- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations Manager,...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …contact for troubleshooting hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...to develop templates based on user calls to the Service Desk Manager. Assist the Service… more
- Prestige Employee Administrators (Melville, NY)
- …(PEO) a plus. Skills and Personal Qualifications: + Working knowledge of IT Service Desk functions + Windows 11 general knowledge and provisioning. + ... Position Description: We are seeking a motivated Helpdesk Administrator to join our growing team. The...day-to-day operations of Prestige employees, their clients and our service offerings out of our Melville, NY location with… more
- Chenega Corporation (St. Louis, MO)
- …superior customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in St. Louis, MO ... **Req ID:** 33071 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5+ years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support). + US Citizen + Must be ... program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...intervals. Primary Responsibilities: You will serve as the initial point of contact for IT-related field problems. In this… more
- TEKsystems (Morrisville, PA)
- Description: This Help Desk Support Specialist will be providing Level 1/2 IT Services for our client in Pennsylvania! * Provide coverage of Helpdesk Phone and ... according to your scheduled shift. * Serve as first point of contact, triage tickets, and coordinate with other...Experience using an ITSM system such as ServiceNow, Fresh Service or similar. ITIL experience is a preferred. *… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated to providing superior automation tools and… more
- General Dynamics Information Technology (Washington, DC)
- …willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk...to executive IT support. You act as the first point of contact for our government client and exhibit… more
- TEKsystems (Kansas City, MO)
- …files, active directory, Windows 10, Helpdesk troubleshooting, Password reset, Office 365, Service desk , Phone support, Windows 7, Service , Support ... required, US Citizenship is required Description: As an Enterprise Service Desk Specialist you will play a...categories: 1.) Tier 1 Support: Serve as the initial point of contact for IT-related problems. Provide phone and… more
- TEKsystems (New Orleans, LA)
- …files, active directory, Windows 10, Helpdesk troubleshooting, Password reset, Office 365, Service desk , Phone support, Windows 7, Service , Support ... Description: As an Enterprise Service Desk Specialist you will play...categories: 1.) Tier 1 Support: Serve as the initial point of contact for IT-related problems. Provide phone and… more
- SHI (Somerset, NJ)
- **Job Summary** The ASG Service Desk Analyst II will serve as an ambassador and subject matter expert supporting all Service Desk activities including ... They will be committed to developing and improving overall service desk functions. The Product & MSP...delivering action plans for resolution. + Acting as the point person for ticket review prior to escalation of… more
- SHI (Austin, TX)
- …necessary troubleshooting techniques to resolve technical issues. This position reports into the Service Desk Manager. This position is required to report to the ... Desk Analyst's purpose is to provide a single point of contact for SHI's end-user environment for information...management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service … more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist V New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are looking ... be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist. Clearance:Active DoD Secret Clearance Work Schedule:Fulltime.… more
- Salt Lake County (Salt Lake City, UT)
- …users at local and remote sites. Responds to trouble calls, performs day-to-day helpdesk operations duties, and provides technical support to county staff as needed. ... Manages, maintains, installs, troubleshoots and upgrades computer systems, servers, printers, point of sale systems, mobile devices and peripheral devices for… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Technician is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- General Dynamics Information Technology (Washington, DC)
- …Secret **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 ... providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day… more
- CACI International (Washington, DC)
- …USCP customers + Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) + Communicate information in an ... Help Desk Specialist - Senior Job Category: Information Technology...environment + You have previous experience providing exceptional customer service as the initial point of contact… more
- TEKsystems (Austin, TX)
- …+ Chat support (plus but not required) Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call ... Required Skills: + 2+ years of helpdesk support experience + Windows OS + Office...a wide variety of IT issues as the first point of escalation for customers in an expeditious manner.… more
- Robert Half Technology (Nashville, TN)
- …1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more