- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations Manager,...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Candela Corporation (Marlborough, MA)
- …optimizing performance, setting remote access, and monitoring system health. . Serve as anescalation point (tier 2 and 3) for the helpdesk team to solve end-user ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced… more
- City of New York (New York, NY)
- …Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational ... OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST. The Administration for Children's Services (ACS)… more
- Fujifilm (Mesa, AZ)
- …have an exciting opportunity at our Mesa, AZ facility for a ** Helpdesk Coordinator!** With state-of-the-art manufacturing facilities in the US, Europe, Taiwan, ... services used throughout the semiconductor manufacturing process. **The Role** The Helpdesk Coordinator will coordinate the technical support staff on day-to-day… more
- TEKsystems (Chattanooga, TN)
- …cad program, Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Technical support, cad/cam, cam software, cad support, ... EPDM data management, and related technology. + Strong customer service experience Description The CAD Helpdesk Technician...& Qualifications Day to day: responding to HD tickets ( service desk plus) working with end users… more
- Trace Systems Inc (Shaw AFB, SC)
- Overview: Job Title: Helpdesk Administrator I Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to ... and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,...+ Implement client workstation software patches, security fixes, and service releases according to local instructions; + Other duties… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support). + Must currently possess an ... Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...intervals. **Primary Responsibilities:** You will serve as the initial point of contact for IT-related field problems. In this… more
- Hargrove Engineers & Constructors (Mobile, AL)
- …**What You'll Be Doing** **Job Scope:** Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and ... but are not limited to:** + Serving as primary point of contact for end users companywide including resolving...including resolving end user support issues through the help desk ticket system and phone calls. + Providing hardware… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated to providing superior automation tools and… more
- Leidos (Washington, DC)
- …SLA ( Service Level Agreement) management experience + Team management skills leading helpdesk / service desk teams + Customer- service oriented with a ... **Description** **Leidos has an exciting Service Desk and Incident Manager position...Provide helpdesk services and be the single point of contact for all Help desk … more
- General Dynamics Information Technology (Washington, DC)
- …willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk...to executive IT support. You act as the first point of contact for our government client and exhibit… more
- TEKsystems (Allen, TX)
- …condition. * Ensure that all incidents and service requests coming into the Service Desk are handled correctly and promptly. * Act on incidents which are ... approaching or have reached the point of breaching our service level agreements....training to End Users in IT related areas. Skills Service Desk , Help Desk , Windows… more
- SHI (Austin, TX)
- …necessary troubleshooting techniques to resolve technical issues. This position reports into the Service Desk Manager. This position is required to report to the ... Desk Analyst's purpose is to provide a single point of contact for SHI's end-user environment for information...management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service … more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Technician is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- Chenega Corporation (West Point, NY)
- **Req ID:** 34308 **Summary** **Junior Help Desk Technician** **West Point , NY** Are you ready to enhance your skills and build your career in a rapidly evolving ... at The United States Military Academy (USMA) at West Point onsite. The **Junior Help Desk Technician**...a timely and professional manner. **Responsibilities** + Create help desk tickets indicating the service requiring support.… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting ... corporate and all locations. TIER 1 Service Desk technician responsibilities include but are...applications developed and deployed by client. Serves as the point of contact for obtaining all needed details and… more
- Robert Half Technology (Nashville, TN)
- …1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets,… more
- Daisy Brand (Wooster, OH)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... Help Desk Analyst Job Details Job Location Wooster -...ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices… more