- Wipfli LLP (Lincolnshire, IL)
- …years of Helpdesk experienc e + Requires a strong customer service background + Prior computer system experience including Windows Operating System and knowledge ... procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware...+ Resolve s issues in accordance with Se rvice Desk Procedures . + Develop s and maintain s… more
- Ethos Veterinary Health (Bothell, WA)
- …updates/announcements via employee communication platforms First point of contact to NVA Helpdesk for front desk -related issues Attends leadership team meetings, ... related to CLAW (PAW) Plans Works to optimize client experience Implements client service initiatives with front desk team Demonstrates and reinforces highest… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Belay Technologies (Annapolis Junction, MD)
- …2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily ... responsible for the administration of the help desk and help desk ticketing system including...years of experience + Equivalent education and experience: + Associate degree and seven (7) years of experience Candidates… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. ... applicable systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address user concerns in a helpful and courteous… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- **Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, Texas, San ... are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team....in this role:** . High school diploma or equivalent; associate or bachelor's degree in a related field preferred.… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- CVS Health (Chicago, IL)
- …to report to our downtown Chicago office on 30 W. Monroe.** **Position Summary** The Help Desk Associate (Level 1) role is an integral part of our growing team. ... We are looking for a competent Help Desk Associate to provide fast and useful...+ Proven analytical and problem-solving abilities + Experience with Helpdesk ticketing systems + Strong customer service … more
- ManpowerGroup (Irving, TX)
- …skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up to $32.50/hour **What's the ... system and support remote users effectively. **What's Needed?** + Associate 's or Bachelor's degree in Information Technology or related...2 years of experience in desktop support or IT helpdesk roles. + Proficiency in PC imaging tools and… more
- Glenmark Pharmaceuticals Inc., USA (Monroe, NC)
- IT Associate Department: Information Technology Location: Monroe, NC START YOUR APPLICATION ... (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3570876&source=3570876-CJB-0) POSITION SUMMARY: As an IT Associate , your role involves providing day-to-day operational support for… more
- Ethos Veterinary Health (Bothell, WA)
- …via employee communication platforms + First point of contact to NVA Helpdesk for front desk -related issues + Attends leadership team meetings, ... + Works to optimize client experience + Implements client service initiatives with front desk team +...stress in an environment of changing priorities Education/Experience + Associate 's degree and four years of relevant experience; or… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... compliance efforts **Qualifications:** **Experience & Education** + 2-4 years of IT helpdesk or technical support experience + Associate 's degree in information… more
- NANA Regional Corporation (Fayetteville, NC)
- …Five (5) years of demonstrated experience operating and maintaining CPOF/CPCE. + Helpdesk Operations ( Service Desk Operations): Experience/Knowledge of ... Helpdesk Operations ( Service Desk Operations) at the tactical level. **Physical Demands:** + While performing the duties of this job, the employee is… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, phone, email,… more
- ManpowerGroup (Seattle, WA)
- …and/or Linux operating systems in a corporate setting. + Experience working in helpdesk or desk -side support environments. + High school diploma or equivalent; ... is the first point of contact for technical support service requests. Our IT Support Engineer II spends their...operational continuity. **What's Needed?** + The successful IT Support Associate II will be customer focused and motivated by… more
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