- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- Cayuse Holdings (Washington, DC)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1838/ helpdesk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** ... the first time. **Responsibilities** + Manage and lead a team of IT helpdesk technicians, providing guidance, coaching, and support to ensure high performance and… more
- CUNY (New York, NY)
- …community, addressing inquiries and resolving issues in a timely manner. Reporting to Helpdesk manager , the candidates will work closely with other Helpdesk ... Deliver first-call resolutions when possible, and escalate issues to the Helpdesk Manager or schedule field technicians as needed. + Maintain a customer-focused… more
- Amazon (Arlington, VA)
- …to influence change? We are searching for a talented, customer obsessed Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- Insight Global (Decatur, GA)
- Job Description An Insight Global Client is seeking an Infrastructure Support Manager in a contract role that is to support staff throughout the state of Georgia. ... The position will be primarily a desktop/mobile support Manager role with focus in hardware and software that is not supported by the outsourced vendor package.… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …of service and to prevent future problems. + Work in conjunction with the Helpdesk Manager to conduct performance appraisals of Helpdesk Technicians and ... **BASIC PURPOSE** : The Supervisor of Help Desk role oversees the activities of the Helpdesk Technicians I, II, III staff and Team Leads to ensure end users are… more
- United Petroleum Transports (Oklahoma City, OK)
- …Oklahoma City Reports To : Vice President of IT FLSA: Exempt Overview The IT Helpdesk and Operations Manager plays a pivotal role in ensuring the smooth ... IT Operations Manager Job Details Job Location OK Oklahoma City...responsible for overseeing the daily operations of the IT helpdesk , managing a team of IT support specialists, and… more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experiencedIT HelpDesk Manager to lead and manage theHelpDesk team in providing ... stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT Help Desk Manager (HDMGR)to… more
- SHI (Austin, TX)
- …and smartphones. + Complete other tasks and projects as assigned by the Helpdesk Manager /Supervisor, including but not limited to moving computer equipment, ... technical issues. This position reports into the Service Desk Manager . This position is required to report to the...Versions **Preferred Skills:** + 2+ year experience in a Helpdesk or PC Support Role + CompTIA A+ and… more
- CUNY (Brooklyn, NY)
- …(City Tech) welcomes applications for the position of IT Associate. Reporting to the Helpdesk Manager , the IT Associate will be responsible for the coordination ... and dissemination of multimedia requests as received from the campus community. In addition to handling classroom audio visual equipment, digital displays and conference room setups and maintenance, the successful candidate will coordinate the multimedia and… more
- EPI (Rochester, NY)
- …teams as requested. Other duties as assigned. Performs other duties as assigned by Helpdesk Manager , IT Director designee that are within scope of practice. ... Education and Experience: 1-2 years of experience in IT or related functions preferred. CompTIA A+ certification preferred. Desired Skills: + Mature interpersonal/professional skills to effectively collaborate, resolve issues, and maintain confidentiality. +… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... of the IT team and reports to the IT Manager . Responsibilities : + Provide first level support to...workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in… more
- ManpowerGroup (Norfolk, VA)
- …**Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required Security Clearance: Yes(NATO ... NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Two95 International Inc. (Cherry Hill, NJ)
- Need Jr & Sr Helpdesk Support Title: Jr. Helpdesk Assistant Position: Full-Time with our client Location: cherry hill, NJ Salary: Market (Best possible) ... and maintain our customers' networks. . Required to be part of the on call schedule. . Performs other duties and responsibilities as assigned by the MSP Manager . more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS). + Ensure no system… more
- Tradeweb (Golden, CO)
- …**Job Responsibilities** We need a smart, versatile Senior Helpdesk Engineer to help our employees with technical issues ... printers, etc. + Manage Active Directory, Azure AD, O365, and Endpoint Manager . + Onboarding and Offboarding of employees. + Inventory Control. + Occasionally… more
- Insight Global (Collinsville, IL)
- …. Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. * ... previously * Experience troubleshooting Microsoft SCCM (System Center Configuration Manager ) * Experience installing and troubleshooting desktop and laptop operating… more
- Insight Global (Windsor Mill, MD)
- …800 Number support line to log issues and requests in ServiceNow IT Service Manager . Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer ... OS and Office365 suite. 1 year of experience using an IT Service Manager application for logging tickets and requests. Good Interpersonal skills that demonstrate the… more
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