- Chenega Corporation (St. Louis, MO)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. Responsibilities ... Req ID: 38312 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready...route user support calls to the appropriate IT Help Desk . Utilize Attempt First Call Resolution (FCR) for all… more
- Ghafari (Dearborn, MI)
- …staff with administrative and operational tasks. Essential Job Functions: Serve as point of contact with building management issues. (Contact could be during ... (eg heating, cooling, lighting, painting, and janitorial) Respond promptly to employee helpdesk tickets, prioritize tasks, and adapt to changing needs Order and… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- City of New York (New York, NY)
- …setting goals for team members where needed and being a reliable resource and escalation point as part of Service Desk ticket management and resolution. ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- DR Horton, Inc. (Arlington, TX)
- …atwww.drhorton.comfor more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Team Lead_*. The right candidate will be responsible for all ... assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter...manager in establishing and coordinating special assignments within the Helpdesk * Provide phone, webchat, and in-person support to… more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... desktop, server, and peripheral hardware/software problems. + Act as the escalation point during high-volume periods and help coordinate the on-call rotation. +… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... Windows based devices + Solving a wide variety of IT issues as the first point of escalation for customers in an expeditious manner. + Triage high impact events +… more
- Robert Half Technology (Nashville, TN)
- …1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets,… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …+ Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management) SALARY RANGE ... a culture built on respect, opportunity, and pride in service . Position Summary This position provides IT desktop support...providing support for all assigned areas as a first point of contact. Maintains customer value according to standards… more
- Daisy Brand (Casa Grande, AZ)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... the traversal of ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices -iPhone /iPad/ Android +… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service...telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any… more
- Ethos Veterinary Health (Bothell, WA)
- …+ Communicate front desk updates/announcements via employee communication platforms + First point of contact to NVA Helpdesk for front desk -related ... (first point of contact = receptionists, second point of contact = Client Service Manager,...+ Works to optimize client experience + Implements client service initiatives with front desk team +… more
- Unilever (El Segundo, CA)
- …AnyDesk, LogMeIn, etc.) + Ticketing system experience (FreshService, ServiceNow, Jira Service Desk , etc.) **Certifications (Preferred)** + CompTIA A+, Network+, ... **About the role:** The IT Support Technician II serves as the primary point of contact for all technology-related support requests across the organization. This… more
- CACI International (Hampton, VA)
- …Distributed Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub ... and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government...* ITIL v4 certification Desired Qualifications: * Enterprise Level Helpdesk and Customer Service Experience * A… more
- Applied Technical Services, Inc. (Marietta, GA)
- …IT Services and Cybersecurity Operations, ensuring exceptional client satisfaction, proactive service delivery, and operational excellence. This role manages a team ... of helpdesk technicians, systems operations engineers, and security operations analysts...and client relationship skills. The successful candidate will transform service delivery from reactive to proactive, building lasting client… more
- ManpowerGroup (Seattle, WA)
- …Experis W2 **What's the Job?** + Our Client's IT Support Engineer is the first point of contact for technical support service requests. Our IT Support Engineer ... operating systems in a corporate setting. + Experience working in helpdesk or desk -side support environments. + High school diploma or equivalent; associate… more
