• Help Desk Analyst Tier I

    Robert Half Technology (Nashville, TN)
    Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
    Robert Half Technology (10/28/24)
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  • IT Permission Support with Tier 1

    Motion Recruitment Partners (Temple, GA)
    IT Permission Support with Tier 1 Helpdesk Temple, Georgia **Onsite** Contract $20/hr - $25/hr As an IT Helpdesk Analyst , you will serve as the first ... for the employees' technical issues while also taking on the role of Permissions Analyst . You will handle the setup of access permissions for new hires, ensuring… more
    Motion Recruitment Partners (10/31/24)
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  • Tier 1 Helpdesk Support

    TEKsystems (Coppell, TX)
    …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls,… more
    TEKsystems (11/09/24)
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  • Helpdesk Support Analyst

    TEKsystems (Baltimore, MD)
    Our client is hiring a Tier 1 IT Helpdesk Technician. This person will be responsible for all standard IT helpdesk support duties (including internal and ... external calls). The primary responsibilities of the position will include calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
    TEKsystems (11/12/24)
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  • Help Desk Analyst Tier III

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
    Robert Half Technology (10/28/24)
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  • Help Desk Analyst Tier II

    Robert Half Technology (Nashville, TN)
    Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
    Robert Half Technology (10/28/24)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
    City of New York (10/28/24)
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  • IT Support Analyst

    State of Colorado (Denver, CO)
    …Information Technology Support team. This position's role is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a ... IT Support Analyst Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4699823)  IT Support Analyst Salary $50,000.00 - $70,000.00 Annually… more
    State of Colorado (10/19/24)
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  • Service Desk Analyst - overnight shifts…

    General Dynamics Information Technology (Washington, DC)
    …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
    General Dynamics Information Technology (10/24/24)
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  • Office Automation Analyst

    MyFlorida (Tallahassee, FL)
    …such as a ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... Date: 11/14/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Office Automation Analyst Working Title: Entry Level Helpdesk Agent… more
    MyFlorida (10/25/24)
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  • ServiceNow Help Desk Analyst with an Active…

    ICF (Reston, VA)
    …a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to support upcoming needs with our ... State customers. **In this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within the customer's ServiceNow… more
    ICF (10/31/24)
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  • Sr Financial Analyst

    Koniag Government Services (Alexandria, VA)
    …support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and ... Data Solutions,** a Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support **KDS** and our… more
    Koniag Government Services (09/28/24)
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  • DAI Financial Analyst

    Koniag Government Services (Alexandria, VA)
    …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management and ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...for meeting the needs of the objective: + Task 1 : Monitoring performance of DAI with respect to issue… more
    Koniag Government Services (09/28/24)
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  • Analyst , IT Escalation

    Chipotle Mexican Grill (Columbus, OH)
    …enabling continuous knowledge, process, training, and quality improvement across all facets of tier 1 restaurant support. Provide input & support to achieve ... and Restaurant Support Centers' and follow-up around escalated issues, including representing Tier 1 support with stakeholders throughout the resolution process.… more
    Chipotle Mexican Grill (10/22/24)
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  • IT Customer Service Technician

    Randstad US (Pittsburgh, PA)
    …in-person interactions, dedicating 70% of your time to service desk responsibilities such as Tier 1 support and password resets, and 30% to store operations. The ... 8am to 4pm education: Bachelors responsibilities: The Service Desk Analyst I provides various types of support, including account...phone, email, online chat, and walk-in interactions. + Handle Tier 1 support tasks, including a significant… more
    Randstad US (11/09/24)
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  • IT Support Service I

    State of Colorado (Pueblo County, CO)
    …systems needs. Utilizes all the tools within the work ticket system to monitor and provide tier 1 support to resolve user issues brought to the helpdesk . ... is reflective of our diverse student community which consists of 22. 1 % Hispanic; 6.2% Black/African American; 3.7% Asian/Pacific Islander: 0.9% American… more
    State of Colorado (11/05/24)
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  • Supervisor, IT/OT Operations

    Southwire (Carrollton, GA)
    …IT Support issues, providing additional troubleshooting to escalated incidents from Technical Support Analyst I ( Tier 1 ). The IT-OT Infrastructure Supervisor ... newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to support… more
    Southwire (10/17/24)
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  • Help Desk I

    Randstad US (Sterling Heights, MI)
    …Entry Level + Minimum 1 year of experience + Education: Bachelors skills: + Helpdesk ( 1 year of experience is required) + Windows + Telecom + JIRAEqual ... a contract to hire opportunity for a Help Desk Analyst to join their growing team. This is an...diagnostic steps taken, and resolutions applied. + Collaborate with Tier 2 Support to escalate incidents when necessary, ensuring… more
    Randstad US (11/04/24)
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  • Help Desk Support

    Lockheed Martin (Hanover, MD)
    …more about Lockheed Martin's competitive and comprehensive benefits package\. **The Work:** The helpdesk team manages tier 1 tickets to either resolution ... years of professional experience with a related Masters degree\. **Desired Skills:** \- Analyst experience or knowledge of customer compliance rules using tools UTT,… more
    Lockheed Martin (09/26/24)
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