- Nuvei (Atlanta, GA)
- …and recommendation of preventative measures. Responsibilities and Duties: + Establish and implement Incident Problem Management process and procedures ... and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more...create reporting / metrics on KPIs + Coordinate post incident root cause analysis, and review / mine data… more
- Amazon (Austin, TX)
- …learned, and reviews to identify areas for improvement to the Incident and Problem Management process . - Prepare and deliver Incident response ... and less severe, by providing large scale event and incident management . The Amazon Retail Website has...platforms around detection, and a strong understanding of the Problem Management process . - Ability… more
- Insight Global (Chicago, IL)
- …reviews Promote and reinforce adherence to the process and policies associated with Incident and Problem Management Ensure the design of the Incident ... Responsible for the effective implementation of the process " Incident and Problem Management " and carries out the respective reporting procedure.… more
- Humana (Honolulu, HI)
- …Engineer establishes policies, processes and systems for the implementation of a quality incident management process . Monitors trends in incidents and ... of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to recover… more
- JPMorgan Chase (Houston, TX)
- …C#; shell scripting; CI/CD pipeline and testing framework; Incident , Change and Problem management process in an large scale operations; integrating ... SIT, UAT, and PROD environments. Perform operations support duties, which primarily includes incident , request and change management in adherence to the agreed… more
- Koniag Government Services (Silver Spring, MD)
- …business hours 0700-1700 Monday - Friday, excluding holidays. + Support Incident , Problem , and Request Management process leveraging the ITIL service ... knowledgebase needs to be updated with new information or procedures, and recommend solutions/ process improvements to the MID management team. + Work with the… more
- City National Bank (New York, NY)
- …support teams across the enterprise to maintain and execute City National Banks Incident Management process . This includes commanding major incidents, ... Drive positive change across all teams who use the incident management process . Training of...issues that have potential to generate impact including documenting problem records/tasks and known issues./ ensure proper procedures are… more
- Securitas Security Services USA, Inc. (Bellevue, WA)
- **Position:** Director of Threat and Incident Management **Reports To:** Director of Security **Location:** Greater Seattle Area **FLSA:** Exempt **Salary:** DOE ... Summary The Director of Threat and Incident Management (DTIM) is responsible for collaboration...and functions relative to security and EHS, with continuous process improvement at the forefront of decision making. 10.… more
- Navy Federal Credit Union (Richmond, VA)
- …for providing continual process improvement suggestions for the major incident management service, and monitoring for weekend change activities and ... Overview Major Incident Management is responsible for driving...Maintenance Windows for weekend scheduled activities + Works with Problem Management , Change Control, and Release Branch… more
- Truist (Charlotte, NC)
- …time. Primary Roles & Responsibilities + Incident Management : Lead the incident management process to identify, analyze, and resolve incidents in a ... actions and improvements. + Process Improvement: Develop and maintain incident management policies, procedures and documentation; Identify trends in… more
- UNUM (Chattanooga, TN)
- …organizations responsible for ITIL Service Management based processes associated with Incident , Problem , Change, Availability, and Release Management . + ... **General Summary:** Unum is seeking a skilled and proactive Security Analyst specializing in Incident Management to join our dynamic IT Security team. In this… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Lead Incident Management Analyst - ITSM **General Information** Ref #: 20240039445 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: ... Learn more at www.ukg.com/careers \#WeAreUKG **Description & Qualifications** Description About The Team: Incident Management Team, being part of the IT Service … more
- Citigroup (Irving, TX)
- …**Opportunity** Citigroup's Security Operations Center is seeking a highly skilled Security Incident Management Lead to support critical efforts aimed at ... of delivering results with pride. If you are a problem solver who seeks passion in your work, come...matter expert and as an ambassador for the security incident management team. You will be assigned… more
- Truist (Atlanta, GA)
- …of multiple departments or technical disciplines. Responsible for overseeing the major incident management process within the organization. Involves ... and implementing preventative measures. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Lead the major incident management process , including ownership of major… more
- Amazon (Herndon, VA)
- …to escalation management . You will manage a team of global technical incident management specialists who are helping to lead T&S efforts to raise ... deep dive to identify the root cause of the problem . You will work under occasionally high pressure and...handling escalated high profile and emergent issues, preferably in incident management or investigations. - Proven stakeholder… more
- TEKsystems (Cupertino, CA)
- …offer sponsorship, work on C2C, or do referral fees. Top Skills' Details 1. A strong incident and problem management background . The # of incidents managed ... communicating with stakeholders. Should be skilled in reviewing/understanding a problem / process /review and relaying it back to people....lessons learned. - Depth of knowledge and understanding of incident and problem management KPIs,… more
- Amazon (Seattle, WA)
- …Safety Engineering, you will work on large-scale initiatives that automate the incident and problem management process for all of AWS. What You Will Do: ... development life cycle, including coding standards, code reviews, source control management , build processes, testing, and operations experience - Bachelor's degree… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process . Examples: Mean Time to Repair, Mean Time ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …duties and responsibilities:** In this role, you'll be in charge of leading the incident management process to resolution and restoring the IT operations ... incident management protocols. * Overseeing the incident management process and team...data and work in a fast-paced environment. * Strong problem solving, analytical, and time management skills.… more
- Citigroup (Irving, TX)
- …partnership and year round focus on Cyber SWAT-BCC preparedness. **2. Major Incident Management :** + Facilitate the coordination, communication and escalation of ... incident + Manage and drive incidents to successful completion and ensure overall Incident management goals and milestones are met + Review all Incident … more
Related Job Searches:
Incident,
Incident Management,
Management,
Problem,
Problem Management,
Process