- Indorama Ventures (Pasadena, TX)
- …**Service Management & Process** - ITIL-aligned practices: Skilled in Incident , Request, Problem , and Change workflows; ensures precise ticket documentation, ... on the correct procedures for submitting service requests and incident tickets, promoting efficient issue resolution and adherence to...Acts as the first point of contact for Site Management for all IT -related inquiries and issues… more
- Somatus (Mclean, VA)
- …+ Communicate and coordinate with IT Operations and L2 support teams on problem management activities for long term problem resolutions. + Coordinate ... delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications,... Problem & Change Management groups. Incident and Problem Management : +… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …teams to ensure seamless IT service delivery. + Ensure adherence to IT policies, including incident management , change control, and access governance. ... **Description** The IT Service Desk Manager is responsible for leading...availability, and business impact. Manage end-to-end service delivery, including incident , request, change, and knowledge management . +… more
- SMBC (Jersey City, NJ)
- …web application infrastructure, IT Governance, Change Management , Remote Access, Incident and Problem Management , Cloud, and more. Reporting to ... its employees. **Role Description** SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 7...their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage… more
- BlueOval SK (Stanton, TN)
- …field + 3 + years direct hands-on experience with incident management and response + Proficiency in problem -solving, analytical thinking, and penetration ... ** IT Cyber Security Specialist- Battery Manufacturing** **Introduction to...by accomplishing related results as needed. + Security systems operation/ management + Security systems trouble shooting + Test new… more
- Polaris Industries (Plymouth, MN)
- …communication protocols such as SSL/TLS. + Strong understanding of ITIL processes, including incident , change, and problem management . + Strong communication ... products and experiences that empower us to THINK OUTSIDE.** JOB SUMMARY: The IT Systems Engineer is a key contributor to the stability, performance, and security… more
- Swagelok (Solon, OH)
- …**Be** Valued. **Be** You. We hope you'll consider joining our team. The IT Security Manager is responsible for directly assessing and holistically executing all ... compliance issues in the areas of cyber security, technology, IT operations, and data. Additionally, the IT ...data governance and digital programs. + Lead and coordinate incident response to problematic security and data activity, ensuring… more
- Applied Research Associates, Inc. (Warrendale, PA)
- …is in person/hybrid in our Pittsburgh, PA office. We're looking for a **Senior IT Systems Administrator** to join our team. This successful person will manage our ... maintain our Linux server and workstation fleet (primarily Ubuntu/Debian). Lead incident response and advanced troubleshooting for Linux systems and services. You'll… more
- Paycom Online (Oklahoma City, OK)
- The IT SOC Analyst functions include day-to-day operations of security solutions (SIEM, SOAR) and the identification, investigation, and resolution of security ... Determine criticality of potential security threats and decide whether to engage in Incident Response. + Incident Response support includes following the PICERL… more
- KIK Consumer Products (Lawrenceville, GA)
- …services, and local servers. You will also oversee vendor and ISP relationships and handle local incident , problem , and change management activities. ... at KIK** You will report to the Director of IT Operations and Service Desk. In this role, you...role, you will be responsible for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This… more
- National Renewable Energy Laboratory (Golden, CO)
- …modeling approach, and scientific rigor. + Architect and direct incident -response exercises spanning IT /OT/cyber-physical environments; develop crisis-response ... procedures and practices related to specific field. Excellent leadership, communication, problem solving and project management skills. Ability to use… more
- Sallie Mae (Indianapolis, IN)
- …and ongoing enhancement of core ITSM processes. Your responsibilities will include overseeing incident , problem , and change management to ensure high service ... **What You'll Contribute** As a key contributor to our IT Service Management (ITSM) strategy, you will...and improve key ITSM processes, including incident , problem , change, and service request management . +… more
- HSBC (Jersey City, NJ)
- …relating to critical facilities - Awareness of service management techniques including Problem , Change and Incident management - Understanding of data ... Service Management Brand: HSBC Area of Interest: Technology Location:...inter-connectivity both internally and to other platforms - Undertake problem investigation and recovery - Be the point of… more
- Merck & Co. (Rahway, NJ)
- …wherever possible for enhancements, testing and any issues during close. Knowledge of ITIL ( Incident , problem management , Change management ) Assist the ... Making, Deliverables Management , Facilitate Training Sessions, Functional Expertise, Incident Management , Intellectual Curiosity, IT Infrastructure … more
- NY CREATES (Albany, NY)
- …security controls, responding to security events, and working closely with Information Technology ( IT ) to ensure system resources are patched and up to date. With ... their extensive technical background and comprehensive knowledge of IT systems and networks, the Cybersecurity Analyst will recognize and investigate the… more
- NuAxis Innovations (Washington, DC)
- …of ITSM tools (eg, Remedy, ServiceNow, or equivalent) + Familiarity with ITIL-based incident , problem , and request management + Experience supporting Windows ... to assist users and provide warm handoff escalations + Incident & Request Management + Ensure accurate...reports + Identify trends and recurring issues to support problem management and service improvement + Accessibility… more
- HP Inc. (Jefferson City, MO)
- …configurations and executes scripted change management activities while adhering to incident , change, and problem management processes. The role ... scripted change management activities, adhering rigorously to incident , change, and problem management ...* Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft… more
- Aequor (Joplin, MO)
- …understanding of business processes, acting with urgency and empathy to resolve issues. Problem management and Incident resolution - provides timely response ... undertakes various project work to plan, track and communicate IT changes. Vendor Management - works with...with minimum business impact. Desktop Support - undertakes desktop problem management and resolution - 2nd &… more
- Red River (Falls Church, VA)
- …+ Proven experience in business analysis, with a focus on Incident Management , Request Management and IT operational troubleshooting. + Strong analytical ... ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform...platform is pivotal in ensuring the smooth operation of IT services by managing and resolving technical issues efficiently.… more
- Carnegie Mellon University (Pittsburgh, PA)
- …PSC. + Oversees ACCESS Security Team activities including: policy development, incident response, project planning and advancement, vulnerability evaluation and risk ... management , reporting requirements to ACCESS and NSF. + Actively...procedures to requirements, regulations, and standards. + Lead PSC incident response, including protection and custody of evidence. Interact… more
