- Insight Global (Fort Worth, TX)
- Job Description This large municipality is looking to bring in a level 1 helpdesk candidate to help while they have a team member out on leave. The role will ... . Skills and Requirements 4+ years Experience on a Helpdesk doing phone support and helping remote users trouble shoot… more
- The Institute for Family Health (New York, NY)
- …of preferred + 1 year of experience working in an enterprise level helpdesk environment required + Advanced understanding of Microsoft operating systems, ... HELPDESK ANALYST II Job Details Level Experienced Job Location 2006 Madison Avenue Business Office - New York, NY Position Type Full Time Education Level 4… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist** Requisition Number **2728** Location **US - Marlborough, MA** State/Territory **Massachusetts** Candela is recognized globally for its ... seeking a Senior Help Desk Specialist to provide Tier 1 - Tier 3 advanced technical support services for a...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a **Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and remedy ... any Tier 1 Helpdesk issues such as email access...any Tier 1 Helpdesk issues such as email access and computer problems...+ Must have a current DoD 8570 IAT I Level I certification or higher such as A+ CE,… more
- General Dynamics Information Technology (Elkridge, MD)
- **Req ID:** RQ191024 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... (IT) Systems Support,Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...evaluation, and integration into the existing infrastructure. + Apply higher- level business or technical principles and methods to very… more
- Trace Systems Inc (Shaw AFB, SC)
- Overview: Job Title: Helpdesk Administrator I Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to ... responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis and… more
- TEKsystems (Lansing, MI)
- …growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows ... clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through a company initiative for… more
- SAIC (Honolulu, HI)
- **Description** SAIC is hiring for a **Technical Helpdesk ** to support the **US Army's Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to resolve ... technical problems (Tier 1 ) and answers queries by telephone or self-service ticket...systems. **NOTE: This is a hybrid remote opportunity. This Helpdesk operates 24/7/365 - shift is based on coverage… more
- ManpowerGroup (Norfolk, VA)
- …or the Cloud Ops Operations Manager, the following activities will be supported: ** 1 ) End-User Device Support:** a) Provide first- level support for end-user ... . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required Security...service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b)… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action,...Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and… more
- Tradeweb (Golden, CO)
- …solutions over complex ones. You should have effective communication skills. **Responsibilities** + Handle level 1 and level 2 help desk support. + Manage ... https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf **Job Responsibilities** We need a smart, versatile Senior Helpdesk Engineer to help our employees with technical issues… more
- TEKsystems (Kansas City, KS)
- …City Metro area Remote work from home Description This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer ... and Printer Support are the typical skills. Job Description: Provide first/second- level technical support of computer software and hardware products and services.… more
- Mass Markets (Savannah, GA)
- …willing to learn on the job, and be highly reliable. This is an entry- level position that offers on the job paid training. Compensation is commensurate with ... your team and customers Preferred (Not Required) + One ( 1 ) year of experience in customer service, technical support,...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Dallas, TX)
- …+ Minimum of three (3) years in a call center environment + Minimum of ( 1 ) year of experience in a customer service service role + The ability to multi-task ... and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Linchpin Solutions, Inc. (New Orleans, LA)
- …Technology is preferred + CompTIA Security+ Experience Requirements + 3+ Years providing enterprise- level helpdesk support. + 1 + year of customer service ... update tickets throughout the resolution process, ensuring adherence to Service Level Agreements (SLAs). + Customer support:Provide excellent customer service by… more
- CUNY (New York, NY)
- …system, including prioritization, categorization, and escalation processes to maintain service level agreements (SLAs). * Monitor helpdesk performance metrics ... IT Computer Systems Manager Level 3 (Help Desk), Provisional - Instructional Computing...Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** Hunter College Helpdesk Manager is responsible for leading and managing all… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems and ensures correct operation of personal computers. ... repairs computer systems, hardware, and computer peripherals. The Information Technology Helpdesk Technician may perform system setups for new hires. Maintains parts… more
- Regional Transit Service (Rochester, NY)
- …internal and external customers by resolving hardware, software, and system issues via helpdesk , email, phone, and in person. They manage helpdesk operations, ... (PTO: 17 days upon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, Verizon Wireless...and customer service, responding to requests via the online helpdesk system, email, telephone, and in person. + Follow… more
- CUNY (Brooklyn, NY)
- IT Associate Level 1 (Temporary to Permanent) - Office of Computing Information Services **GENERAL DUTIES** IT Associates perform moderately complex professional ... for the position of IT Associate. Reporting to the Helpdesk Manager, the IT Associate will be responsible for...encouraged to apply and will be considered. **MINIMUM QUALIFICATIONS** 1 . High School Diploma, GED, or equivalent 2. An… more
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