- Aequor (Tampa, FL)
- …English and Spanish). Candidate must be able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call center telephony ... Job Summary As a member of the Specialty Service Desk , you will be responsible for delivering world class...Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more… more
- Dexian - DISYS (Denver, CO)
- …City's facilities. The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... immediate, primary focus is to augment the IT Service Desk and then assist with the large end user...and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- Kinetic Personnel Group (Riverside, CA)
- …and assist with offers. Utilize our technology and online resources to find top- tier candidates. Help candidates navigate their career path and find the ... solutions to meet client needs. Identify, source, and attract top- tier candidates for open positions. Manage the entire sales...Apply today! What to expect: Run your own full desk , managing client accounts and recruitment efforts. Utilize your… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** ... If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Insight Global (Dallas, TX)
- Job Description One of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide support for computer workstations, ... experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide...from the user as well as receive calls from Tier 1 agents to provide higher level of expertise… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ARSIEM (Annapolis Junction, MD)
- …mobile devices, etc. + Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... and using IT systems + Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Support… more
- Jacobs (Annapolis Junction, MD)
- …client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide… more
- Jacobs (Fort Meade, MD)
- …client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide… more
- Farfield Systems (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
- ARSIEM (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Support… more
- Red River (Arlington, VA)
- …to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD IT ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...Manager is a critical role responsible for overseeing the help desk support operations and the Change… more
- ManTech (Hanover, MD)
- …and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide ... is seeking a motivated, career and customer-oriented **System Administrator 2 ** to join our team in the **Columbia and...implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... System Administrator Level 2 Position Summary DarkStar Intelligence is seeking a...systems enhancements to improve reliability and performance. + Provide Tier 1 ( Help Desk ) problem… more
- DCCA (Fort Meade, MD)
- …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... System Administrator 2 Location Fort Meade, MD Job Code 2124...benefits package. Visit our website at: www.dcca.com System Administrator 2 Candidate must have an active TS/SCI w/ Poly… more
- Ops Tech Alliance (Fort Meade, MD)
- …position for you. **Responsibilities** + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) + Provide identification, diagnosis and resolution of IT ... System Administrator Level 2 (Fort Meade, MD) **System Administrator Level 2 ** TS/SCI & Full Scope Poly Required _Salary: $115,000 - $135,000 a year_ OTA is… more
