- Galapagos Federal Systems, LLC (Frederick, MD)
- …in maintaining Group Policy and Active Directory. You will function as a Tier III helpdesk support, troubleshooting technical issues and interfacing with ... Job Title: Technical Support Specialist Basic -4853 Job Location: Fort Detrick Frederick,...appropriate, update GSC knowledge base articles for future GSC Tier I/ II technician referenceEducation / CertificationsPossess a… more
- Galapagos Federal Systems, LLC (Huntsville, AL)
- …deadline (Advanced: FITSP-O or GICSP or CASP+ or CISA or SSCP).General Helpdesk / Tier 2/Desktop support experience consistent with the "Skills / Experience ... Job Title: Computer User Support Specialist Advanced -4797 Job Location: Huntsville, Alabama 35898...lieu of formal education for this positionDOD 8570.01 IAT II certification required to start (eg, Security+). Must be… more
- Pine Street Inn (Boston, MA)
- Helpdesk Specialist Tier II Department: Information Technology Services Office: 444 Harrison Avenue Location: Boston, MA Position Type: Administrative ... end users on a variety of technical issues, working with the Helpdesk team and be the second tier of support on any helpdesk request or problem. This… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible...10 years' experience working as in the capacity of Helpdesk Tier II or Tier ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Baltimore City Community College (Baltimore, MD)
- …reports weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual ... innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due replacing an existing contractor who is leaving at the end of his contract. This ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- Nationwide IT Services, Inc. (Pensacola, FL)
- Desktop Support Specialist - Tier 2 Pensacola, Florida Apply Now Nationwide IT Services (NIS) is seeking a Tier 2 Desktop Support Specialist to ensure ... incident resolution process is effectively executed by resolving helpdesk tickets submitted by users via ticketing system (Servicenow)...BS in Computer Science + DoD 8570 IAT LVL II Certification, Sec+ CE + US Citizen with Active… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... Computer Support Specialist Location: Austin, TX, US Job ID: 15252...level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM. + ... US Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above… more
- Terumo Medical Corporation (Elkton, MD)
- …RF terminals and scanners and other end-user computing equipment. + Provide Tier II application support and troubleshooting. + Provide end-user training ... Sr IT Support Specialist Date: Jun 18, 2024 Req ID: 3306...working on the phone, in person and within the helpdesk system to process support requests, document solutions and… more
- InGenesis (Fremont, CA)
- …data collection and train users to improve KPIs and other reporting metrics. * Support with tier II and III application issues and mentor IS Helpdesk . * ... practice workflow documents. * Work with IS Leadership and Helpdesk to determine repeated training issues and help reduce...3 years business systems experience. * OCHIN EPIC site specialist or certification within 90 days of hire. *… more
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