- Daiichi Sankyo, Inc. (Bernards, NJ)
- …handle employee and other inquiries for the department. Manages and monitors the help desk support tool to ensure inquiries are timely and successfully ... and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of...These responsibilities will include management of all day-to-day payroll operations and activities for all US (multi-state) and Canada… more
- GovCIO (Fort Knox, KY)
- **Overview** GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. ... commensurate experience) Required Skills and Experience: + Minimum 5 yrs experience in Help Desk Operations with heavy emphasis in customer service + Minimum… more
- KBR (Colorado Springs, CO)
- … Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space ... Title: Help Desk Support Lead Belong. Connect....focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At… more
- General Dynamics Information Technology (San Antonio, TX)
- …Family:** Help Desk **Skills:** Desktop Management,End User Support, Help Desk Operations ,Information Technology (IT) Support **Certifications:** ... (STIG) guidance. **Requires:** 1+ years of directly related experience supporting help desk operations . Associates Degree in a related technical discipline,… more
- City of New York (New York, NY)
- … Desk ) Deputy Director will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management services ... (CHRMS), Remedy and others. The FISA Call Center (FMS/PIP Help Desk ) Deputy Director will: - Manage...Deputy Director will: - Manage the Call Center day-to-day operations , of which responsibilities may include, approving time and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tomorrow is smarter. HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT * Supervises help desk operations at the shift or small help desk level. ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,Customer Service,Technical Support… more
- General Dynamics Information Technology (Chantilly, VA)
- …NEED TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. Must possess appropriate and ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- Choate Construction Company (Charlotte, NC)
- …Key Responsibilities As the Help Desk Lead, you will: + Lead Help Desk Operations : Oversee daily help desk activities across all offices, ... passion for mentoring and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over 600… more
- City of New York (New York, NY)
- …Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management ... Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general… more
- Biller Genie (Orlando, FL)
- …principles and inventory management processes. + Experience in providing IT support and managing help desk operations . + Knowledge of antivirus solutions and ... We are looking for an IT Help Desk Technician to serve as a vital part of our IT department as we scale from 40 to 100 employees in the next 12 months. If you… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations ,IT Service Desk ,IT Troubleshooting,Technical Support ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- LA Care Health Plan (Los Angeles, CA)
- …issues to Level II staff. This position composes documentation and communication regarding help desk /telephone support operations , and focuses on customer ... Help Desk Technician II ( 100%... Help Desk Technician II ( 100% On-site, Temporary- 1...net required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone,… more
- Leidos (Stafford, VA)
- …agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires ... professional growth and advancement. Primary Responsibilities: oManage the ongoing daily operations of the help desk providing quality and timely support to… more
- Leidos (Stafford, VA)
- …team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role ... **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our… more
- TekSynap (Washington, DC)
- …practices. + Lead continuous improvement initiatives to enhance the quality and efficiency of help desk operations . + Collaborate with IT and other ... findings. + Stay current with industry trends and best practices in IT help desk operations and quality assurance. + Maintain effective communication with… more
- Komatsu (Tucson, AZ)
- …with corporate IT support teams to drive consistency and standardization across all help desk operations , ensuring seamless service delivery. Applications ... Capex and Opex budgetary planning. Technical Skills: + Strong understanding of help desk operations , ITIL practices, and incident management systems. +… more
- SF Fire Credit Union (San Francisco, CA)
- …will escalate incidents to IT Service delivery operations teams and get service desk resources to help in Operations projects. + Preserve and grow ... was from those humble beginnings-where everyone pitched in to help one another in their community-that the organization forged...proactive resolution. + Bridge between IT Service delivery services desk and Operations teams and/or other 3rd… more
- ICF (Washington, DC)
- …The Help Desk Support Specialist will use his/her expertise to support help desk operations , generate report, and support system changes as needed. ... Desk Support Specialist responsibilities include: + Supporting the operations of the ORR Technical Division Help ...the operations of the ORR Technical Division Help Desk and User Support. + Generating… more
- GovCIO (Fort Knox, KY)
- …School with 9+ years Required Skills and Experience: + Minimum 5 yrs experience in Help Desk Operations with heavy emphasis in customer service + Minimum ... and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract… more
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