- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General...be resolved directly over the phone. + The Help Desk Associate will apply remote Service ... helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural... process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call… more
- Adams County Government (Brighton, CO)
- Sheriff's Office - Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Sheriff's Office - Technical ... Helpdesk Associate I Salary $58,427.20 - $84,719.44...end-user productivity. The primary responsibility of the Technical Help Desk Associate I (Tier 1) is to… more
- Chenega Corporation (St. Louis, MO)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO **Responsibilities** + Assist in ... **Req ID:** 33874 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (St. Louis, MO)
- …service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO. **Responsibilities** + Assist in ... **Req ID:** 33914 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready...or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- SHI (Austin, TX)
- …necessary troubleshooting techniques to resolve technical issues. This position reports into the Service Desk Manager. This position is required to report to the ... management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service ...Complete other tasks and projects as assigned by the Helpdesk Manager/Supervisor, including but not limited to moving computer… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst/IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs (VA). ... This position will be full-time and fully remote. **Responsibilities** The Help Desk Analyst/IT Generalist (Remote)performs daily activities that are vital to the… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full ... support the safety net required to achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off site and onsite support for users,… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- Kimley-Horn (Raleigh, NC)
- **Overview** Kimley-Horn is looking for an Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. ... High School diploma/GED with 3+ years of IT or Helpdesk Experience + Associates Degree in Information Technology/Systems with...with 0-3 years of Experience + Working knowledge of Service Desk ticketing system and/or ServiceNow is… more
- Air Comm Corporation (Westminster, CO)
- …various computer software and hardware issues . Document processes and maintaining service desk records . Prepare, implement, and monitor computer patches ... Help Desk Analyst Westminster, CO Apply Description At Signia.... Two or more years of experience in a helpdesk role or similar position . Comprehensive knowledge desktop… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2024-21840): Bowhead seeks an IT Help...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- Insight Global (Ogden, UT)
- …They will be doing remote and in-person, hands-on support. Tasks include full- service helpdesk /desktop support - user access, password resets, application ... client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst,** **with a Secret Clearance** to support upcoming needs with ... manage ticket and RITM queues to ensure timely responses and compliance with Service Level Agreements (SLAs). + Perform follow-ups on resolved issues to gauge user… more
- TEKsystems (Franklin, WI)
- … service ,Troubleshooting,Help desk support,Active directory, Helpdesk troubleshooting,Office 365,Servicenow,zendesk,Windows 10,Phone support, Service ... Skills: 1. MS Office, Windows, customer service , Troubleshooting, Help desk support, Active directory, Helpdesk troubleshooting, Office 365, Servicenow,… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- BorgWarner Inc. (Auburn Hills, MI)
- …training room setups and special meeting requests Process facilities helpdesk requests Interface with janitorial, cafeteria, and landscaping contractors to ... other duties assigned What we're looking for Must be pursuing associate or bachelor's degree in business administration, facilities management, operations management… more
- TEKsystems (Anchorage, AK)
- …AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote ... equivalent work experience. Experience: 1 year of Windows OS experience. Previous Help/ Service Desk experience. Computer Skills: Strong hands-on experience with… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators,...for today and where Chick-fil-A is headed tomorrow. IT Helpdesk Agents are responsible for providing support for all… more
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