- Medical Mutual of Ohio (Dublin, OH)
- …and help our members achieve their best possible health and quality of life. ** IT Service Desk Representative I** Efficiently and effectively answers ... level of resolution at the initial point of contact. ** IT Service Desk Representative II**...combination of education and experience. + Bachelor's degree in Computer Science with 1 year of PC … more
- Generac Power Systems (Waukesha, WI)
- …company, we continue to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are ... including the monitoring, tracking, and coordination of the Global IT Service Desk . This role...as needed. **MINIMUM QUALIFICATIONS** **:** + Bachelor's Degree in Computer Science, Business or related field OR equivalent experience… more
- Insight Global (New Orleans, LA)
- Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in New Orleans, LA! The Service Desk Administrator is ... IT Operations to close the incident. The Service Desk Administrator is expected to collaborate...resolves Analyst and Administrator problems for users of the personal computer software, hardware, enterprise network, the… more
- Terracon (Olathe, KS)
- …and Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + ... or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software....Open and/or close work orders (via IT Service Desk software) on… more
- MAT Holdings, Inc (Long Grove, IL)
- …procedures, and knowledge bases to analyze, diagnose, and resolve problems brought to the IT Service Desk by users from all locations. The candidate ... Employer Provided Life/AD&D + and More The Part Time Service Desk Technician is an entry-level support...technical issues related to software, hardware, networking, and other IT systems. + Provide excellent customer service … more
- Illumination Foundation (Santa Ana, CA)
- …scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The IT Service Desk role is to support and maintain in-house ... systems and applications. + Record, track, and document the service desk request problem-solving process ,...school graduate + At least 5 years of current PC Technician and/or Service Desk … more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist...and communication; computer access request processing, and IT service request routing and coordination for ... detail and a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL ( IT … more
- H&E Equipment Services, Inc (Baton Rouge, LA)
- **Job Title:** IT Service Desk Representative - Baton Rouge, LA **Job Requisition:** R0018336 **Job Description:** H&E Rentals is one of the largest ... approach to provide reliability, fair prices and the support of a first-class service team. Where others stop, we continue. IT Helpdesk support responsibilities… more
- Turner Mining Group (Elko, NV)
- …receives Help Desk tickets and telephone calls focusing on answering computer user requests for assistance, problem-solving with a goal of first call resolution, ... the role. If problems require higher-level support, the Help Desk technician will dispatch a service ticket.... + Responsible for day-to-day manning of the Help Desk ticketing system for all computer -related trouble… more
- Wiser (Sleepy Eye, MN)
- …1st level support to end users on a variety of issues. The Service Desk Specialist identifies, researches, and resolves technical problems (both hardware ... telephone calls, emails and requests for technical support. The Service Desk Specialist documents, tracks and monitors...to inquiries and requests for assistance with the organization's computer systems and PC 's/Laptops. + Install new… more
- Principal Financial Group (Des Moines, IA)
- …secure! **What you will be doing:** + Log, diagnose and resolve computer -related tickets. May coordinate the initial set-up and maintenance/repairs of computer ... hardware and/or client software. + Log, diagnose and resolve computer -related tickets. Ensure timely resolution or response to trouble tickets to minimize impact on… more
- Inframark, LLC (Katy, TX)
- …cost efficient processes that are designed to meet the business strategy for Inframark. The IT Service Desk and Support Personnel are key components of the ... IT Infrastructure Support Team. The Service Desk /Desktop Support Technician is responsible for...the Office 365 Suite of applications installed on each computer . Anti-Virus, VPN, Nuance Power PDF, and IP Telephony… more
- Nightwing (Palm Bay, FL)
- …and development efforts cover the full spectrum of security technologies for computer network operations. **About the Role** We seek a self-starter with excellent ... our Information Technologies End User Services team. You will provide real-time customer service and assistance to Nightwing employees who contact us for a wide… more
- TEKsystems (St. Joseph, MI)
- …other support teams where necessary . To accurately record, update and document requests using the IT service desk system . To install and configure new ... an opportunity with an organization that could prosper your IT career to wherever your IT career...to upgrade their technology. This will be replacing old PC 's and upgrading to new devices in Windows 11.… more
- Applied Materials (Santa Clara, CA)
- …CA headquarters to oversee and manage our IT Service Desk , Deskside Services, Video Conferencing Solutions, PC Lifecycle Management, Mobile Lifecycle ... a focus on IT service desk , deskside services, video conferencing solutions, PC ...mobility carrier management. + Bachelor's degree in Information Technology, Computer Science, or a related field. + Proven experience… more
- Beth Israel Lahey Health (Charlestown, MA)
- …or GED required. --1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of...orders or alerts by creating an incident/request using the IT Service Management Suite provided in an… more
- TEKsystems (Grand Rapids, MI)
- …other support teams where necessary + To accurately record, update and document requests using the IT service desk system + To install and configure new ... within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications...temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating… more
- Magna (Mesa, AZ)
- …mobile devices, smartphones, printing, ) + Knowledge in hardware troubleshooting + Knowledge in IT service desk / phone support + Knowledge of ITIL ... services. **Your Responsibilities** + Plan and operate the client IT infrastructure ( PC , notebook, printer, mobile devices,...our benefits package will be provided during the recruitment process . **And now: It's Your turn!** We are looking… more
- Sierra Nevada Corporation (Sparks, NV)
- …enter / prioritizes/track/ monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC ... and repairing desktop/laptop computers and our network equipment, providing personal computer , hardware, and software support and...resolve and respond to local program / project site IT incidents and service requests, priorities, and… more
- Sierra Nevada Corporation (Plano, TX)
- …request; promptly enter/prioritizes/track/monitor/update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls ... for installing, troubleshooting, servicing, and repairing desktop/laptop computers, providing personal computer , hardware, and software support and installing… more