- Henry Ford Health System (Detroit, MI)
- …in one or more Service Management and/or Business Process Management roles, such as Change/ Incident / Problem Manager or Project Manager . + Strong ... environment use and repurpose in collaboration with the Environment Manager and team. + Develops and maintain criteria for...Lean, Six Sigma, or TQM. + Working knowledge of Incident / Problem /Change Management frameworks such as ITIL v3,… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management, IT Incident Management and Human Performance analysis. The ... valid and complete details are documented. + Prepare and present reports on incident trends, problem management insights, and system performance to IT… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which is desirable.… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... Incidents and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... incidents are properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident … more
- SHI (Somerset, NJ)
- …you need to thrive - in our offices or yours.** **Job Summary** The Incident Manager is responsible for the end-to-end management of IT incidents, with ... focus being service restoration and low MTTR. Using ITIL best practices, the Incident Manager drives service restoration, leads Post- Incident Reviews (PIRs),… more
- Citigroup (Irving, TX)
- …come join us. We'll enable growth and progress together. We are seeking a **SOC Incident Response Manager - Senior Vice President** . Being talent-driven, we are ... mentor, and manage a global team of 6-10 Security Operations Center Incident Responders, fostering a culture of excellence and continuous improvement. + Oversee… more
- Oracle (Denver, CO)
- **Job Description** The Incident Program Manager will be responsible for overseeing and supporting all incidents related to critical operations, ensuring rapid ... minimal disruption to data center functionality. This role involves managing incident response processes, supporting new training initiatives for teams, automating … more
- Oracle (Dover, DE)
- …for turning challenges into opportunities for growth? Join us as Lead Project Manager -Major Incident Management for Oracle Health and make a tangible impact ... your expertise to our talented group. As Lead Project Manager -Major Incident Oversight, you will guide major...8+ years in healthcare IT with a focus on incident / problem management. * Proven expertise in Cerner… more
- Abbott (St. Paul, MN)
- …working mothers, female executives, and scientists. **The Opportunity** As the **Sr. Manager , Cyber Incident Response** , you will lead a high-performing ... enterprise. You will oversee the strategic and operational execution of incident response capabilities, ensuring rapid containment and recovery from cyber incidents… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US ... Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring...improve efficiency and service delivery. + Identify and analyze incident trends to drive problem management and… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …None **Job Family:** Cyber and IT Risk Management **Skills:** Cyber Incident Response,SIEM Tools,Splunk (Inactive) **Experience:** 10 + years of related experience ... impacting our national security in cyber as a Cybersecurity Manager at GDIT. Here, technologists have many paths to...play a crucial role in managing the Cyber Detect Incident & Response team. You will provide line management,… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... practices. + Utilize ServiceNow to monitor ticket progress and maintain incident documentation. + Ensure timely problem recognition, research, isolation,… more
- ZOLL Medical Corporation (Jacksonville, FL)
- …suffering from serious cardiopulmonary and respiratory conditions. Job Summary The IT Service Manager focusing on Incident , Problem , and Change is ... Problem , and Change management + Able to clearly articulate understanding of Incident Problem , Change Management processes + Communicate clearly with a range… more
- University of Miami (Miami, FL)
- …Information Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The IT Security Incident Response Leader will ... efforts. This individual will be responsible for developing and implementing incident response strategies, managing a team of cybersecurity professionals, and… more
- General Dynamics Information Technology (Fairfax, VA)
- …and applications to identify and resolve issues proactively. + Work closely with Incident Manager and cross-functional teams to address and resolve service ... Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA),IT Incident Management,Root Cause Analysis (RCA),Salesforce (Software) **Experience:** 5 +… more
- Citigroup (Tampa, FL)
- The Incident Response Counsel (Lead Counsel 2) is a senior level position responsible for providing Citi businesses and functions, including technology teams, with ... guidance on privacy matters with a particular focus on incident response across Citi globally. The role will be...under the supervision of the Global Privacy Legal Group Manager and will coordinate closely with the Cybersecurity Legal… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+… more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management (ITSM) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role ... them from affecting mission operations. It will focus on Problem Management associated with a mission focused, integrated IT...and problems in the integrated IT system. Collaborate with Incident Management and other teams to gather relevant data… more
- TekSynap (Springfield, VA)
- … identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act ... problems are properly resolved and closed. Responsible for providing recommendations to the Problem Manager for the on-going improvement of Problem … more
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