- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- TEKsystems (Grand Rapids, MI)
- …looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices . These ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC… more
- Candela Corporation (Marlborough, MA)
- …setting remote access, and monitoring system health. . Serve as anescalation point (tier 2 and 3) for the helpdesk team to solve end-user requests. . ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- Insight Global (Collinsville, IL)
- …Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You will be ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email.… more
- ManpowerGroup (Norfolk, VA)
- …resolved within the agreed service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b) Follow ... their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location:...the following activities will be supported: **1) End-User Device Support :** a) Provide first- level support … more
- Jimcor Agency Inc. (Montvale, NJ)
- …IT Team. Position Overview: The Helpdesk person is responsible for providing first level email, phone, and desktop support for 180 employees that are working ... isolate faulty hardware or software. + Manage and track support requests. + Establish and maintain relationships with 3rd...or Certification in the IT field with up to 2 years of experience. + Ideal candidate is knowledgeable… more
- Trace Systems Inc (Shaw AFB, SC)
- …contract requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE: + Responding to help ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk Support experience,… more
- AMP Public Power Partners (Columbus, OH)
- …resolves as many tickets as possible, and assigns remaining tickets to second level support . 2 . Provides network preventative maintenance services to ... an IT Intern - Cyber and an IT Intern Helpdesk & Infrastructure Position Title: IT Intern ( Helpdesk...tickets as possible, and assigns remaining tickets to second level support . 2 . Provides network… more
- Corning Incorporated (Painted Post, NY)
- …resolution to common issues and requests, or ticket routing to specialized or advanced level support . Support channels include phone, chat and walk-up. ... 30-minute video panel interview. **SCOPE/PURPOSE OF POSITION:** To provide support of authorized IT Devices for business use in...or GED Required **WORK EXPERIENCE:** + A minimum of 2 year of IT Helpdesk or Service… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk...Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk...Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this… more
- Tradeweb (Golden, CO)
- …You should have effective communication skills. **Responsibilities** + Handle level 1 and level 2 help desk support . + Manage and monitor various ... https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf **Job Responsibilities** We need a smart, versatile Senior Helpdesk Engineer to help our employees with technical issues… more
- Citigroup (Newark, DE)
- …is currently hybrid - 3 days worked onsite in the Newark, DE office and 2 days remote.** **Must have the capability to work from home/remotely (PC, phone, reliable ... position.** **Key responsibilities:** * Provide phone, email, and Help Desk support for multiple government web-based applications, including in depth technical… more
- ABBTECH Professional Resources, Inc. (Knoxville, TN)
- …within specified metric requirements. - Escalates unresolved issues to the successive level of support . Basic Qualifications: Bachelor's Degree in Computer ... This program requires US Citizenship - Provides first- level troubleshooting of hardware, software and operating system...email, and problem tickets for personnel requests for technical support . - Tracks and monitors the problem to ensure… more
- ICF (Washington, DC)
- …children in care of ORR. + Providing Help Desk (Tier 0, Tier 1 and/or Tier 2 ) support to end users of ORR data systems. + Identifying, triaging, and resolving ... Description ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR...data science, or other social science related subject. + 2 + years in a help desk role. + 1+… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, ... work first, second, third, and weekend shift work to support 24x7x365 support . This position will work...more years of prior relevant experience or Masters with 2 or more years of prior relevant experience. Will… more
- Zions Bancorporation (Midvale, UT)
- …and training materials related to projects * Assist with helpdesk queue as level 2 support for escalated issues * Facilitate user acceptance testing ... develop process maps and documentation in ADO * Provide support within the functional areas of data management, contacts,...a Bachelor's finance, technology or a related field and 2 + yrs business analyst experience in banking process analysis,… more
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