- Holtec International (Camden, NJ)
- HSI Helpdesk Manager Job Description Description: HSI is excited about our continued growth and are seeking Helpdesk Manager who will play a key role in ... provide excellent customer service and resolve all technical issues. The Helpdesk Manager should have a strong technical background and excellent customer… more
- Applied Technical Services, Inc. (Marietta, GA)
- …escalate issues related to the IT infrastructure that we support and assist the HelpDesk Manager with reporting on Service Desk Operations. Using a combination ... + Identify recurring support requests/incidents and make recommendations to the HelpDesk Manager to streamline processes/eliminate these issues. + Assist… more
- State of Massachusetts (Boston, MA)
- …Information Technology (IT) Intern to join our team. Under the supervision of IT Helpdesk Manager , the IT Intern will assist our in-house PC & Network ... Services* **Organization:** **Off of State Treas & Rec Genrl* **Title:** * Helpdesk IT Intern | 2025 Treasury Summer Internship Program* **Location:**… more
- Carmeuse Americas (Pittsburgh, PA)
- …: + Fosters a business-oriented culture and mindset driven by continual service improvement techniques. + Leads the development of the Workplace aspects of the ... Technology strategy and roadmap, and ensures its integration with the broader IT and enterprise strategic plans. + Develop User Experience (UE) roadmaps for client-facing self-service along with applications, systems and interfaces for employees use. + Leads… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of… more
- CUNY (New York, NY)
- …community, addressing inquiries and resolving issues in a timely manner. Reporting to Helpdesk manager , the candidates will work closely with other Helpdesk ... Deliver first-call resolutions when possible, and escalate issues to the Helpdesk Manager or schedule field technicians as needed. + Maintain a customer-focused… more
- United Petroleum Transports (Oklahoma City, OK)
- …Oklahoma City Reports To : Vice President of IT FLSA: Exempt Overview The IT Helpdesk and Operations Manager plays a pivotal role in ensuring the smooth ... IT Operations Manager Job Details Job Location OK Oklahoma City...responsible for overseeing the daily operations of the IT helpdesk , managing a team of IT support specialists, and… more
- Johns Hopkins University (Baltimore, MD)
- …technical support for equipment provided by state. Serves as Liaison to State of MD IT helpdesk manager . + Serves as a backup for the WIC Program Manager . ... missed appointments. + In conjunction with the WIC program manager , monitors the enrollment of a client base within...to improve WIC client retention. + Assists WIC program manager with various administrative functions such as the development… more
- Kansas Judicial Branch (Olathe, KS)
- …software. Work is performed under the general supervision of the District Court Regional Support/ Helpdesk Manager , County IT helpdesk manager , and ... District Court Administrator and is reviewed through conferences, written reports, and based on results achieved. Examples of Work Performed: (Position may not include all duties listed and duties listed may not cover all duties that may be performed.) +… more
- SHI (Austin, TX)
- …and smartphones. + Complete other tasks and projects as assigned by the Helpdesk Manager /Supervisor, including but not limited to moving computer equipment, ... technical issues. This position reports into the Service Desk Manager . This position is required to report to the...Versions **Preferred Skills:** + 2+ year experience in a Helpdesk or PC Support Role + CompTIA A+ and… more
- Insight Global (New York, NY)
- …solution support for all printers, updating printer tickets in coordination with the helpdesk manager , and assisting with training activities for the customer ... devices at customer headquarters. The individual collaborates with the customer helpdesk to offer printer support, addressing high-priority and critical printer… more
- Red River (Washington, DC)
- We are seeking a skilled and experienced Tier III Helpdesk Engineer to join our team to resolve complex and time-sensitive customer impacting issues supporting ... large-scale government programs. As a Tier III Helpdesk Engineer, you will work closely with cross functional...escalated from Tier 2 - Engage regularly with Program Manager , Chief Engineer, and other stakeholders and provide reports… more
- EPI (Rochester, NY)
- …teams as requested. Other duties as assigned. Performs other duties as assigned by Helpdesk Manager , IT Director designee that are within scope of practice. ... Education and Experience: 1-2 years of experience in IT or related functions preferred. CompTIA A+ certification preferred. Desired Skills: + Mature interpersonal/professional skills to effectively collaborate, resolve issues, and maintain confidentiality. +… more
- CUNY (Brooklyn, NY)
- …(City Tech) welcomes applications for the position of IT Associate. Reporting to the Helpdesk Manager , the IT Associate will be responsible for the coordination ... and dissemination of multimedia requests as received from the campus community. In addition to handling classroom audio visual equipment, digital displays and conference room setups and maintenance, the successful candidate will coordinate the multimedia and… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway ... of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides...templates based on user calls to the Service Desk Manager . Assist the Service Desk Manager with… more
- Xcelerate Solutions (Fairfax, VA)
- Helpdesk /Desktop Administrator - TS Xcelerate Solutions is seeking a cleared Top-Secret Helpdesk /Desktop Administrator. It's an exciting opportunity for you to ... resolve more complex problems. + Creation, updating and closure of IT related helpdesk tickets. + Create system documentation and assist in documenting changes to… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a… more
- Two95 International Inc. (Cherry Hill, NJ)
- Need Jr & Sr Helpdesk Support Title: Jr. Helpdesk Assistant Position: Full-Time with our client Location: cherry hill, NJ Salary: Market (Best possible) ... and maintain our customers' networks. . Required to be part of the on call schedule. . Performs other duties and responsibilities as assigned by the MSP Manager . more
- ManpowerGroup (Norfolk, VA)
- …**Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required Security Clearance: Yes(NATO ... NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure no system… more
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