- Hired by Matrix (Columbus, OH)
- … Desk Agent is the first point of contact for the users who call the IT Service Desk . While providing the highest level of customer service , the ... financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The ...expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing… more
- Truliant Federal Credit Union (Winston-Salem, NC)
- …where they feel valued, empowered and rewarded for all that they do.Purpose of the JobThe IT Service Desk Engineer I acts as the initial support contact for ... in a timely, respectful, considerate and concerned manner. Escalates issues as needed to IT Service Desk Engineer II and other appropriate IT staff and… more
- CRG (Charlotte, NC)
- IT Help Desk For Night Support...the user's PC or workstation. Must be very customer service oriented, have prior IT support experience ... am EST or 5 am EST to 1pm EST IT Help Desk Night Support Specialist with...IT certs are ideal. Prior technical or customer service - phone support experience is ideal. Must be… more
- HITT Contracting (Falls Church, VA)
- …in a customer service or technical support role, preferably in an IT service desk environment.Strong knowledge of hardware, software, and networking ... employees. The primary objective of the Service Desk is to ensure that all IT -related... IT infrastructure. As a member of the Service Desk team, you will be responsible… more
- Russell Tobin & Associates (San Diego, CA)
- …for the Client platform, to ensure a positive customer experience. Log cases on the IT Service Desk and maintaining details of software / hardware problems ... What are we looking for in our Help Desk Customer Service ? Russell Tobin's client,...initiative. Requirements: 2 - 4 years working within an IT environment Screening Questions (must be present in resume):… more
- Exos Talent (Indianapolis, IN)
- We are seeking a highly motivated and experienced Tier 1 IT Technician to join our growing IT support teamIn this role, you will provide first-line technical ... support to our customers through various channels such as phone, email, and live chatYou will troubleshoot technical issues, diagnose problems, and resolve technical issues in a timely and efficient manner. more
- SNI Technology (Grand Junction, CO)
- Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY: The Service Desk Technician - ... role's primary focus is on deploying, maintaining, and servicing Retail IT equipment. This includes actively troubleshooting and resolving escalated end-user help… more
- Capgemini Government Solutions (Mclean, VA)
- …a multifaceted role that will be responsible for reviewing, responding to, and resolving IT support and service requests submitted via email, self- service , ... Solutions (CGS) LLC is seeking a highly motivated Help Desk Specialist to join our team in McLean, VA...CGS' capabilities. Key responsibilities: Review responds to and resolves IT support and service requests submitted via… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service Responsibilities First responder to incoming client calls to ACT Helpdesk ... hardware and software issues at the desktop level Excellent customer service background with professional appearance and communication skills required Ability to… more
- Rose International (Detroit, MI)
- …three (3) years'' experience in a technical support or help desk role, preferably in an educational environment.Required Technical Skills/ Experience:Basic knowledge ... to non-technical users clearly and effectively.Ability to accurately document service requests, troubleshooting steps, and resolutions in the helpdesk… more
- Dexian - DISYS (Washington, DC)
- …with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting ... on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in Washington, DC. This… more
- Metasys Technologies, Inc. (Birmingham, AL)
- …12+ MonthsShift timings: 8am - 5pm (Mon - Fri)ESSENTIAL FUNCTIONS:- Provide first-level remote IT services or assist in the delivery of higher level services to our ... resolve or escalate to the appropriate resource within allowed- Service Level Agreement parameters - Ability to use remote...as it applies to the position (ie ProActa, Help desk call tracking applications , etc.) - Able to… more
- Axelon Services Corporation (Texarkana, AR)
- IT Service Delivery Technician II Texarkana,...understanding of site operations to enhance IT service delivery. Essential Functions: . Help Desk ... system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and… more
- Toyota Boshoku America, Inc (Princeton, IN)
- …systems procedures and applications that can be used as an IT guide.Provide support to IT end users.Provide IT help desk support for end users as a first ... IT Specialist- Nights General Summary: Responsible for setup,...in helpdesk priorities and procedures.Strong problem solving and customer service experience.Experience in manufacturing processes and shop floor procedures… more
- Percepta (Melbourne, FL)
- …The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a ...A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an… more
- Dexian - DISYS (Johnston, IA)
- …are escalated to this onsite resource via a ticket from Level 1 Support ( Service Desk ) Through the ticketing system the resource responds to onsite technical ... Position: IT Support Technician w/ Command Prompt experience Location:...which will be communicated by Account Management via Client Service reviews and health assessments.Provides desk -side assistance… more
- CRG (Mooresville, NC)
- …in the Technical Service Department, which services and builds all the IT and electronic equipment utilized in the large retail stores duties include dealing ... Corporation and can lead to being placed in different IT departments, such as with the help desk...to help in other areas as needed. The Technical Service Dept. is also attached to the warehouse area… more
- Converge Technology Solutions (Hillsboro, OR)
- …issues relating to both computing hardware and software. Assist Tier 1 Service Desk in the escalation and troubleshooting of IT tickets. Documentation of and ... IT Tech / Desktop Support Onsite (5 days...days a week) Hillsboro, OR 3 Week contract - IT Technician / Support RESPONSIBILITIES: Imaging Windows-based computer systems.… more
- Rose International (Jeffersonville, OH)
- …Basic SQL database and SQL querying experience 0-3+ years in previous customer service /support (Desktop Support, Help Desk Support, Customer support) SAP ERP ... Execution Software (MES) and maintains a high standard of service to our customers worldwide Responsibilities: Develop a working...Base SCM/Manufacturing/Purchasing/Logistic related IT operation experience is a plus Experience in Manufacturing… more
- Altec Industries , Inc. (Duluth, MN)
- …financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you to grow your ... headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for… more
