- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... and software, including printing, installation, word processing, electronic mail, and operating systems . The IT Helpdesk Agent will be responsible for working… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third...to calls. + Knowledge of Information Technology network and systems technologies, processes, and methodologies required. About Us IntelliDyne,… more
- CoreSite (Denver, CO)
- …Technology ("IT") team, the Manager, IT Helpdesk leads and coordinates the Tier 1 helpdesk function that supports CoreSite's end-user community. The ... sharing, and continuous process improvement. Duties: + Manage daily Tier 1 helpdesk operations and...as business needs evolve. + Strong understanding of IT helpdesk operations, workflows, and ticketing systems (eg,… more
- Trace Systems Inc (Shaw AFB, SC)
- …SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... This position is pending contract award. Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software applications. +… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- LifeCenter Northwest (Bellevue, WA)
- …helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots ... IT Infrastructure, provides support to staff on all company computer systems . The Desktop Support Specialist is responsible for troubleshooting Information… more
- M. C. Dean (Annapolis Junction, MD)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a ... lives, and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As… more
- Unilever (El Segundo, CA)
- …of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support for hardware, software, and ... experience. The ideal candidate will have 2-4 years of helpdesk experience and be comfortable working in a fast-paced,...peripheral equipment problems + Support Windows and macOS operating systems , as well as iOS and Android mobile devices… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones and ... respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action to correct the problem or… more
- ManpowerGroup (Columbus, OH)
- …and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues ... which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official… more
- NANA Regional Corporation (Herndon, VA)
- …requests and assisting users with requests for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III ... position will provide the timely delivery of high-quality Level 1 services & support to all internal and external...technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for… more
- Bright Horizons (Newton, MA)
- …inquiries from business partners. This individual will provide support on issues escalated from the Tier 1 role as well as issues that require a high degree of ... The individual will provide documentation for and training of Tier 1 staff to increase the scope...well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at… more
- Robert Half Technology (Reno, NV)
- …role is the primary onsite IT presence in Reno, functioning as the lead for Tier 1 support activities. While this position has no direct reports, it requires ... primary onsite support technician at the Reno data center. + Provide Tier 1 /lead-level support for Windows environments, enterprise applications, databases, and… more
- Unilever (El Segundo, CA)
- …of contact for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and basic troubleshooting under ... not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email,...+ Process equipment returns from departing employees + Keep helpdesk area and IT storage organized **Onboarding & Offboarding**… more
- M. C. Dean (San Jose, CA)
- … Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and programs. Main responsibilities ... telecommunications, life safety, automation and controls, audiovisual, and IT systems . Headquarters in Tysons, Virginia, MC Dean delivers resilient, secure,… more
- Insight Global (Baton Rouge, LA)
- …- Associate's degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics ... and remotely. You'll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365,...our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when needed -… more