- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Support Technician III will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and ... mainstream operating systems. Level Definition Position Title: Network Support Technician III Grade: T05 Additional Job Requirements:...break / fix instructions, ticket routing, and escalation to Tier II and Tier III … more
- State of Colorado (Denver, CO)
- IT Help Desk Technician (IT Support Services III ) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4671914) Apply IT Help Desk ... Technician (IT Support Services III ) Salary $57,672.00 - $74,904.00 Annually Location Denver, CO...but are not limited to the following: Help Desk Tier 1 Support + Respond to user inquiries/ helpdesk… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III ** ... network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- TEKsystems (Bend, OR)
- …responsible for initial triage and escalation of all other issues requiring involvement of Tier II & III or management personnel. Job Duties: + Provide prompt ... users, internal and external, in the resolution of all Tier I technology and application issues. They are also...and escalate situations requiring attention from Tiers II & III staff. + Use the help desk ticket tracking… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to record work orders.… more