- TEKsystems (Tempe, AZ)
- Entry Level Mortgage Customer Service Rep Entry Level Mortgage Customer Service Rep Job Description: First half of the month will be taking ... + Directly engage with customers across a variety of inbound customer requests and inquires, which consist...dynamically route them to appropriate internal parties Entry Level Mortgage Customer Service Rep Hours:… more
- Commerce Bank (Kansas City, MO)
- …delegate all uncovered lead opportunities to the appropriate Mortgage Banker per customer preference + Manage the inbound application watch list and ... inbound contact forms and delegate to the appropriate Mortgage Banker + Communicate referred leads with referring party...Proven track record for providing exceptional internal and external customer service + Ability to work independently… more
- Insight Global (St. Louis, MO)
- Job Description Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, ... This role will spend 80% of its time receiving inbound calls from customers that have questions and/or concerns...evaluated for speed of loan completion and quality of customer service survey responses. This person must… more
- PennyMac (Tampa, FL)
- …clear, ethical guidance. You will be provided a steady flow of high-quality, warm inbound leads primarily from our existing Pennymac customer base with no cold ... (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of… more
- Wells Fargo (West Des Moines, IA)
- …with customers to understand their needs and provide them with high quality customer service ; inform prospective and existing customers of Wells Fargo Home ... -related products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants thrive on customer interaction and… more
- Wells Fargo (Minneapolis, MN)
- …with customers to understand their needs and provide them with high quality customer service ; inform prospective and existing customers of Wells Fargo Home ... -related products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants thrive on customer interaction and… more
- Carrington (Chandler, AZ)
- …making outbound calls to company-sourced leads and taking inbound calls from customer inquiries, Customer Service agent transfers, and third party ... transfers. + Guide customers to the best mortgage products available by listening to the ...ensure we are providing a high level of best-in-class service . + Adhere to all phone, email and SMS… more
- Mass Markets (SD)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role requires you ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound customer calls in a courteous, timely, and professional manner… more
- M&T Bank (Getzville, NY)
- …communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet ... **Overview:** This position is responsible for collecting on delinquent mortgage loans by calling borrowers who are in early stages of default (60 or less days… more
- PenFed Credit Union (San Antonio, TX)
- …Tracking System, as needed or required. + Maintain availability to answer inbound calls from members regarding mortgage servicing issues while multi-tasking. ... Overview PenFed is hiring a (Hybrid) Mortgage Servicing Loan Care Specialist at our San Antonio, Texas service center. The primary purpose of this job is to… more
- Bank of America (Plano, TX)
- …utilized within the environment and/or aptitude in system technologies + Has effective customer service skills with ability to manage the full client end-to-end ... Centralized Lending Specialist ( Mortgage Loan Officer) - Bilingual Spanish Team -...us!_ **Job Description:** This job is responsible for answering inbound calls and initiating outbound calls within a call… more
- Insight Global (Phoenix, AZ)
- …Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct ... the licensed discussion with a loan officer. Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner -… more
- JPMorgan Chase (Jacksonville, FL)
- …attorneys, trustees, and courts. + Respond to customer inquiries regarding mortgage servicing transactions and be responsible for inbound and outbound calls ... reaching your career potential. As an Account Specialist IV- Mortgage , in Customer Life Events you will...in Home Lending including but not limited to Assumptions, Customer Service , Loss Mitigation, Underwriting, Foreclosure, Bankruptcy… more
- US Bank (Charlotte, NC)
- …profile to appropriate product line support for follow-up sales calls. Provides customer service responding to questions about application status, accounts and ... Inbound and Outbound procedures and operations -Proven commitment to high quality customer service -Effective time management skills to maximize the number of… more
- TEKsystems (Phoenix, AZ)
- …90%) Wrap Time: should be 1-3 Mins EXPERIENCE * Call center experience or mortgage servicing experience Skills Customer service , Call center, Mortgage ... Loans, financial services, Mortgage Servicing, loan servicing, inbound and outbound calls, Data entry, Customer ... support, Finance, Banking, Closing, Bilingual Top Skills Details Customer service , Call center, Mortgage ,… more
- TEKsystems (Daytona Beach, FL)
- …ability to handle all calls in a professional manner. Skills customer service , call center, data entry, mortgage , insurance, flagstar bank, united wholesale ... mortgage , UWM, rocket mortgage , teleperformance, dialog direct, concentrix, macys, starbucks, target, publix...first 4 weeks Experience Level Entry LevelOverview The Insurance Customer Service Representative handles inbound … more
- PennyMac (St. Louis, MO)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ... Customer Experience Specialist is an entry level customer service role, operating in a call… more
- Carrington (Plano, TX)
- …highly complex inbound calls and/or escalated calls from lower level Customer Service employees. At this level, the Specialist only occasionally needs ... amazing team and work a hybrid schedule!** The Sr Customer Service Specialist for providing excellent ...calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and… more
- PennyMac (Tampa, FL)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ...The Customer Experience Specialist is a skilled customer service role, operating in a call… more
- Carrington (Orange, CA)
- **Come join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer service ... incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and...federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the… more
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