- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + Diagnose ... and notes for escalations Qualifications: + 2-4 years of helpdesk experience or working with a helpdesk /IT provider + Must have previous MSP experience + Good… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network… more
- ENS Solutions (Elkridge, MD)
- …+ Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well ... as determine if there are sufficient controls to escalate issues according to priority. + Performs user account management per the Account Management Plan. + Performs advanced software installations and upgrades to operating systems and layered software… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is an ... in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + Must currently possess an active Top Secret… more
- TEKsystems (Coppell, TX)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- Insight Global (Windsor Mill, MD)
- …support line to log issues and requests in ServiceNow IT Service Manager. Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents. ... https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2 years of experience providing Tier 1 IT support services to customers. 2 years of… more
- TEKsystems (Coppell, TX)
- …Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google ... certification that is comparable to the A+. Pay and Benefits The pay range for this position is $16.25 - $18.00 * Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available*… more
- Two95 International Inc. (Cherry Hill, NJ)
- …or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits ... Title: Helpdesk Level 2 support Work Location : Cherry...licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- Insight Global (Collinsville, IL)
- …. Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. * ... Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- TEKsystems (Orlando, FL)
- …and the network in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution on the customer's behalf ... Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician. The Tier II Helpdesk Technician responds to work orders and walk in requests ... + Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of...represent appropriate progression of knowledge from the entry level Tier I positions. **Minimum Requirements** + Minimum of 3… more
- Georgia Military College (Milledgeville, GA)
- …technology equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including ... Tier 1 Technician (PT) Job Details Job Location...Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist the full-time… more
- Chenega Corporation (Stafford, VA)
- …of data technology capabilities, to ensure functional optimization in their business. The ** Helpdesk Specialist, Mid** is the customer-facing Tier 2 Help Desk ... **Req ID:** 34466 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA** Are you ready...week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.… more
- LifeCenter Northwest (Bellevue, WA)
- …helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots ... computer problems and maintains records via helpdesk . + Determines source of computer problems, ie, hardware, software, network, and user. + Consults with Manager… more
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