- System One (Arlington, VA)
- …(100% ONSITE) US Citizenship or Green Card Required Technology Service is looking to hire a Tier - 1 Help Desk Analyst to respond to phone, portal, email ... ALTA IT has a Long-Term Contract position open for a Help Desk Analyst ( Tier 1 ). Arlington, VA… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician....work as part of a team of 13 serving 1 ,000 employees across 18 campuses in Helena. Some of… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Level:** Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- General Dynamics Information Technology (Arlington, VA)
- …Level:** Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Centre Technologies (San Antonio, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients… more
- CACI International (Lackland AFB, TX)
- …and follow-up problems brought to the helpdesk by users of cloud infrastructure Group: Help Desk Team: Tier 1 **More About the Role** + Day Shift M-F + ... System Administrator - Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type:… more
- Nightwing (Sterling, VA)
- …of our cybersecurity, intelligence, and services offerings._** Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Herndon, ... based on prior scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I**… more
- Koniag Government Services (Baltimore, MD)
- …**Job ID 2390216** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Insight Global (Immokalee, FL)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * Proven experience as a help desk technician or other customer support role. * ... Tech-savvy with working knowledge of office automation products, databases, and remote control. * Good understanding of computer systems, mobile devices, and other tech products. * Ability to diagnose and resolve basic technical issues. * Excellent… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- Farfield Systems (Fort Meade, MD)
- …+ Must meet contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office applications to include ... Outlook, Word, and Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience is not required, but is a plus. + Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570… more
- Paragus Strategic IT (Hadley, MA)
- …+ Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand + Create the cases for the incoming ... customer issues + Assist customers with pre-documented entry-level tasks, such as password resets and other quick fixes + Making sure the doggos in the office are getting enough love and attention + Escalate cases as needed when a task is either undocumented… more
- NiSUS Technologies Corporation (San Antonio, TX)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ManTech (Baltimore, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team ... Service Desk Operation. You will lead a Tier 1 support team who will serve...+ Experience providing training and guidance to more junior help desk personnel. + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team ... not limited to:** + Overseeing the performance of the Tier 1 service desk operations...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- Robert Half Technology (West Des Moines, IA)
- …years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+, Comptia Network, Comptia ... are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a… more
- GovCIO (Kiln, MS)
- …a Jr Service Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly ... issues. + Ensure that all email service requests are processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support… more
- Insight Global (Boston, MA)
- …is looking for a Service Desk Analysts to join their 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This analyst will sit onsite in ... has their own Desktop techs as well as a Tier 2 Service Desk team to escalate...help as well. Since this is a 365 desk there will be some US holidays that the… more