- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- ENS Solutions (Elkridge, MD)
- …+ Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain ... and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team + Ability to… more
- Insight Global (Huntsville, AL)
- Job Description Insight Global is looking for an IT Helpdesk Technician to assist a customer of ours in Huntsville, AL. The role involves assembling, ... . Skills and Requirements - GED/Highschoool Diploma - 3+ years of IT/ Helpdesk related experience in an enterprise level IT environment - Knowledge of… more
- ProSphere Tek (Augusta, GA)
- …International, Inc. (PSI) is seeking Tier II Technician . The Tier II Helpdesk Technician responds to work orders and walk in requests for ... tools, remote management applications, and Active Directory utilities. + Technician shall be the first escalation point for ...Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today...Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI clearance and… more
- ENS Solutions (Elkridge, MD)
- …+ Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain ... and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team + Ability to… more
- Baltimore City Community College (Baltimore, MD)
- …weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual Specialist ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp TIA Network+ +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- HCA Healthcare (Hendersonville, TN)
- …complete assigned tasks and prioritize assignments **In this role you will:** + Provide helpdesk support ( Tier 2) and resolve complex problems that have not been ... that invests in you as a Technical Support Specialist II ? At Parallon, you come first. HCA Healthcare has...quickly and effectively to requests received through the IT helpdesk , quickly review assigned tasks and prioritize them accordingly.… more
- Medical Mutual of Ohio (Dublin, OH)
- …Certification(s): + Helpdesk Support Analyst Certification preferred. + Helpdesk Desktop Support Technician Certification preferred. + Microsoft Certified ... and staff, by resolving IT technical issues defined as Tier 1 and Tier 2 level support....+ Helpdesk Support Analyst Certification preferred. + Helpdesk Desktop Support Technician Certification preferred. +… more
- CAI (Camas, WA)
- …Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a variety of general support tasks within an ... and other duties such asnetwork support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- ThermoFisher Scientific (Cincinnati, OH)
- …inventory reporting and additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams and end-users. + Collaborate ... with cross-functional teams to successfully implement IT solutions that support clinical trials. + Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period. **Keys to Success:** **Education** + High school diploma or… more
- University of Washington (Seattle, WA)
- …**MINIMUM REQUIREMENTS** + One year experience as a Computer Support Technician II OR equivalent education/experience. **ADDITIONAL REQUIREMENTS** + Experience ... a customer service focused **IT Support Specialist (Computer Support Technician 3 (NE S SEIU 925 Non Supv))** who...staff in support of UW Bothell's mission. Responsibilities include Tier 1 helpdesk support; troubleshooting hardware, software,… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to...I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 -… more