- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... also be provided. Skills: call center customer service, call center operations, phone support o Eligibility requirements apply to some benefits and may depend on… more
- TEKsystems (Coppell, TX)
- …Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google ... certification that is comparable to the A+. | Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.… more
- Robert Half Technology (Kansas City, MO)
- …industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary function will ... 2 years of experience in a Tier 1 Technical Support or Helpdesk ...in a Tier 1 Technical Support or Helpdesk role * Skilled in...technical support to clients * Experience in Tier 1 Support * Proficient… more
- Lockheed Martin (Lexington, KY)
- …provider of a wide range of tailored logistics, maintenance and sustainment services is seeking a Helpdesk \- Tier 1 /2 Technician to join the SOF GLSS team ... in Lexington, KY\. The candidate will perform classified Helpdesk \- Tier 1 /2 Technician...completion of milestones associated to specific projects ⦁ Previous IT/ Helpdesk experience ⦁ iOS Support experience ⦁… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... + 1 year of Service/Help desk or customer service support experience + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... + 1 year of Service/Help desk or customer service support experience + Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and ... remedy any Tier 1 Helpdesk issues such as email access and computer problems within a high-volume service desk environment. **NOTE: This position will… more
- Project Renewal, Inc. (New York, NY)
- …via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * Assist with ... York, United States of America Req #1250 Monday, September 23, 2024 Title:IT Helpdesk Support Specialist Location: Manhattan, New York Salary:$50,000 - $55,000… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution… more
- CUNY (New York, NY)
- …all positions. **OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple ... Manager, we seek an experienced and highly skilled IT Helpdesk Support Technician for Level 2 ...issues, and serves as an escalation point for Level 1 support . The ideal candidate will have… more
- US Signal Company LLC (Eden Prairie, MN)
- …and timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US ... services and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical...and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their...will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13264/call-center-representative- tier -2/job?mode=apply&apply=yes&in\_iframe= 1 ... and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources.… more
- Robert Half Technology (Houston, TX)
- …Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some ... details provided by customers * Direct unresolved issues to the next level of support personnel * Provide accurate information on IT products or services * Record… more
- TEKsystems (West Bend, WI)
- …team on a long-term contract basis. This role involves handling escalations from the Tier 1 helpdesk team, assisting with onboarding and offboarding ... Position: Desktop Support Technician (Long-term Contract) Overview: We are seeking...Key Responsibilities: + Escalation Management: Handle escalations from the Tier 1 helpdesk team, ensuring… more
- TEKsystems (Frankfort, KY)
- …Technician for our clients Service Desk team. The group of 20+ Service Desk Technicians provides Tier 1 & 2 technical support and handles a wide variety of ... to be associated with the new staff members * 1 year of IT experience as a Help desk...7, Windows 10, Active Directory, Troubleshooting, Heat, A+, Customer support , Call center, Helpdesk troubleshooting, O365, … more
- Softheon (Stony Brook, NY)
- …and networking infrastructure. Additionally, your team may provide second level technical support escalation to the Softheon Helpdesk for the internal staff ... and delivery is unwavering, and we are looking for top- tier talent to join our journey and contribute to...that will lead a team to build, maintain, monitor, support , diagnose, and repair Softheon's physical and virtual systems… more