- TEKsystems (Baltimore, MD)
- Our client is hiring a Tier 1 IT Helpdesk Technician . This person will be responsible for all standard IT helpdesk support duties (including internal ... and external calls). The primary responsibilities of the position will include calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
- ENS Solutions (Elkridge, MD)
- …Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS + 401k Contribution from Day 1 + PTO + 11 Paid Federal Holidays + Long & Short Term Disability ... Insurance + Group Term Life Insurance + Tuition, Certification & Professional Development Assistance + Workers' Compensation + Relocation Assistance more
- ENS Solutions (Elkridge, MD)
- …Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS + 401k Contribution from Day 1 + PTO + 11 Paid Federal Holidays + Long & Short Term Disability ... Insurance + Group Term Life Insurance + Tuition, Certification & Professional Development Assistance + Workers' Compensation + Relocation Assistance more
- CACI International (Norco, CA)
- …Travel: None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this ... Helpdesk Technician Job Category: Service Contract...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution + Assist… more
- Georgia Military College (Milledgeville, GA)
- Tier 1 Technician (PT) Job...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as ... Description Georgia Military College is now accepting applications for a part-time Tier 1 Technician . This position will assist the full-time technicians… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Network Infrastructure Technician - Tier 1 ** **Job Description:** GDIT is ... looking for a Network Infrastructure Technician - Tier 1 to...2 years of experience in network support or IT helpdesk roles is a plus -Support the installation, configuration,… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- TEKsystems (Anchorage, AK)
- …client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- ... External Job Description TEKsystems is seeking 1 End User Helpdesk Support ...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous Help/Service Desk… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- Medical Mutual of Ohio (Dublin, OH)
- …phone calls from subscribers, providers, and staff, by resolving IT technical issues defined as Tier 1 and Tier 2 level support. Demonstrates the ability to ... and staff, by resolving IT technical issues defined as Tier 1 and Tier 2...+ Helpdesk Support Analyst Certification preferred. + Helpdesk Desktop Support Technician Certification preferred. +… more
- Actalent (Chandler, AZ)
- …standard processes and procedures along with monitoring license compliance. You will serve as a Tier 1 / Tier 2 point of contact and owner of problem/incident ... to Friday from 8 AM to 5 PM. The technician 's role is to support and maintain organizational computer...the 7/24 Global Support process by serving as a Tier 1 first point of contact and… more
- TEKsystems (West Bend, WI)
- …our team on a long-term contract. This role involves handling escalations from the Tier 1 helpdesk team, assisting with onboarding and offboarding processes ... Job Title: Desktop Support Technician Job Description: We are seeking a skilled...Administration teams. Key Responsibilities: + Handle escalations from the Tier 1 helpdesk team. +… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the ... Satellite Communications Technician Tampa, FL Job Type Full-time Description If...changes, equipment integration, or testing. Maintain timely and accurate helpdesk records using the ticket management system. + Ensure… more
- Insight Global (Sterling, VA)
- …Help Desk Technician to sit onsite in Herndon, VA. This role involves providing Tier 1 and Tier 2 support, primarily through answering phones and ... handling helpdesk inquiries. The ideal candidate will have strong verbal...enterprise workflow applications at an entry level Experience with Tier 1 help desk duties such as… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- Lumen (Columbus, OH)
- …overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting ... the future. **The Role** Lumen is seeking an Operations Technician III to join the Managed Services team supporting...on any assigned actions. + Utilize Solarwinds and Web Helpdesk access this position will monitor and isolate layer… more
- TEKsystems (West Bend, WI)
- They will be taking escalations from the tier 1 helpdesk team. Outside of the escalations, they will be assisting with onboarding/offboarding. Using active ... directory. They will be also working with other teams including the NOC & user administration team. This person will be on site, but could be asked to travel to their West Bend home office. Majority of issues will be on site white glove support, but some… more
- General Dynamics Information Technology (Washington, DC)
- …/ HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician . + Delivering excellent customer service ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Fair Haven Community Health Care (New Haven, CT)
- …demonstrated analytical problem solving skills, is highly desirable. Direct Reports Cybersecurity Specialist/ Tier III Technician IT Technicians 1 IT ... + Design training programs and workshops for staff + Oversee daily operations of helpdesk and delegate tasks to IT technicians and Handle high level tickets + Manage… more
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