandoah University (Winchester, VA)
- …SU community. + Develop metrics and reporting to track the performance and effectiveness of Help Desk operations . + Represent the university in meetings and ... more
- TRIAEM, LLC (Silver Spring, MD)
- … operations . + Professional Growth: Take on leadership opportunities by managing day-to-day help desk operations and mentoring junior staff. + Challenging ... more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations , Help Desk Support,Ticketing Systems ... more
- Koniag Government Services (Carlsbad, NM)
- …sessions to brief staff on cyber and technology rollouts. + Identify trends in IT help desk operations and present findings to management. **Work Experience, ... more
- General Dynamics Information Technology (Chantilly, VA)
- …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... more
- City of New York (New York, NY)
- …Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... more
- Imagine One Technology & Management (Lexington Park, MD)
- …expert (SME) in Microsoft cloud and endpoint security systems + Experienced with Help Desk operations and Information Technology Service Management (ITSM) ... more
- Bechtel Corporation (Knoxville, TN)
- …activities. Plans and schedules own work within a limited time horizon. # Job Summary: ** Help Desk Operations ** In this role, you will provide 24x7 first ... more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements** : ... more
- Leidos (Stafford, VA)
- …agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires ... more
- Leidos (Stafford, VA)
- …team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role ... more
- City of New York (New York, NY)
- …and developing procedures that are streamlined, understandable, and transparent. About the Team The IT Operations Help Desk is the primary intake for all IT ... more
- TekSynap (Washington, DC)
- …practices. + Lead continuous improvement initiatives to enhance the quality and efficiency of help desk operations . + Collaborate with IT and other ... more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …maintain regular communications with peers, technical operations , application development, help desk operations teams, supplier management and vendors ... more
- L3Harris (San Antonio, TX)
- …latitude is required. Will report to the engineering site manager and operations manager. Essential Functions: + Provide Network Support services for a Department ... more
- SF Fire Credit Union (San Francisco, CA)
- …will escalate incidents to IT Service delivery operations teams and get service desk resources to help in Operations projects. + Preserve and grow ... more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** Network Engineering **Skills:** Help Desk Support,Monitoring Tools,Network Operations ... more
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