- BigBear.ai (Tysons Corner, VA)
- … Tier 1 helpdesk support for end-users Work in collaboration with Tier 2 and 3 technicians Provision and deprovision accounts Setup and maintain devices ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's need to...remote management Cloud technologies (Office 365, Azure, AWS, etc.) Helpdesk ticketing systems (Remedy, Heat, ConnectWise, Autotask, etc.) L2… more
- Cayuse Holdings (Pendleton, OR)
- …monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform ... $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_ **Category**… more
- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate and advise… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- … queue and, when appropriate, update GSC knowledge base articles for future GSC Tier I/II technician reference. + Develop and maintain thorough documentation of ... Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both...education activities. REQUIRED SKILLS AND EXPERIENCE: + At least 2 years' experience providing customer support. + At least… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician ( Tier 2 ) is a full-time position within the Information Technology Department responsible for supporting the IT needs ... or Azure Certifications. *Microsoft 365 administration and applications. *Linux system administration. 2 . Three years prior helpdesk or position experience. 3. A… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service ... , Customer Service Technician , Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst, Software Support, etc. Powered by JazzHR more
- Insight Global (Johnston, IA)
- Job Description Insight Global is currently hiring a Tier 2 Helpdesk Technician for one of our top Agricultural companies in the Des Moines, IA area. In ... this role, the candidate will be expected to analyze, design, and implement new desktop infrastructure. Responsibilities include overseeing network management, performing hardware upgrades, and system reimaging. The candidate must be available to work onsite… more
- Insight Global (Atlanta, GA)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Tier 1/ Tier 2 ServiceDesk or Helpdesk experience o ... Insight Global client is looking for a Mobile Device Technician to help in their ServiceDesk as they transition...resource will need to come from a ServiceDesk or helpdesk background, with primary focus on mobile devices. Pay… more
- Linchpin Solutions, Inc. (Tampa, FL)
- Satellite Communications Technician Tampa, FL Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software ... be! We are currently hiring for a dynamic and experienced Satellite Technician . Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team to ... years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... (PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT...resolution skills for federal government client(s) strongly preferred. + 1- 2 years of practical work experience providing general IT… more
- Link Solutions Inc (Frederick, MD)
- …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. +...systems, related hardware and software, and standard applications; provide helpdesk information and support; determine the cause of the… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- Kiewit (Omaha, NE)
- …to promote and implement continuous process improvement **Qualifications** * 0 - 2 years experience in a helpdesk environment, or equivalent experience ... Office **Employment Type:** Full Time **Position Overview** As a Service Delivery Technician , you will be responsible for providing outstanding support and customer… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT...**WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required… more
- Insight Global (Wilton, CT)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... Insight Global is looking for an on-site desktop support technician in San Diego, CA. This person provides technical...support of 7/24 Global Support process by serving as tier 1/ 2 first point of contact and… more
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