• Tier 1 Helpdesk Support

    TEKsystems (Coppell, TX)
    …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls,… more
    TEKsystems (01/20/25)
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  • Tier 1 Helpdesk Support

    TEKsystems (Coppell, TX)
    …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls,… more
    TEKsystems (01/15/25)
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  • Service Desk Analyst I (FT- 1 .0…

    Bozeman Health (Bozeman, MT)
    …IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve independently. Minimum Qualifications: Required + Associates ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems...years' experience in an IT role; or possess a 1 Year IT Certifications (ie, Comptia A+/SEC+/NET+, Cisco CCNA,… more
    Bozeman Health (12/18/24)
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  • Service Desk Tier 1 .5

    TEKsystems (Halethorpe, MD)
    …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible… more
    TEKsystems (01/20/25)
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  • Service Desk Analyst - overnight shifts…

    General Dynamics Information Technology (Washington, DC)
    …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
    General Dynamics Information Technology (01/09/25)
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  • Help Desk Support Analyst

    Link Solutions Inc (Frederick, MD)
    …use of computer hardware and software and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service ... "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3...Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support of the… more
    Link Solutions Inc (01/23/25)
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  • Help Desk Analyst

    BAE Systems (Rome, NY)
    …Intelligence and Command and Control (C2) Community. This role will lead and provide Tier 1 help desk support, conduct problem resolution for systems, test, and ... **Job Description** BAE Systems is seeking a **Help Desk Analyst ** to support programs and efforts within the AFRL...environment + Document the response to tickets in Jira Helpdesk or approved issue management and tracking software +… more
    BAE Systems (01/09/25)
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  • Help Desk Specialist I ICP

    HonorHealth (Scottsdale, AZ)
    …across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Provides first tier HelpDesk analysis and coordination for ongoing support of ... Qualifications Experience 2 years Experience in IT industry Required 1 year As application support analyst , desktop support analyst , or similar role Required more
    HonorHealth (01/26/25)
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  • Supervisor, IT/OT Operations

    Southwire (Carrollton, GA)
    …IT Support issues, providing additional troubleshooting to escalated incidents from Technical Support Analyst I ( Tier 1 ). The IT-OT Infrastructure Supervisor ... newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to support… more
    Southwire (01/15/25)
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