- Citigroup (Miami, FL)
- …gaps.** **Assist in drafting issues, corrective action plans and milestones; define success criteria for each issue including artifacts/deliverables to support ... Memo including artifacts and testing performed to support closure. Provide periodic issue status updates to Wealth Chief Operating Office senior leadership including… more
- Boxercraft Inc. (Mableton, GA)
- …Art, and Design, with a primary focus on building customer relationships and issue resolution. The Customer Success Specialist will also support the market ... Job Title: Customer Success Specialist FLSA Non- exempt Position Type: Full-Time...+ Serves as a focal point for customer services issue escalation and elevates unresolved customer issues as appropriate… more
- DuPont (Newark, DE)
- … Resolution & CMP Performance Troubleshooting** + For technical related issues, define the issue and key success criteria. Have an understanding of the customer ... work with the customer throughout the resolution process. + When necessary for issue resolution, coordinate product or process studies to troubleshoot the issue .… more
- RGP (Atlanta, GA)
- …Audit Execution skills. + Strong Regulatory Remediation, Issue tracking and Issue Remediation + Proven success in Stakeholder Management, including Senior ... Experienced IT Audit Consultants with strong Cybersecurity Audit experience, Issue Remediation and Regulatory Remediation experience. Client requires Hybrid Onsite… more
- Citigroup (Tampa, FL)
- The ** Issue Management -** ** Issue Quality and Triage** **Senior Vice President** will report to the Issue Quality and Triage Director and will lead ... workstreams to support the enhancement and maintenance of Citi's Enterprise Issue Management program. They will support initiatives to carry out and improve the… more
- Citigroup (Jersey City, NJ)
- …you, we encourage you to apply! Our people make all the difference in our success . The Business Risk and Control Sr Officer I is a strategic professional who closely ... will support the Citi Wealth Controls team responsible for the Issue Management Program including Issue Quality Assurance (IQA) and Issue Quality Coordinator… more
- Comerica (Farmington Hills, MI)
- Manager, BRCO RCSA and Issue Management The Business Risk and Control Officers (BRCOs) play a pivotal role in guiding the business to identify and understand risk ... our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a...the risk management lifecycle. The Manager, BRCO RCSA and Issue Management is responsible for leading a team to… more
- Citigroup (Tampa, FL)
- The Issue Management Vice President will report to the Issue Management Senior Vice President and work in collaboration with the Global Business & Risk Controls ... **Key Responsibilities** * Contribute to an effective enterprise-wide end-to-end issue management program, including robust root cause analysis, gap analysis,… more
- Morgan Stanley (Purchase, NY)
- …As a market leader, the talent and passion of our people is critical to our success . Together, we share a common set of values rooted in doing the right thing, ... negative news processes for Morgan Stanley. *Primary Responsibilities:* The Financial Crimes Issue Management AVP will be responsible for managing the firm's issues… more
- Morgan Stanley (New York, NY)
- …a market leader, the talent and passion of our people is critical to our success . Together, we share a common set of values rooted in integrity, excellence, and ... in all key business functions of the division. *Primary Responsibilities:* . New issue investor marketing including but not limited to: o working with banking and… more
- Netsync Network Solutions (Houston, TX)
- …basic repairs + Maintain strong working relationship with customer and team + Communicate issue and success to team manager Additional Duties: + Assist with ... general facility upkeep + Staging Network Gear + Assist with any on-site project requests + Assist team with off season (summer) projects + Various other tasks related to service delivery Skills and Experience: + Organization Skills + Customer Service Skill +… more
- AbbVie (North Chicago, IL)
- …for the RDQA Comprehensive Quality Strategy plan, including a lead role in Risk and Issue Management + Assess the success and effectiveness of the quality system ... fit-for-purpose quality management; Develop and recommend strategies and tactics for success + Identify and remove barriers that could impact program objectives,… more
- Marathon Petroleum Corporation (Findlay, OH)
- …products and services where others are involved, and their participation is critical to success . + Issue Resolution - The process of addressing problems that ... need to be solved, the decisions that need to be made, and the risks that need to be mitigated. + Leadership & Mentoring - Ability to show leadership and influence people in an effort to accomplish team goals. Transfer knowledge through guidance and 'hands-on'… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …products and services where others are involved, and their participation is critical to success . + Issue Resolution - The process of addressing problems that ... need to be solved, the decisions that need to be made, and the risks that need to be mitigated. + Leadership & Mentoring - Ability to show leadership and influence people in an effort to accomplish team goals. Transfer knowledge through guidance and 'hands-on'… more
- McGaw.io (Orlando, FL)
- …+ Review and understand the standard operating procedures (SOPs) relevant to customer success , product handling, and issue resolution. + Start engaging with new ... a breeze. We are looking for a Senior Customer Success Manager to join our team and help our...in SaaS, working in a sales capacity in Customer Success , and marketing/analyst experience building, managing, and analyzing UTM… more
- Mosaic (Omaha, NE)
- …and implement test plans to ensure project success , and monitor post-project success criteria. * Issue Resolution: Actively identify and resolve issues with ... driving results, collaborating across teams, and leading projects to success , we encourage you to apply. Key Responsibilities: *...Mosaic? * Impact: Be a key player in the success of projects that drive business growth and innovation.… more
- CompuCom (Simi Valley, CA)
- …necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting ... Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. **This opening has multiple locations in the Los Angeles and San Diego areas** **Responsibilities** + Performing advanced exchange of like for hardware. + Sound… more
- JPMorgan Chase (Philadelphia, PA)
- …to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Healthcare Payments, you will play a crucial role in ... achieving their desired outcomes. You will work closely with our Customer Success team and other cross-functional groups to ensure a seamless customer experience.… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success ... then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth...systems. * Deep diving and resolving an item buyability issue that was surfaced by your Customer. * Following… more
- Amazon (Seattle, WA)
- …you more, we invite you to get to know us better. The Senior Customer Success Manager drives business growth for some of the most influential Vendors on the Amazon ... insights and relentlessly high operational standards. Key job responsibilities Customer Success Managers are responsible for driving Vendor business growth by… more