- Scantron (Omaha, NE)
- …exception of candidates from Colorado, California, Washington, and New York POSITION SUMMARY The Tier 3 Help Desk Networking/Firewall Technician will ... designing and developing scalable, maintainable, highly available network architectures in a tier III data center that meet business objectives and SLAs. ESSENTIAL… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …+ **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This ... not limited to:** + Oversee the performance of the Tier 3 service desk operations....users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team. ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...include but are not limited to:** + Manage the Tier 3 Service Desk Team… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location:...requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve more ... Position requires an active security clearance Years of Experience: 1- 3 years related experience Roles and Responsibilities: Reasonable accommodations...point of entry for support requests within the 24/7 Tier 1 service desk at the Support… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician....application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT issues ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... within the IT support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst ( Tier 1), End User Engineering About us: RKON...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- ManTech (Washington, DC)
- …of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2** to...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist, you will be responsible for ... resolving complex technical issues and providing advanced technical support to our end-users. You will be the go-to expert for escalated issues and will be expected to provide innovative solutions to challenging problems. Responsibilities: + Incident… more
- TEKsystems (Phoenix, AZ)
- Job Title: Tier 1.5/2 Service Desk Analyst Job Description:...of all technical skill levels. Top Skills: + Over 3 years of Service Desk experience in a ... Join our dynamic team as an IT Service Desk Analyst! In this role, you will be the...from you! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** 3 + years ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more