- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD...DISAC 310-175-9. + Must have expert knowledge in translating high- level functional and technical requirements based on… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work...required. Experience: + 2+ years experience working in a helpdesk or technical support role. + ... requests in a helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and maintain software… more
- Xerox (Seattle, WA)
- …**Overview:** Xerox Corporation is seeking a full-time, dedicated, customer service-oriented Helpdesk / On-Site Administrator (OSA) to support our customers ... to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk / On-Site Administrator manages business document… more
- Reynolds & Reynolds (Charlotte, NC)
- …the job Requirements: + At least 2-3 years in an IT Helpdesk /Desktop Support role required + IT certifications or technical education required + Knowledge ... Remote Helpdesk Support Technician (Active Directory) Charlotte,...support shop. Proton likes to keep the stress level low, the fun level high, and… more
- Candela Corporation (Marlborough, MA)
- …is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support services for a mixed platform environment as part of our global ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...We aspire to provide the highest levels of clinical, technical , and customer support and continue to… more
- Chenega Corporation (Fort Belvoir, VA)
- … Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support ... Junior Helpdesk Support Services Specialist Ft. Belvoir,...evaluation, and integration into the existing infrastructure. + Apply higher- level business or technical principles and methods… more
- Cayuse Holdings (Washington, DC)
- …+ Prioritize and assign helpdesk tickets, ensuring timely resolution of technical issues and adherence to service- level agreements (SLAs). + Monitor ... **Responsibilities** + Manage and lead a team of IT helpdesk technicians, providing guidance, coaching, and support ...+ Act as a point of escalation for complex technical issues, providing hands-on support and guidance… more
- Autopay (Denver, CO)
- …place to work. SUMMARY The Helpdesk Analyst is responsible for providing first level technical assistance and support related to client computer hardware ... Job Title: Helpdesk Analyst I Department: Information Technology ABOUT US...new: A better way to do car loans. We support a casual work environment, positive work culture, and… more
- North Country Business Products (Bemidji, MN)
- Field Support / Helpdesk Specialist Bemidji, Minnesota We are in search of a Field Support / Helpdesk Specialist to join our team at North Country Business ... in the field as well as working in a helpdesk environment, we want to meet you! WHO YOU...working with their hands, and helping clients navigate through technical issues with their systems while being able to… more
- Chenega Corporation (Stafford, VA)
- …of incidents by tier and assigned group, and number of resolved instances. The ** Helpdesk Specialist, Mid** also provided smoke testing support for all new and ... **Req ID:** 34466 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA** Are you ready...asked technical issues. + Ability to provide technical assistance and support over the phone.… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity ... assignment of account tokens. + All other facets of helpdesk support as required. Meet your Recruiter!...school diploma/GED + An up to date Information Assurance Technical (IAT) Level II baseline certification +… more
- TEKsystems (Grand Rapids, MI)
- …growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- TEKsystems (Ann Arbor, MI)
- …. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices ... client site in Ann Arbor, MI, providing effective, live, Level 1 support for their end users....15-30 calls a day inbound regarding a number of technical related issues. This representative will remotely diagnose and… more
- General Dynamics Information Technology (Elkridge, MD)
- …training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, ... HS/GED + **3+** **years** + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II** role. + Security Clearance Level :… more
- Autopay (Denver, CO)
- …to work. SUMMARY The Helpdesk Analyst II is responsible for providing first- level technical assistance and support related to client computer hardware ... new: A better way to do car loans. We support a casual work environment, positive work culture, and...various ways to resolve issues and increase productivity. The Helpdesk Analyst will also work with our systems administrator… more
- Xerox (Washington, DC)
- …that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and ... technical direction to other helpdesk and field associates. + Develop a solution that...experience and solicited input of associates. + Provide service level agreement support to DCA employees to… more
- General Dynamics Information Technology (Elkridge, MD)
- …monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). + Provides technical assistance and ... HS/GED and2+ years + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level I** **I** role. + Security Clearance Level… more
- North Country Business Products (Minneapolis, MN)
- Point of Sale Support / Helpdesk Associate Location: Plymouth, MN North Country Business Products is in search of a Point of Sale Support / Helpdesk ... software, and change of services (COS). + Continuous improvement of client support service quality and efficiency. + Prioritize and quickly access client… more
- TekSynap (Arlington, VA)
- … functions and DISAC 310-175-9. + Must have expert knowledge in translating high level functional and technical requirements based on interactions with the user ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- Trace Systems Inc (Shaw AFB, SC)
- …responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G… more
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