- DR Horton, Inc. (Arlington, TX)
- …following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the Help ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Team Lead * **Location:**… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- TekSynap (Glynco, GA)
- …Science, Business Administration, ora relatedfield. + At least10years ofdetailedexperience inexperience in Help Desk / Service Desk , coupled with five ... fast-paced and dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the help desk team in Grand Island, Nebraska. This role requires a ... ideal candidate will have prior experience managing help desk operations and a strong technical background. Please apply now, call ###, or for immediate… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks… more
- Robert Half Technology (Des Moines, IA)
- …company has strong tenure leadership and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure ... high-quality service delivery. The ideal candidate will have strong technical skills, leadership abilities, and a commitment to exceptional...* Lead Team: Guide and support the help desk team. * Customer Support: Address… more
- Chenega Corporation (Washington, DC)
- …Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking ... Mid-level Help Desk Support Technician Washington, DC...software installation and configurations. Duties and Responsibilities: + Perform technical , operational, and training support to users of personal… more
- CyberData Technologies (Rockville, MD)
- … Manager Location: Rockville, MD CyberData Technologies is seeking an experienced and customer-focused Help Desk Manager to lead and oversee a team ... IT support. This role ensures the delivery of high-quality technical support and compliance with service level agreements (SLAs)....+ Provide daily supervision and direction to the Service Desk team, offering phone and in-person support for users… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, ... organization. If you have the qualifications and passion to lead our Service Desk to new heights,...issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion… more
- Insight Global (Mclean, VA)
- …and best practices. . Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout. . ... Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed. . Identify high urgency issues, and when those arise, alert the larger team and work with senior IT… more
- Resurgent Capital Services (Greenville, SC)
- …along with the ability, and necessity, to lead small projects. The Specialist I, Help Desk position reports to the Sr. Manager of Desktop Support. Roles & ... + Acquire the certification(s) to self-dispatch parts and request technical support + Other duties as assigned Skills &...guidelines Educational Requirements: + High School Diploma required + Help Desk Institute (HDI) Desktop Support Center… more
- Robert Half Technology (Milwaukie, OR)
- Description We are looking for an experienced Help Desk Manager to lead and enhance the performance of our IT support team in Milwaukie, Oregon. This role ... combines strategic leadership with hands-on technical expertise to ensure efficient and effective support operations. The ideal candidate will excel in managing… more
- GovCIO (Elizabeth City, NC)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... be an onsite position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a...that cannot be resolved by Tier 1 staff. + Lead advanced troubleshooting efforts for diverse operating environments, including… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels of responsibility for ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
- Insight Global (San Leandro, CA)
- …Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise in Windows ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- NuAxis Innovations (Washington, DC)
- …Must perform work that requires practical experience and training. The Service Desk Specialist will also provide administrative and technical support for ... **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings...other sources of information to identity trends that may lead to discovery of a common cause of incoming… more
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