- Robert Half Technology (Pittsburgh, PA)
- …maintenance of service desk procedures and documentation * Collaborate with other Analysts to maintain a distributed support system * Take responsibility for ... Description We are offering a job opportunity for a Help Desk Analyst II to join our...Responsibilities: * Provide a full range of complex system support services at the centralized service desk … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- City of New York (New York, NY)
- Job Description Salary: $ 66,066K - $ 67,202K **Note: This is not a Help Desk /Desktop support position** Organizational Profile: The Mayor's Office of ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- Mosaic (Omaha, NE)
- …issues, escalating to higher-level teams when necessary. * Mentor and assist junior Help Desk Analysts in troubleshooting and resolving technical problems. ... Join our team at Mosaic as the Senior Help Desk Analyst, in this role...role you will be responsible for providing advanced technical support and guidance to end users in addition to… more
- Serco (Norfolk, VA)
- …every day? Serco is engaging in an exciting opportunity to support system design, engineering, hardening, implementation, and operations ofInformation Technology ... Atlantic Information Technology and Operations Technology systems. We are looking for Analysts to be part of our Defense team supporting NIWC Atlantic Information… more
- Insight Global (Boston, MA)
- …Description An international law firm spanning across the US/Europe/Asia is looking for a Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk ... help as well. Since this is a 365 desk there will be some US holidays that the...year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA...24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts field calls, ... requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt...part of the team delivering a professional and effective support center capability, handling calls and contacts for incident… more
- TekSynap (Washington, DC)
- …(SLAs). + Team Leadership: Lead, mentor, and develop a team of Service Desk analysts and technicians. Ensure the team maintains high performance, ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Koniag Government Services (Chantilly, VA)
- …is seeking a Service Desk Program Manager with a Top-Secret Clearance to support **KTS** and our government customer in Chantilly, VA. _This position is for a ... communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1...lead a team of Tier 1 Technicians and Functional Analysts . Our ideal candidate is logical and proactive, thinks… more
- Robert Half Technology (Richardson, TX)
- …3 portals: phone, email and service desk chat Overview + Service Desk Analysts coordinate, diagnose, and troubleshoot incoming employee calls and emails. + ... (mostly Exchange), Active Directory and basic hardware / desktop support . + Experience with Citrix is strongly desired -...(mostly Outlook), Active Directory and basic hardware / desktop support . + Must be able to multitask as tickets… more
- Serco (Herndon, VA)
- **Position Description** Serco is Hiring Financial Analyst's to support the Federal Emergency Management AgencyPublic Assistance recovery initiatives in Zone 2 ... position will consist of professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private… more
- Taco Bell (Irvine, CA)
- …shift. Training will be on the day shift for two weeks. Is This You? + Help Desk /Technical Support experience (0-3 years) + Ability to type a minimum ... you a great troubleshooter? Staffmark is looking for Service Desk Analysts to work onsite at the...at the Taco Bell corporate headquarters in the Restaurant Support Center Service Desk . This is a… more
- City of New York (New York, NY)
- …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... - $ 56,650K Note: This is NOT a Helpdesk/Desktop Support position. Hours are from 9:30am to 5:30pm Organizational...where flexibility and ability to achieve results are valued. Analysts perform a range of defined tasks assigned by… more
- Parsons Corporation (Reston, VA)
- …domain? We need your help . Our Team is looking for a **Service Desk Technician** . In this role you will maintain Information Technology (IT) systems and ... have built this cultural legacy by working closely with analysts and operators to understand their needs and deliver...be the first line of defense in resolving Service Desk issues and providing support for hardware… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts . + Coordinates ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- Covenant Health Inc. (Knoxville, TN)
- …Operations Analysts , Systems Analysts , User Support Analysts , and Help Desk Analysts . Provides training, support , and mentoring to these ... multi-user computer systems, including coordination with network, software, and system analysts or engineers, PC desktop technicians, project managers, end users,… more
- Robert Half Technology (Nashville, TN)
- …Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts , assisting them in resolving challenging technical problems. + Root ... Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you...Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware,… more
- SAIC (Arlington, VA)
- …implements new standards, policies, and procedures. + Works closely with Network and Systems Analysts to help determine and develop the systems that will be ... within the Department of Defense, SAIC is seeking a highly skilled and dynamic Service Desk Operations Deputy to lead Tier 0/1 Service Desk operations for our… more
- Vaco (New York, NY)
- …project and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, ... #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) + An Inc. 5000 fastest growing private company in America… more
- HCA Healthcare (West Palm Beach, FL)
- …new application implementations. This resource will be an escalation point for application support and will help drive the implementation and utilization of key ... are looking for an enthusiastic Application Analyst II to help us reach our goals. Unlock your potential! **Job...as a key IT resource for application implementation and support with greater responsibility than analysts junior… more
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