- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Wellness and Well-being programs \#CGIFederalJob \#LI-RT1 **Skills:** + Call/Contact handling + Help Desk /IT Services + Local Problem Management + Process… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- CACI International (Hanover, MD)
- …of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. This position under general ... Help Desk Specialist Job... Help Desk Specialist Job Category: Information Technology...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...Experience:** + 5 years of directly related experience supporting help desk Tier 1, … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, including… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (San Leandro, CA)
- …technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a ... include, but are not limited to:** + Deliver quality help desk support services to a customer...base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem resolution for… more
- TEKsystems (New Haven, CT)
- …support experience. Resumes will not be considered if there is no prior phone support/ help desk experience in a technical environment. $20-22/hr. The client is ... New Haven, CT. This is a junior level service desk role requiring 6 months-2 years of technical phone...seeking a well rounded helpdesk specialist . 80-100% phone support. Teams supports 10,000-20,000 end users… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's IT ... support + Installs, configures, and upgrades computer hardware and software. + Provider Tier III technical support for NICE CXone, Voxco, and related contact center… more
- L3Harris (Colorado Springs, CO)
- …Job Description: L3Harris is currently searching for a Sr. Asociate, Network Specialist , Information Assurance for our Colorado Springs, CO site. The Senior Network ... Specialist Engineer requires an active Top Secret Clearance with...+ Update troubleshooting Guide from lessons learned. + Provide Tier I/II engineering support to subscriber aircraft on live… more
- Sandia National Laboratories (Albuquerque, NM)
- …collection processes, employee billbacks, and travel/relocation audits. + Support the Payroll Help Desk , including the weekly phone rotation and managing tickets ... What Your Job Will Be Like: As a Tier 5 Payroll Specialist , you will support...through the Help Desk system. + Serve as a resource to employees, teams,… more
- TEKsystems (Raleigh, NC)
- …with end users across all departments. PowerShell experience is a REQUIREMENT. Skills powershell, Help desk support, Troubleshooting, Help desk , Windows ... Description The Workstation Support Specialist is responsible for providing second- and third-level...Support, Ticketing system, Technical support Top Skills Details powershell, Help desk support,Troubleshooting, Help desk… more
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