- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + ... and notes for escalations Qualifications: + 2-4 years of helpdesk experience or working with a helpdesk /IT provider + Must have previous MSP experience + Good… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- ENS Solutions (Elkridge, MD)
- …+ Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well ... as determine if there are sufficient controls to escalate issues according to priority. + Performs user account management per the Account Management Plan. + Performs advanced software installations and upgrades to operating systems and layered software… more
- Insight Global (Collinsville, IL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. *… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician . The Tier II Helpdesk Technician responds to work orders and walk in requests ... tools, remote management applications, and Active Directory utilities. + Technician shall be the first escalation point for ...Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of… more
- Georgia Military College (Milledgeville, GA)
- Tier 1 Technician (PT) Job Details Job...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as ... Georgia Military College is now accepting applications for a part-time Tier 1 Technician . This position will assist the full-time technicians with simple… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- System One (Broken Arrow, OK)
- …Job Overview: We are seeking a skilled and experienced Tier II / Tier III Support Technician to manage and provide support across our IT environment. ... This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting,… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting ... corporate and all locations. TIER 1 Service Desk technician responsibilities include...in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate ... will be joining a team of about 20 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide Compensation: $22/hr to $24/hr. Exact compensation may vary based on several factors, including skills, experience,… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our Talent Network Data Center Technician II Albuquerque, NM Are you ready to enhance your skills and build your ... technology capabilities, to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure… more
- TEKsystems (Rock Island, IL)
- Desktop Support Technician Onsite-Rock Island, IL Technical + PC Technician + Printers + Windows/Microsoft + Active Directory + Imaging & Deployment Description ... We have an opening for an experienced PC Technician in Rock Island, IL. The PC Tech will...personal computers. Under general supervision, this position will provide second- tier support to end-users within a highly compliant environment.… more
- Insight Global (Denver, CO)
- …company headquartered in downtown Denver, Colorado is looking to hire an IT Service Desk Technician to join their team. This person will be responsible for Tier ... . Skills and Requirements -1-2+ years of experience managing and resolving HelpDesk tickets with Service Now (or related platform): approximately 20 tickets min… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- General Dynamics Information Technology (Germantown, MD)
- …HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at the forefront of innovation to… more
- Kiewit (Omaha, NE)
- …Office **Employment Type:** Full Time **Position Overview** As a Service Delivery Technician , you will be responsible for providing outstanding support and customer ... + High School Diploma/GED * 0 - 2 years experience in a helpdesk environment, or equivalent experience supporting customers or corporate end-users * Working… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- ThermoFisher Scientific (Cincinnati, OH)
- …Maintain accurate inventory reporting and additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams and end-users. ... + Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials. + Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period. **Keys to Success:** **Education** + High school… more
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