- IntelliDyne (Washington, DC)
- …Technical Program Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure , service desk operations , and engineering ... and technical leadership across all facets of the program, including IT service desk , infrastructure operations , engineering support, and project… more
- Steampunk (Mclean, VA)
- …working in or supporting a service desk environment with understanding of service desk operations and workflows + Experience designing service ... This role is key to ensuring that our technology infrastructure and business processes are aligned and operating at...with HR, IT, and business systems + Background in service desk operations , workflow automation,… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …strong technical knowledge with outstanding leadership and communication skills. **Key Responsibilities** ** Service Desk Operations ** + Oversee daily ... + Communicate effectively with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise IT strategy and… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team...and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB staff. The analyst will contribute to improving IT operations and infrastructure by evaluating, testing, and… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote... (ESD) for a large government enterprise's internal IT infrastructure . You'll serve as the first point of contact… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Oversee Tier I and Tier… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the delivery of ... high-quality IT support services, manages a team of service desk analysts, and acts as the...as AI to automate processes. + Work closely with infrastructure , cybersecurity, and application teams to ensure seamless IT… more
- Parsons Corporation (Colorado Springs, CO)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... innovative, cost effective and intuitive software solutions. Our Space Operations Program Directorate is passionate about making America the...will be the first line of defense in resolving Service Desk issues and providing support for… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification. + A Microsoft operating… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... IT services and technologies, ensuring reliable and efficient IT operations for both on-site and remote users. This role...and requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen Proving… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, MD. + Must be… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range,… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + Must be… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... the IT infrastructure and operational needs of the customer including hardware...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- GovCIO (Washington, DC)
- …(https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- NANA Regional Corporation (Honolulu, HI)
- …Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL) frameworks, addressing ... + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for the Command.… more
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