- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- Red River (Washington, DC)
- We are seeking a skilled and experienced Tier III Helpdesk Engineer to join our team to resolve complex and time-sensitive customer impacting issues supporting ... large-scale government programs. As a Tier III Helpdesk Engineer, you will work closely with cross functional teams in a time sensitive environment to resolve… more
- Motion Recruitment Partners (Temple, GA)
- IT Permission Support with Tier 1 Helpdesk Temple, Georgia **Onsite** Contract $20/hr - $25/hr As an IT Helpdesk Analyst, you will serve as the first point ... of contact for the employees' technical issues while also taking on the role of Permissions Analyst. You will handle the setup of access permissions for new hires, ensuring they have the necessary access to systems and applications. This position offers an… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network… more
- Baltimore City Community College (Baltimore, MD)
- …any information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit...+ Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +… more
- ENS Solutions (Elkridge, MD)
- …+ Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well ... as determine if there are sufficient controls to escalate issues according to priority. + Performs user account management per the Account Management Plan. + Performs advanced software installations and upgrades to operating systems and layered software… more
- ENS Solutions (Elkridge, MD)
- …+ Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and ... determine and implement solutions. + Performs hardware and software installations and upgrades to operating systems and layered software packages. + Operates and maintains the necessary procedures, hardware, network connections, and software required to… more
- Insight Global (Columbus, OH)
- …. Skills and Requirements 3+years experience in a helpdesk , PC/desktop support type role resolving routine tier ... troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support… more
- TEKsystems (Coppell, TX)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- TEKsystems (Coppell, TX)
- …Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google ... certification that is comparable to the A+. | Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.… more
- Two95 International Inc. (Cherry Hill, NJ)
- …or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits ... Title: Helpdesk Level 2 support Work Location : Cherry...licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist, you will be responsible for ... resolving complex technical issues and providing advanced technical support to our end-users. You will be the go-to expert for escalated issues and will be expected to provide innovative solutions to challenging problems. Responsibilities: + Incident… more
- TEKsystems (Baltimore, MD)
- Our client is hiring a Tier 1 IT Helpdesk Technician. This person will be responsible for all standard IT helpdesk support duties (including internal and ... external calls). The primary responsibilities of the position will include calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Georgia Military College (Milledgeville, GA)
- …technology equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including ... Tier 1 Technician (PT) Job Details Job Location...Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist the full-time… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …National Helpdesk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
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