- Target (Bemidji, MN)
- …Learn more about Target here. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ... R etail business fundamentals including : department sales trends, inventory management , guest shopping patterns, pricing and promotions strategies Leading a team… more
- JPMorgan Chase (Columbus, OH)
- … management across a global environment 24X7. + Demonstrated expertise in Incident / Problem /Change management process and procedures. + Able ... incident resolution to service restoration + Lead incident , problem , and change management ...compensation and benefits will be provided during the hiring process . We recognize that our people are our strength… more
- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance ... ensure valid and complete details are documented. + Prepare and present reports on incident trends, problem management insights, and system performance to IT… more
- Travelers Insurance Company (St. Paul, MN)
- …We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident , Problem , and Change Management . The ideal candidate will enhance ... in support of change management . + Helps conduct post-implementation change incident review analysis and process audits. + **Configuration Management :**… more
- Arizona Public Service (Phoenix, AZ)
- …plans. + Develop, maintain, and standardize ITIL processes for Major Incident , Incident , and Problem Management . + Facilitate post- incident reviews, ... a unique opportunity to blend technical expertise, leadership, and process ownership to ensure operational excellence across all IT...practices with hands-on experience in Major Incident , Incident , and Problem Management . +… more
- Truist (Richmond, VA)
- …windows, queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem / Incident Management , SRE/Platform, Network/Security/PKI, and Vendor ... Technology Detectives Do you have a passion for turning incident and problem data into clear themes...deferred compensation plan. As you advance through the hiring process , you will also learn more about the specific… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role ** The Lead, Incident Management Process will play a pivotal role within the Enterprise ... Service Management (ESM) office, overseeing the incident management process . This role...required, including reporting, dashboard creation, and ITSM module familiarity ( Incident , Change, Problem , Knowledge, CMDB, etc.). +… more
- Citizens (Pittsburgh, PA)
- …+ Process Management : Own and continuously improve the enterprise incident management process in alignment with ITIL best practices, ensuring ... Service Management , with a solid focus on incident management , problem management...identifies process gaps, and drives enhancements to incident management practices and overall service delivery.… more
- CACI International (Sterling, VA)
- …Analyze incident data, metrics, and trends to identify areas for improvement in the incident management process . + Support the training of IT staff on ... with other ITSM process teams to ensure proper integration of incident management with related processes. + Support continuous improvement initiatives within… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure...and issues (early and frequently) + Ensures compliance with process -specific standards and policies, and stays abreast of … more
- JPMorgan Chase (Houston, TX)
- …while mentoring and coaching junior members of the team + Participates in post- incident reviews and problem management activities + Proactively contributes ... incident resolution to service restoration + Leads incident , problem , and change management ...stack technology systems, applications, or infrastructure + Participates in process improvement to ensure improved future performance of the… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process . Examples: Mean Time to Repair, Mean Time ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management… more
- WSP USA (Los Angeles, CA)
- …manage multiple priorities effectively + Experience with Incident / Event, Problem and Change Management process improvement initiatives **Preferred ... principles + Implement and optimize ITIL v4 processes including Incident Management , Problem Management...related field + Minimum 5-7 years of IT service management experience with focus on process optimization… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …1 and Tier 2 incident responses, and drives continuous improvement of the Incident Management process . Requirements + Supports the restoration of network ... support and coordination. + Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents are managed… more
- University of Miami (Miami, FL)
- …+ Cloud Security certification + Minimum 7 years of relevant experience + Security incident management processes and tools. + Security risk assessment process ... Department Specific Functions + Develops and maintains the security incident response process , including all required supporting...Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is… more
- University of Miami (Miami, FL)
- …hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT operations and support ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …swift return to normal operations and minimize business impact. This role oversees the incident management process , ensures alignment with CASTLE-NET IT and ... best practices + Proficiency with incident management tools and ITSM platforms + Excellent problem...+ Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization +… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …swift return to normal operations and minimize business impact. This role oversees the incident management process , ensures alignment with CASTLE-NET IT and ... resolution of IT incidents and service requests + Oversee incident escalation process and SLA compliance +...and best practices + Proficiency with incident management tools and ITSM platforms + Excellent problem… more
- BAE Systems (Washington, DC)
- …(must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly Incident and Problem Management + Proficiency in analytical tools ... to a resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day… more
- TekSynap (Ashburn, VA)
- …Incident support and coordination. Responsible for the effective implementation of the Incident Management Process and ensuring that incidents are managed ... and reported in accordance with the Incident Management process . Is the...incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management… more
