- Robert Half Technology (Charlotte, NC)
- Description As a Help Desk Support Manager , you will be responsible for overseeing the operations of the help desk team, ensuring the delivery of ... services to end-users. You will lead a team of help desk technicians, analysts, and specialists to...a related field; relevant industry certifications (eg, HDI Certified Support Center Manager , ITIL Foundation) are highly… more
- IT Concepts (Falls Church, VA)
- …and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA ... or 10 years with Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + DHA experience strongly… more
- MyFlorida (Fort Lauderdale, FL)
- … our growing agency, infrastructure, and IT team. This role will report directly to the Help Desk /Infrastructure Support Manager and will support ... and reactive support to all end users by addressing assigned help desk incidents. + Provides operational support for the organization's information… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Description:** Help Desk Manager The Help Desk Manager will provide guidance & support for the US Department of State (DOS), Bureau of ... **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support...and a keen business / technical acumen. As a Help Desk Manager , you will… more
- SAIC (Washington, DC)
- …ITIL 4 Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. Demonstrated ... **Description** The service delivery manager is accountable and responsible leading a team...the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000… more
- TEKsystems (New York, NY)
- …on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This… more
- Mercy University (Dobbs Ferry, NY)
- …an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams or lead project teams as ... Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to...problems that cannot be handled by Help Desk staff to Tier II Technical Support .… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate,...+ Provide regular status reports on help desk operations to Director of IT Support . + ... Provide backup support to the help desk team. Qualifications + High School Diploma or equivalency + At least 5 to 7 years' experience in an IT support … more
- Robert Half Technology (Tampa, FL)
- …of end user issues. Responsibilities: * Oversee the team of IT Help Desk Technicians providing Tier 1 technical support through various channels such as ... a contract to hire employment opportunity for a Service Desk Manager in Tampa, Florida. This role...research on emerging products, services, protocols, and standards in support of help desk technology… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager ** **Category:**...As a solution builder, you will be working to support the client's mission and goals. This position is ... staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories,...* Is responsible for managing daily operations of the Help Desk , guaranteeing timely and effective customer… more
- Robert Half Technology (Cincinnati, OH)
- Description We are offering a contract to hire employment opportunity for a Help Desk Manager located in Cincinnati, Ohio. As a Help Desk Manager ... of experience in a related role, preferably as a Help Desk Manager or similar...The potential candidate should have substantial experience with Deskside Support . * Familiarity with the ServiceNow Platform is a… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...such as Comptia A+, Comptia Network+ or Google IT Support Professional **Clearance Requirements: ** + This role requires… more
- InfraSource (Columbus, OH)
- …- above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will... support issues that are escalated by the help desk . + Responsible for the hiring,… more
- Robert Half Technology (Wichita, KS)
- …clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee and optimize our technical support operations. The ideal candidate ... Description Job Description: Help Desk Manager Location:...and lead productive teams within the business infrastructure, including Support Desk , Implementation, Staging, Repair, and Shipping.… more
- Robert Half Technology (Mcallen, TX)
- …and managing various hardware and software problems. Responsibilities include: * Overseeing the Help Desk support personnel to ensure efficient operation and ... States. The role involves leading our help desk team in providing first-line support to...* Minimum of 5 years of experience in a Help Desk Manager role within… more
- Burrell Behavioral Health (Springfield, MO)
- Job Description: Job Title: IT Help Desk Manager Location: Springfield, Missouri Time Type: Full Time Schedule: Monday-Friday 8am-5pm Job Summary: Are you a ... advance your career? Join our team as an IT Help Desk Manager ! As an...related duties. Our ideal candidate is passionate about IT support , has management experience, and strong technical knowledge. Position… more
- Hilton Central School District (Hilton, NY)
- The Hilton Central School District has a vacancy for a Help Desk Manager . This is a full-time, twelve-month position responsible for the managing of ... its part-time equivalent experience in computer activities involving systems support or help desk operations;...(B) and (C) above. Application Deadline:07/08/2024 Civil Service Title: Help Desk Manager , Competitive Job… more
- General Dynamics Information Technology (Charlottesville, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting **Experience:** ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on… more
- ManTech (Norfolk, VA)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in ... to staff who are responsible for phone and in-person support to users of NMMES applications. + These personnel...+ Manages the staff and operations of a technical help desk . + Ensures team members are… more
- Robert Half Technology (Irving, TX)
- Description We are seeking a Help Desk Manager to join our team in the Apparel Manufacturing industry, based in Irving, Texas. In this role, you will be ... responsible for overseeing the continuous improvement of our Service Desk , which includes infrastructure, phone, and desktop support . Your focus will be on… more
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