- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General...be resolved directly over the phone. + The Help Desk Associate will apply remote Service ... helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural... process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call… more
- Chenega Corporation (St. Louis, MO)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO **Responsibilities** + Assist in ... **Req ID:** 33071 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- PCI Group, Inc. (Irving, TX)
- Job Position: Service Desk Analyst Reports to: Lead Infrastructure Engineer Department: Information Technology Classification: Non-Exempt (Overtime Eligible) PCI ... in Charlotte and the INC. Fortune 5000. Job Summary The Service Desk (https://www.fieldengineer.com/c1/hire-freelance- service - desk -engineer) Analysts is… more
- TEKsystems (Bartlesville, OK)
- …Accountabilities * Receives incoming help requests from end users via telephone helpdesk tickets courteously. * Builds rapport with key operators IT teammates and ... end users to provide outstanding service . * Prioritizes and schedules problems. * Escalates problems when required to the appropriately experienced technician. *… more
- SHI (Austin, TX)
- …necessary troubleshooting techniques to resolve technical issues. This position reports into the Service Desk Manager. This position is required to report to the ... management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service ...Complete other tasks and projects as assigned by the Helpdesk Manager/Supervisor, including but not limited to moving computer… more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... desk support technician to add to their service desk . The help desk ...foot in the door in IT after technical training * Associate 's degree in Information Systems or related field preferred.… more
- Randstad US (Denver, CO)
- service desk agent. + denver ,...- $22 per hour + temp to perm + associate degree + category computer and mathematical occupations + ... reference1067473 job details job summary: The Service Desk Analyst is responsible for answering...year of experience + Education: Associates (required) skills: + Helpdesk (2 years of experience is required)Equal Opportunity Employer:… more
- Salt Lake County (Salt Lake City, UT)
- …AND ABILITIES (KSA) Knowledge of: + Technical hardware, software, security and associate peripherals; + Client Server desktop support, Helpdesk functions such ... users at local and remote sites. Responds to trouble calls, performs day-to-day helpdesk operations duties, and provides technical support to county staff as needed.… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- Kimley-Horn (Raleigh, NC)
- **Overview** Kimley-Horn is looking for an Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. ... High School diploma/GED with 3+ years of IT or Helpdesk Experience + Associates Degree in Information Technology/Systems with...with 0-3 years of Experience + Working knowledge of Service Desk ticketing system and/or ServiceNow is… more
- TEKsystems (Tripler Amc, HI)
- Description: Must have 5+ years' experience in helpdesk support. * Associate or bachelor's degree or equivalent. * Provide help desk support and shall ... * Handles problems that the first tier of help desk support is unable to resolve. * May interact...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. * Simulates… more
- Air Comm Corporation (Westminster, CO)
- …various computer software and hardware issues . Document processes and maintaining service desk records . Prepare, implement, and monitor computer patches ... Help Desk Analyst Westminster, CO Apply Description At Signia.... Two or more years of experience in a helpdesk role or similar position . Comprehensive knowledge desktop… more
- Insight Global (Coraopolis, PA)
- Job Description Insight Global is looking for a junior IT Help Desk associate to join a large Pittsburgh based retailer to assist with busy season. This is an ... staff and customers. Some of the daily operations the associate will be responsible for are troubleshooting of registers,...to operating systems, networking support, laptops, etc. Strong customer service 1-2 years in a similar helpdesk /desktop… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst,** **with a Secret Clearance** to support upcoming needs with ... manage ticket and RITM queues to ensure timely responses and compliance with Service Level Agreements (SLAs). + Perform follow-ups on resolved issues to gauge user… more
- Medtronic (Duluth, GA)
- …in a more connected, compassionate world. **A Day in the Life** As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will support ... + Resolves technical problems that originate by telephone in a call center/help desk environment. + Uses expertise in customer service and technical knowledge… more
- TEKsystems (Columbia, SC)
- Teksystems is seeking IT Help Desk Individuals to work in a very well known Health Insurance Industry in the Columbia, SC area. Job Description: Good system research ... and tools used by the company/contract. Good organizational, judgment, customer service , and both verbal and written communication skills. Responsible for the… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- Xerox (Des Moines, IA)
- …working as a Windows System Administrator or similar role + 3+ yrs. IT customer service experience in a fast-paced help desk or customer contact environment. + ... Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base… more
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