- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... profound impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret… more
- SOS International LLC (El Paso, TX)
- Overview SOSi is seeking an experienced Help Desk Team Lead to...TX. The Help Desk Team Lead will be responsible for the support of ... Woodbridge, our Interpreter Services platform. Essential Job Duties Lead , oversee, train, and mentor less experienced staff. Track...diploma or equivalent. Minimum of five (5) years of help desk /technical support experience. Minimum… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support -service-specialist ... for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task… more
- Insight Global (St. Louis, MO)
- … Desk associate to be based out of their corporate Headquarters in St. Louis, MO. The Help Desk Lead oversees all processes related to IT Help Desk ... operations and monitors the work of staff on the Help Desk . Will serve as an escalation...* Participation with research, planning, scoping, implementation, and ongoing support for projects. * Participation with maintaining inventory of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support ,Troubleshooting ... desk operations at the shift or small help desk level. Supervises non-exempt support...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- TEKsystems (Fort Wayne, IN)
- …relationships with other team members throughout the company to improve service knowledge base. Skills: Help desk support , Help desk , Customer ... remote As an National Service Operations Center (NSOC) NSOC Lead Technician, you will be working as part of...service, Troubleshooting, Windows, Support , Phone support , Service desk , Technical support ,… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation ... is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key...orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** Other **Job Family:** Help Desk **Skills:** Help Desk Support ,Technical Support ,Troubleshooting **Certifications:** Azure ... Help Desk Specialist for 24x7x365 service desk support for a Federal customer in...(DHS). This position will report directly to the Service Desk Manager or a Shift Lead . In… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,IT Hardware **Experience:** 10 + years ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...of the network resources. + May function in a lead capacity within the department. + Understands basic Cisco… more
- Link Solutions Inc (Fort Stewart, GA)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Senior-Level) to join our team at ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Support Service Specialist...updates and reports to the Program Manager and Quality Lead for Service Level Agreement tracking, identify risks and… more
- General Dynamics Information Technology (Charlottesville, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting **Experience:** ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- CAE USA INC (Orlando, FL)
- …for the end users. The candidates' responsibilities include monitoring and support maintenance for enterprise software deployed with modern cloud technologies in ... environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …database management, and operating system administration. + Assist in help desk operations and provide excellent customer-facing support . + Develop and ... are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic...System Administration (Linux/Unix preferred, Windows experience also valuable) + Help Desk Customer Support +… more
- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.… more
- Red River (Chantilly, VA)
- …tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor and ... as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of...3 years of IT experience with IT administration and support experience with windows administration and management of Active… more
- General Dynamics Information Technology (Washington, DC)
- …TO SUCCEED:** + Education: AS/AA or equivalent experience + Experience: 5-8+ years of applicable Help Desk Management / Lead experience as outlined above. + ... experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career...Service Desk Manager joining our team to lead our technical support team, ensure timely… more
- Insight Global (Cleveland, OH)
- … presentations as requested. Provide training and documentation for supported applications. Provide help desk support as needed. Assist with other projects ... Establish, document, and promote team standards with regard to help desk operational support . Compile...efficiency and effectiveness of the work. Attend, and periodically lead meetings in participation with the team. Responsible for… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support ,IT Help Desk **Certifications:** ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
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