- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + ... Resolution steps for closed tickets and notes for escalations Qualifications: + 2 -4 years of helpdesk experience or working with a helpdesk /IT provider +… more
- Insight Global (Collinsville, IL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. *… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician . The Tier II Helpdesk Technician responds to work orders and walk in requests ... tools, remote management applications, and Active Directory utilities. + Technician shall be the first escalation point for ...Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- TEKsystems (Orlando, FL)
- …software, and the network in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution on the ... Description TIER 1 The TIER 1 Service Desk technician is...1 triage and resolution when possible, and escalating to TIER 2 as required in accordance with… more
- Insight Global (Washington, DC)
- Job Description An employer is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician II Albuquerque, NM Join our Talent Network Data Center Technician II Albuquerque, NM Are you ready to enhance your skills and build your ... technology capabilities, to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure… more
- Insight Global (Denver, CO)
- …IT Service Desk Technician to join their team. This person will be responsible for Tier 1 and some Tier 2 support, managing approximately 20- 60 tickets ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -1- 2 + years of experience managing and resolving HelpDesk… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- General Dynamics Information Technology (Germantown, MD)
- …/ HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at the forefront of innovation to… more
- Kiewit (Omaha, NE)
- …process improvement **Qualifications** **EDUCATION** + High School Diploma/GED * 0 - 2 years experience in a helpdesk environment, or equivalent experience ... Office **Employment Type:** Full Time **Position Overview** As a Service Delivery Technician , you will be responsible for providing outstanding support and customer… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT… more
- CAI (Beaverton, OR)
- …multiple projects under minimal supervision or guidance + Must be able to provide 1st/2nd tier support for most helpdesk related issues + Should be willing to ... **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a variety of general support...first shift Position is in Beaverton, Oregan with possible 1- 2 days a week in Camas, Wa. **What You'll… more
- Fair Haven Community Health Care (New Haven, CT)
- …solving skills, is highly desirable. Direct Reports Cybersecurity Specialist/ Tier III Technician IT Technicians 1 IT Technicians 2 American with Disabilities ... + Design training programs and workshops for staff + Oversee daily operations of helpdesk and delegate tasks to IT technicians and Handle high level tickets + Manage… more
- CAI (Camas, WA)
- …Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a variety of general support tasks within an ... and other duties such asnetwork support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
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