- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... communication skills to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call… more
- CACI International (Fort Meade, MD)
- …of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. This position under general ... Help Desk Specialist Job... Help Desk Specialist Job Category: Information Technology...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist **...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service ... community.We are currently seeking a talented and motivated **Service Desk Specialist ** for a Full Time position....2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist ** Location...Qualifications** + 1-3 years of experience in an IT Service Desk , Help Desk , or Customer Support ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist **...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- The Greentree Group (Beavercreek, OH)
- Help Desk Specialist (Back...plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... to hear from you! ABOUT THE OPPORTUNITY As a Back To Business IT Help Desk Specialist , you will have the opportunity to work with cutting-edge technologies… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware, software, and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (San Leandro, CA)
- …technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- TEKsystems (Fort Collins, CO)
- Overview + Our customer is seeking a IT Service Desk Specialist to join their team while an employee is on temporary leave for 3+ months starting beginning of ... in the Fort Collins area. Key Responsibilities + Provide Tier 1 and Tier 2 technical support...after-hours support Qualifications + Experience: 2-5 years in a help desk or technical support role. +… more
- Leidos (Meridian, ID)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- Cayuse Holdings (Pendleton, OR)
- …You Need** + High School diploma or GED required. + 1 year of Service/ Help desk or customer service support experience. + Familiarity with Information Technology ... **Overview** ** Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist - Richmond, VA Job... to join our team. In this role, you will help improve the productivity of CoStar Group employees by being ... tools. + Document problems and solutions in the Service Desk ticketing system + Inform management of potential problems...2+ years of experience in corporate IT or Service Desk role + Experience implementing TCP/IP at the workstation… more