- MyFlorida (Tallahassee, FL)
- …as assigned by management. + Develop clear, succinct and informative documentation for the LAN Help Desk technical manual and Call Resolution Database. + ... The employee in this position is responsible for providing help desk support to SDD customers in...in OPB, HFRC, SWM, and agencies using shrink-wrap commercial personal computer software packages and some custom-applications… more
- Chenega Corporation (Warner Robins, GA)
- **Req ID:** 38808 **Summary** **Mid-Level Help Desk Technician** **Warner Robins, GA** Are you ready to enhance your skills and build your career in a rapidly ... federal marketplace and the data visualization environment. The **Mid-Level Help Desk Technician** will provide expert advice...LAN and WAN, VPN, the Internet, and new computer technology. + Correct application issues, solve network and… more
- Terracon (Olathe, KS)
- …all projects. **Requirements:** + High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree in Information Systems or ... or involving the following but not limited to: company-provided computer systems, operating systems, LAN /WAN, printers and...+ Experience with Microsoft Exchange. + Knowledge of Client PC connectivity, eg, Ethernet, TCP/IP, LAN /WAN, and… more
- Insight Global (Cape Canaveral, FL)
- Job Description The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or ... * Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune,… more
- Loretto Management Corporation (Syracuse, NY)
- …and Microsoft Office applications. + Demonstrated, expert technical knowledge of TCP/IP-based LAN and WAN networks. + Demonstrated, excellent technical knowledge of ... PC internal components. + Significant hands-on hardware troubleshooting experience....+ Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to… more
- Flynn Applebee's (Menifee, CA)
- …printers) *Track and Monitor status of assigned tasks * Process invoices for stock and supplies HELP DESK SUPPORT Takes all 1st level help desk calls ... Support Team is accountable for the continuity of the computer services for the field user utilizing 600+ terminals,...SUPPORT Individual is 1st line of contact for Applebee's Help Desk . Has specialized hardware and operating… more
- Panera, Flynn Group (CA)
- …to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls ... to customer issues. . Escalate issues to appropriate service desk for support. . Installs PC 's, Laptops,...Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel,… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …Administrators. Various work schedules may be required to accommodate the hours that the Help Desk and onsite technical support staff are available for City ... Must be able to demonstrate considerable and highly technical knowledge of personal computer hardware, peripherals, operating systems, and network operating… more
- American Tower (Westborough, MA)
- …troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or ... clients; ensure data on service requests is entered into help desk problem tracking systems accurately and...issues, keeping abreast of the technical aspects of the PC - LAN / WAN computing environment. + Monitor the… more
- DR Horton, Inc. (Austin, TX)
- …consults with Level II IT Technicians * Travel may be required * Is part of the Help Desk Team and may be required to answer incoming telephone calls to the ... supervision, provide user guidance and first level support of PC hardware, software, and LAN /WAN issues by...DHIFS Help Desk *Education and/or Experience* * Associate's… more
- Boardwalk Pipeline Partners (Houston, TX)
- …lifecycle management and software deployment + Advanced knowledge of help desk software, database connectivity and remote- control tools + Strong customer ... Desk and to support the workstation lifecycle management process . In addition to answering questions or resolving technology...Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help… more
- Aveanna Healthcare (Atlanta, GA)
- …a powerful way to give back, connect, and live our values beyond the workplace. Real Help When You Need It Most + Through the Aveanna Employee Relief Fund, we stand ... The End User Computing Technician resolves and reports various desktop computer problems related to network infrastructure including end user support, security… more
- Northrop Grumman (Oklahoma City, OK)
- …and associated networks. + Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. ... companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to...computers and terminals to existing data networks. Performs basic PC setups. + Instructs and assists users in the… more
- Tyto Athene (San Diego, CA)
- …problems. + Apply knowledge of installation and configuration of PC based computer hardware including modems, LAN /WLAN cards, CD ROM drives, hard drives, ... expansion cards. + Diagnose and resolve computer related problems. + Answer questions about/handle problems relating...equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired.… more
- Amentum (Holloman AFB, NM)
- …user issues. Coordinates Site IT operational functions with primary help desk responsibility for hardware, software, network, and computer security systems. ... maintaining the network, PCs, and servers. Accounting for all computer hardware and software, and providing technical expertise on...PC and server) hardware and software. + Provides help desk support for .MIL installations coordinating… more
- Alliant Energy (Cedar Rapids, IA)
- …for these systems. + Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses ... future-and we need a **Senior IT Infrastructure Analyst** to help lead the way. In this role, you'll work...Preferred **Required Experience** + 6 years of experience in PC support in a networked environment, including system hardware… more
- IDEX (Denver, CO)
- …telecom systems, desktop PC 's, application installations, upgrades, conversions, help desk functions, network configuration and system monitoring and ... implementation, and the daily performance and stability of the network. Assists process owners by delivering information systems that support business processes and… more
- Entre Technology Services (Bozeman, MT)
- …* Customer Service * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets * Technical ... Installation * Software Troubleshooting * Solution Delivery * Systems Troubleshooting * IT Help Desk Software * Remote Support Software Job Responsibilities: *… more
- Johns Hopkins University (Baltimore, MD)
- …customers. + Act as informational resource on hardware and software questions/issues by serving on Help Desk or support desk . + Remain current on technology ... school diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service. + Additional education may… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... system. * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more