- Randstad US (Woodbridge, NJ)
- …to modify AD objects Leadership & Process Improvement - Act as a technical lead for help desk operations, managing escalations and offering guidance to ... it support lead / systems analyst / help desk lead . + woodbridge...New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Technical Support,Troubleshooting ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- Choate Construction Company (Charlotte, NC)
- …for mentoring and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over 600 users ... driven to enhance operational efficiencies. Key Responsibilities As the Help Desk Lead , you will:...documentation. + Provide 3rd Tier Support: Assist with escalated technical issues and collaborate with third-party vendors. + Operational… more
- General Dynamics Information Technology (Bossier City, LA)
- …be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department ... At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of ... At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- SOS International LLC (El Paso, TX)
- Overview SOSi is seeking an experienced Help Desk Team Lead to join our team in El Paso, TX. The Help Desk Team Lead will be responsible for the ... of Woodbridge, our Interpreter Services platform. Essential Job Duties Lead , oversee, train, and mentor less experienced staff. Track...diploma or equivalent. Minimum of five (5) years of help desk / technical support experience. Minimum… more
- General Dynamics Information Technology (Washington, DC)
- …None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery, Technical Support ... to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and...and direction as needed to support staff, to include technical direction. This position is based in Washington, DC… more
- Red River (Chantilly, VA)
- …tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor and ... as the NOC Shift Supervisor II and take the lead in an exciting role at the heart of...of the local NOC team by establishing and implementing technical and operational standards aligned with NOC core functions… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- General Dynamics Information Technology (Arlington, VA)
- …Clearance Level:** Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. + Answer questions or… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead ** to support large-scale migration and operations on a ... located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead ** , you coordinate delivery of...forward the problems to the appropriate Tier III or technical support. + Monitor, manage, optimize, and report user… more
- Kuehne+Nagel (Naugatuck, CT)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... our Naugatuck is looking for a new IT Service Desk Team Lead to join our IT...leading a Technical Support Team of 4 technical support specialists. Your Service Desk team… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- MyFlorida (Tallahassee, FL)
- SENIOR HELP DESK TECHNICIAN Date: Nov 14, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... . Requisition No: 841240 Agency: Florida Gaming Control Commission Working Title: SENIOR HELP DESK TECHNICIAN Pay Plan: Career Service Position Number: 41500056… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Functional Lead with a Top-Secret clearance to support **Kadiak** and ... communicator with management consulting skills and familiar with Service Desk operations to lead a team of...ticket solver within the team. + Assist other Service Desk staff by solving technical and functional… more
- SMX (Quantico, VA)
- …Duties and Responsibilities:** Independently, as part of a team, or as a team lead , provides help desk support responsible for in-depth analysis of ... status, and providing routine progress updates to the Government lead and following up with resolution of the ticket...to include Teams for daily operations + Experience leading help desk teams providing technical … more
- Anderson Trucking Service, Inc. (St. Cloud, MN)
- … Desk Supervisor is responsible for building and operating a proactive, collaborative technical support team. The Help Desk Supervisor supervises our ... Help Desk Supervisor Apply Now! Back...information and develop alternative solutions. + Demonstrated ability to lead process improvement initiatives, implement change, and experience with… more
- General Dynamics Information Technology (New Orleans, LA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your...improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team… more
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