- General Dynamics Information Technology (Elkridge, MD)
- …Desk **Skills:** Computer Systems ,Information Technology (IT) Systems Support, Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + ... **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT...career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at… more
- Insight Global (Collinsville, IL)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support ... a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You...support vs. email. * Experience supporting Microsoft server operating systems , specifically Office365 products. Strong preference for someone that… more
- Trace Systems Inc (Shaw AFB, SC)
- …SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Administrator I Location:Shaw AFB, SC Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- ICF (Washington, DC)
- …+ Generating reports and dashboards for unaccompanied children in care of ORR. + Providing Help Desk ( Tier 0, Tier 1 and/or Tier 2) support to end users ... of ORR data systems . + Identifying, triaging, and resolving or escalating IT...+ 2+ years in a help desk role. + 1 + year of experience with data visualization platforms such… more
- NiSUS Technologies Corporation (San Antonio, TX)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Schedule Options: + 2pm-10pm Monday &… more
- Bozeman Health (Bozeman, MT)
- …computer systems , hardware, and computer peripherals. The Information Technology Helpdesk Technician may perform system setups for new hires. Maintains parts ... IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve independently. Minimum Qualifications: Required + Associates… more
- COOLSOFT (Staunton, VA)
- …Rotating on-call support required. - Responds to all levels of support requests from Tier 1 - 3. - Provides exceptional customer service. - Communicates ... Customer Service Windows Operating Systems Administrator (Jobs in Staunton, VA) Requirement id...VA Skills required Active Directory Administration, Backup And Recovery, Helpdesk Support, Customer Service Windows Operating Syste Open Date… more
- LifeCenter Northwest (Bellevue, WA)
- …helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots ... IT Infrastructure, provides support to staff on all company computer systems . The Desktop Support Specialist is responsible for troubleshooting Information… more
- Northrop Grumman (Woodland Hills, CA)
- …General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... **Relocation Assistance:** Relocation assistance may be available + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities to… more
- NANA Regional Corporation (Herndon, VA)
- …to access for existing users based on requests received. + Monitor the Akima Helpdesk tickets received and perform level 1 -2 troubleshooting + Tracking and ... The Akima Financial Systems Administrator is involved in the day-to-day support...LLC. The Deltek Enterprise currently consists of Deltek's Costpoint 8. 1 , Time & Expense with ESS (T&E) 10 and… more
- BAE Systems (Rome, NY)
- …the Intelligence and Command and Control (C2) Community. This role will lead and provide Tier 1 help desk support, conduct problem resolution for systems , ... **Job Description** BAE Systems is seeking a **Help Desk Analyst** to...environment + Document the response to tickets in Jira Helpdesk or approved issue management and tracking software +… more
- Ring Container Technologies (Oakland, TN)
- …and assist in the purchase of required hardware and software + Provide Tier 1 /2 end user computing support **Experience and Educational Qualifications** + ... Purpose** The Server Administrator works closely with Network Administrator to provide Tier Two/Second Level server support for servers, systems and network.… more
- University of Miami (Coral Gables, FL)
- …to support university stakeholders (instructors, staff, and students): * Supervises the Tier 1 support services for the University's learning management system, ... a member of the Learning Platforms team, the Supervisor, Helpdesk supports a range of academic systems ...Supervisor, Helpdesk supports a range of academic systems and technologies crucial for course design, media storage,… more
- NANA Regional Corporation (Herndon, VA)
- …requests and assists users with requests for password resets or general questions + Creates helpdesk request for escalation to Tier II and Tier III ... will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external...technicians + Provides exceptional customer service and Helpdesk support via phone, email, and in person for… more
- NANA Regional Corporation (Herndon, VA)
- …requests and assisting users with requests for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III ... will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external...technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for… more
- Cayuse Holdings (Rosslyn, VA)
- …and Office 365 GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses critical helpdesk issues ... area networks (WANs), internet connections, intranet, and other data communication systems . Creates security related reports, setting of network monitor thresholds… more
- Percepta (Melbourne, FL)
- …You'll Be Doing** + Answer phone and email requests for technical assistance and perform Tier 1 and 2 troubleshooting and analysis and Complete and disposition ... helpdesk tickets such as: + Create and/or resolve username...there is no current standards + Provide assistance to Tier 2 and 3 supports when workload permits +… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- ManTech (Eglin AFB, FL)
- …Support: Provide analytical techniques and procedures in support of clients, systems , and networks. Consult with users to determine hardware, software, and ... system functionality. + Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including...including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of… more