• Helpdesk Analyst

    City of New York (New York, NY)
    …and communities. The Department of Youth and Community Development is seeking to hire a Helpdesk Analyst in the Agency Payment Unit (APU). Under the guidance of ... the Deputy Director of APU, the Analyst will be responsible for reviewing and routing incidents...submitted via DYCD ServiceNow for all financial inquires. The analyst will provide technical assistance (TA) to Health and… more
    City of New York (11/03/24)
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  • Desktop Analyst 1- Helpdesk

    Belcan (Indianapolis, IN)
    Desktop Analyst 1- Helpdesk Job Number: 353109 Category: -Software & Systems SBU Description: A Desktop Analyst 1- Helpdesk job in Indianapolis, IN is ... out of the Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support. Candidates must have a passion for managing… more
    Belcan (11/06/24)
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  • Full-Time Technical Support Analyst (IT…

    University of Utah (Salt Lake City, UT)
    …**Job Title** Technical Support Analyst **Working Title** Full-Time Technical Support Analyst (IT Helpdesk ) **Job Grade** E **FLSA Code** Computer Employee ... institutes within the David Eccles School of Business. The helpdesk technician in this role will work with faculty,...of desktop computers and laptops, and serving as a helpdesk resource for assigned areas. The Eccles IT Group… more
    University of Utah (09/06/24)
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  • Helpdesk Analyst

    TEKsystems (Cockeysville, MD)
    Our client is hiring a Helpdesk person to work onsite in Baltimore, MD. This person will be providing mostly phone support roughly around 175 clients they could be ... supporting. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting… more
    TEKsystems (11/26/24)
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  • Helpdesk Analyst

    TEKsystems (Cockeysville, MD)
    …This person will be providing mostly phone support to roughly around 175 clients. They will be using Connectwise ticketing system to field the calls which could range ... from printer issues, network connectivity and Windows 10. This individual also must have some VPN and Active Directory support experience. After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could… more
    TEKsystems (11/20/24)
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  • Helpdesk Analyst

    TEKsystems (Cockeysville, MD)
    …This person will be providing mostly phone support to our client, roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system ... to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained… more
    TEKsystems (11/20/24)
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  • Helpdesk Support Analyst

    TEKsystems (Baltimore, MD)
    Description Our client is hiring a helpdesk technician to work onsite in Catonsville, MD. The daily responsibilities include logging, tracking, and resolving an ... average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a… more
    TEKsystems (11/26/24)
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  • Desktop Support Analyst Tier II

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
    Robert Half Technology (11/18/24)
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  • Help Desk Analyst Tier I

    Robert Half Technology (Nashville, TN)
    Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
    Robert Half Technology (11/18/24)
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  • Desktop Support Analyst Tier III

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
    Robert Half Technology (11/18/24)
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  • Help Desk Analyst 1

    State of Georgia (Fulton County, GA)
    …Announcement is Open to the Public The Georgia Department of Revenue seeks a Helpdesk Analyst to support its mission of administering state tax laws efficiently ... in administering the laws set forth in Georgia's Unclaimed Property Act. The Helpdesk Analyst plays a vital role in assisting customers via phone and email.… more
    State of Georgia (11/27/24)
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  • IT Help Desk Analyst

    Palmer College of Chiropractic (Davenport, IA)
    …and College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ... of Chiropractic is looking for an IT Help Desk Analyst ! The Help Desk Analyst is a...of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination… more
    Palmer College of Chiropractic (11/06/24)
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  • Analyst II Technical Helpdesk

    DXC Technology (Auburn Hills, MI)
    …for our customers and colleagues at DXC.com . TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and ... developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will… more
    DXC Technology (10/31/24)
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  • Client Mgt Intermediate Associate Analyst

    Citigroup (Tampa, FL)
    …+ Bachelor's/University degree or equivalent experience Digital Client Support - CitiDirect Helpdesk Intmd. Analyst + Track all client and internal partner ... interactions timely and appropriately + Troubleshoot technical issues with the CitiDirect application, analyze user software against requirements and troubleshoot user Internet and connectivity issues + Diagnose user-based errors versus application issues… more
    Citigroup (11/14/24)
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  • IT Service Desk Representative I-IV - Hybrid

    Medical Mutual of Ohio (Dublin, OH)
    …in PC Operating Systems and application productivity suites. Professional Certification(s): + Helpdesk Support Analyst Certification preferred. + Helpdesk ... in PC Operating Systems and application productivity suites. Professional Certification(s): + Helpdesk Support Analyst Certification preferred. + Helpdesk more
    Medical Mutual of Ohio (11/19/24)
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  • Helpdesk Specialist II

    Hargrove Engineers & Constructors (Houston, TX)
    …supported by the IT department. + Working closely with the PC/Network Support Analyst in resolving helpdesk issues. + Coordinating efforts to resolve end ... user requests using remote technology. **Ideal Background** **Education:** High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. **Certification:** A+ Certification is preferred. **Experience:** This… more
    Hargrove Engineers & Constructors (11/20/24)
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  • Helpdesk Specialist (Part time)

    Koniag Government Services (Arlington, VA)
    …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer problems. + Knowledge… more
    Koniag Government Services (11/26/24)
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  • Tier 1 HelpDesk

    TEKsystems (Coppell, TX)
    …YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
    TEKsystems (11/23/24)
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  • NAM Digital Client Support - CitiConnect for Files…

    Citigroup (Tampa, FL)
    The Customer Service Intermediate Associate Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of ... industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies.… more
    Citigroup (10/26/24)
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  • Information Technology Manager

    City of Reno, NV (Reno, NV)
    …of supervisory experience. OR Two years of experience as a Systems Analyst /Senior Systems Analyst /Database Administrator/ Helpdesk Supervisor with the City ... of supervisory experience. OR Two years of experience as a Systems Analyst /Senior Systems Analyst /Database Administrator/ Helpdesk Supervisor with the City… more
    City of Reno, NV (10/08/24)
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