- Daiichi Sankyo, Inc. (Bernards, NJ)
- …research areas centered around rare diseases and immune disorders. Summary The Global Service Manager (GSM) focusing on Incident , Problem , and Change is ... and services. In this position, the GSM will lead major incident calls, conduct problem management meetings, and drive process and policy adaptation within the… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and understand their relationship to other IT service management processes such as Incident Management, Problem Management, and CMDB. Your role will primarily ... centered around rare diseases and immune disorders. Summary The ITSM Process Manager for Change Management is responsible and accountable for managing and… more
- CACI International (Arlington, VA)
- Incident / Problem Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Type of Travel: Local * * * **The Opportunity:** CACI is seeking an Incident / Problem Manager to join our technical operations team on a contract supporting… more
- Toyota (Plano, TX)
- …Services Technology Operations Center is looking for a passionate and highly motivated Major incident / problem manager . Reporting to the National Manager ... play a pivotal role in managing major incidents and incident / problem management. Your primary responsibility is for...is for the end-to-end management of incidents. The major incident manager (MIM) is responsible for leading… more
- Comcast (Centennial, CO)
- …team during major incidents related to the Cloud Video Platform and serves as the problem manager for post- incident review and ongoing management. You will ... COMCAST Technology Solutions has a great opportunity for an Incident Response Manager with a history of...aging of repair items, as well as define other incident management- and problem management-related workflows. +… more
- Wawa, Inc. (IA)
- …stakeholders in developing and implementing configuration management automation. + Work with the Incident Manager , Problem Manager , Change Manager ... and Capacity Manager to enable seamless linkage of the Incident , Change, Capacity, and Configuration Management processes. + Identify and implement improvements… more
- UNUM (Atlanta, GA)
- …we're excited about what's next. Join us. **General Summary:** The Critical/Major Incident Manager II leads and coordinates responses to high-priority incidents, ... enabling independent work with minimal guidance. The IT Service Manager II mentors and trains junior staff while contributing...+ ITIL certified with proven expertise in ITIL processes ( incident , problem , change, and release management). +… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which is desirable.… more
- Travelers Insurance Company (Hartford, CT)
- …+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems. + Problem Management:Analyzes Incident / ... experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will...may have responsibility for one or more of the following: Incident Management:Develops MTTR (Mean Time to Resolve) and trending… more
- Rush University Medical Center (Chicago, IL)
- …vary depending on the circumstances of each case. **Summary:** We seek a highly skilled Incident Response Manager to lead our incident response team in ... Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) 3. Analyze and investigate a broad range of… more
- Academy Sports + Outdoors (Katy, TX)
- …a workplace environment that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will oversee all disaster ... recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis to ensure business continuity in a large retail… more
- TekSynap (Washington, DC)
- …or incident management experience. + Certifications such as ITIL, Certified Incident Manager (CIM), or other relevant certifications are highly preferred. + ... and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT… more
- Sysco (Houston, TX)
- **Description** As an Incident Manager , you will be a part of the Sysco Information Technology Service Management team based in Houston, Texas, and responsible ... long-term solutions. + Effectively document analysis, business cases, solution strategies, incident and problem tracking, processes, procedures, and knowledge… more
- System One (Vienna, VA)
- …to work every other weekend and on some holidays Job Description Major Incident Management is responsible for driving the coordination and recovery efforts of major ... result in serious interruptions to business and member activities. The Major Incident Management team operates 24x7 to ensure that impacted services are restored… more
- CompuCom (Seattle, WA)
- …opportunity available **onsite** in Seattle, WA for a qualified **Cybersecurity Operations & Incident Response Manager .** The Manager will be responsible for ... constructive performance feedback on a regular basis. This position functions as the manager of the corporate security operations and incident response teams and… more
- Amazon (Austin, TX)
- …shorter, less frequent, and less severe by providing large scale event and incident management. The Amazon Retail Website has hundreds of millions of customers ... incidents helps to ensure our customers have a seamless experience. Our Incident Managers are front-and-center in driving down event duration by utilizing their… more
- Amazon (Nashville, TN)
- Description The Protective Services, Workplace Incident Management (WIM) Team is searching for an Area WIM Manager to join the team. In this role, you will ... oversee incident response for the East Coast area within the...individual contributor and will report to the Regional WIM Manager , AMER Region. The Area WIM Manager ,… more
- Fairview Health Services (Minneapolis, MN)
- **Overview** Interested in joining Fairview? Fairview is looking for a Critical Incident Manager to join our IT department! This role responds to critical ... defined procedures and identifies changes to fulfill roles in Event, Incident , Problem and Change management processes + Coordination between teams from IT… more
- Palo Alto Networks (Santa Clara, CA)
- …where we all win with precision. **Your Career** The Senior Product Marketing Manager , Unit 42 Incident Response, will lead the planning and execution ... with flexibility offered where needed. This setup fosters casual conversations, problem -solving, and trusted relationships. Our goal is to create an environment… more
- Google (Kirkland, WA)
- …related fields. + Experience in escalation management, executive communications, and incident commanding workflows with excellent communication skills. + 2 years of ... experience in Incident Management, Triage or Security Command Center. Preferred qualifications:...integrity of our products. They use technical know-how, excellent problem -solving skills, user insights, and proactive communication to protect… more
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