- IntelliDyne (Falls Church, VA)
- …of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + ... Help Desk Technician - Tier 1 Clearance: Active DOD Position… more
- Robert Half Technology (Urbandale, IA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in the business services industry. This role is based in ... * Minimum of 2 years of experience in a Help Desk Analyst role or a similar...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …SUCCEED:** + **Security Clearance Level:** Active Secret + **Required Experience:** 5 years supporting Help Desk Tier 1 operations. + **Required ... 6 years of work experience with an AA/AS Degree. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Position Availability:** This position… more
- General Dynamics Information Technology (Arlington, VA)
- …in Computer Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- Robert Half Technology (Tampa, FL)
- …of end user issues. Responsibilities: * Oversee the team of IT Help Desk Technicians providing Tier 1 technical support through various channels such ... telecom industry and involves managing a team of IT Help Desk Technicians, ensuring efficient and effective...customer interactions and resolution, escalating issues to the next Tier with higher difficulty when necessary. * Provide feedback… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin Location: Pocatello, ID Clearance: DoD Top Secret Job Description: Black Bear Technology seeks a cleared Tier ... Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for...+ 1 -4 years of experience with Call Center/ Help Desk Management + Strong interpersonal skills… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- Service Source (Newport News, VA)
- …courseware enrollments. + Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. + Maintains records, logs and reports ... the Annual Performance Review. + Perform a variety of help desk services including tier ...services including tier 0 administrative work and tier 1 customer contact support. + Provide… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Adams County Government (Brighton, CO)
- …reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware ... Success Looks Like In This Job This entry-level position ( Tier 1 ) will be responsible for providing...support for Adams County Sheriff's Office computing infrastructure; filter Help Desk calls and provide basic support… more
- Robert Half Technology (Nashville, TN)
- Description Our client is searching for a motivated Tier 1 Help Desk Professional to join their growing IT team in Nashville, TN! In this role, you will ... memberships. + Diagnose and escalate complex technical problems to Tier 2 support. + Document all interactions with users...up to date on emerging technologies. Requirements Qualifications: + 1 + years of experience in a technical support role… more
- Virtual Service Operations (Huntsville, AL)
- …and help desk applications. * Previous help desk or Tier 1 call center environment * Network certifications are certainly considered Salary ... Huntsville, AL (http://maps.google.com/maps?q=Huntsville+AL) Job Type Full-time Description Are you ready to help use your Computer System Analyst skills to help … more
- ManTech (Baltimore, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team ... Service Desk Operation. You will lead a Tier 1 support team who will serve...+ Experience providing training and guidance to more junior help desk personnel. + Proven experience providing… more
- General Dynamics Information Technology (Chantilly, VA)
- …day. **HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be tech ... services. + Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to assist with manual testing requirements… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... issues. + Ensure that all email service requests are processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1...can't do it alone. We need great people to help us do great things - for our customers,… more
- SOLUTE Careers (North Liberty, NC)
- …viability of equipment issued and recommends STIGs / courses of action and will provide Help Desk Tier 1 , 2, and 3 Support. + Collect, process, and ... analyze GIS data from diverse sources and reproject and/or process datasets out for use on multiple mapping and visualization programs. On a 28-day cycle, the Senior-Level Tactical Support Engineer will download and process NGA (National Geospatial… more