- Ethos Veterinary Health (Bothell, WA)
- …via employee communication platforms First point of contact to NVA Helpdesk for front desk-related issues Attends leadership team meetings, conducts front ... CBEAM policies Coordinate leadership, engagement, and communication activities with the Lead Assistant, Lead Technician, and Project Manager Assists Hospital… more
- Rockefeller University (New York, NY)
- …or shipment status. - Communicate with vendors regarding quotes, order confirmations, lead times, and backorders. - Collaborate with Accounts Payable to resolve ... a collaborative, team-oriented approach. **Preferred Qualifications:** Prior purchasing or helpdesk experience. Basic understanding of purchasing terms, supplier management,… more
- Zscaler (San Jose, CA)
- …and identify growth opportunities while building the product pipeline + Lead and support customer Proof-of-Value (PoV) projects, demonstrating our unique value ... strategy, vision, architecture, and deployment to customers at all levels, from helpdesk practitioners to CIOs + Discuss industry trends, competitive offers, and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Lead Helpdesk Specialist** provides superior customer service in support of… more
- CoreSite (Denver, CO)
- …5+ years of IT support experience, with at least 2+ years in a helpdesk leadership or team- lead role preferred. + Information Technology Infrastructure Library ... infrastructure while nurturing your professional growth and success. Manager, IT Helpdesk : As a member of the company's Operations Information Technology ("IT")… more
- AireSpring (Irvine, CA)
- …vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ... We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications… more
- TEKsystems (New York, NY)
- … helpdesk /IT group only supports employees and internal folks, not the doctor network. Helpdesk lead and 1 IT support person are in EST Other support person ... is in Oakland Hubs do exist in NY, SF, and Seattle. Standard saas platform OKTA (126 apps), google, zoom, fresh service, JIRA, Google Workspace, Moving away from doing a ton of level 1 - doing more L1/L2, but also program AI tools to handle those types of… more
- GCyber (Miami, FL)
- …Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed. Minimum Qualifications and Experience + Active ... DoD Secret clearance + Bachelor's degree with 5-8 years (or commensurate experience) + 8570 IAT II certification (ie, Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) + Knowledge of ServiceNow Ticketing System. + Knowledge of M365 applications +… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... the request cannot be resolved, escalate the ticket to the appropriate Task Lead . Coordinate with other Desktop Support teams for support with any baseline… more
- CACI International (Sterling, VA)
- …with various levels of experience): + Agile Coach + ISO 20000 Quality SME + Helpdesk and Shift Lead + SharePoint Developers + Business Analysts + Scrum Masters ... Product Architects + Developers + Test Engineers + Tech Writers + Tier 2 Helpdesk /Technicians + Data Engineer / ML Developers + UI/UX Developer / Designer + Database… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more
- Montage Marketing Group (Rockville, MD)
- …IT professional looking for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong ... contracting environment, you will oversee IT operations from everyday helpdesk ticketing through systems administration, vendor management, budgeting, and security… more
- TEKsystems (Andover, MA)
- …Qualifications + Education: Bachelor's degree (required) + Experience: 7+ years of Desktop/ Helpdesk support experience + Proven team lead experience managing ... Desktop Engineer Lead Location: Andover, MA Employment Type: Full-Time Salary:...the Role We are seeking an experienced Desktop Engineer Lead to join our IT team in Andover, MA.… more
- Robert Half Technology (Milwaukie, OR)
- …teams, improving processes, and fostering collaboration across multiple locations. Responsibilities: + Lead and guide the helpdesk team, encouraging growth and ... are looking for an experienced Help Desk Manager to lead and enhance the performance of our IT support...+ Collaborate with the IT Director to strengthen the helpdesk team's capabilities and reduce reliance on external vendors.… more
- ManpowerGroup (Philadelphia, PA)
- …point of contact for work order coordination between site staff, contractors, helpdesk , and senior leadership. - Participate and lead daily/weekly operational ... guidance, direction, and support to Foremen and Building Operators. - Lead safety enforcement, technical and compliance training, hazard assessments, workplace… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... improvement across the helpdesk function in a Microsoft centric environment. This role...support for both office and field-based employees. **Responsibilities** + Lead daily IT support operations across office and field… more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... functioning as the lead for Tier 1 support activities. While this position...Document procedures and maintain accurate records within ticketing and helpdesk systems. Technical Environment + Large-scale data center environment… more
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