- Tri-City Electric (Davenport, IA)
- IT Service Desk Tier 2 Davenport IA Tri-City Electric Co. is currently seeking an experienced and customer-focused IT Service Desk Tier 2 ... troubleshooting is crucial. + Collaboration: Work closely with other IT departments to ensure seamless service delivery....experience). + Minimum of 2-3 years of experience in IT support, with a focus on Tier … more
- Terracon (Olathe, KS)
- …that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user accounts per ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- SAIC (Oak Ridge, TN)
- …Service Management (ITSM) based service delivery model; Tier 1 ( IT Service Desk ). To maintain a high level of user satisfaction, the expectation ... to reduce support load. This includes reviews of all service requests and incidents processed through the IT...+ 4+ years' experience managing a Service Desk environment. + 4+ years' experience with tier… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist**...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead** ** Service Desk Specialist - Tier 2** to join our ... from 7:00AM to 6:00PM, which include troubleshooting and resolving IT issues related to hardware and software, performing ticket...are not limited to:** + Oversee the performance of Tier 2 service desk operations.… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our ... from 7:00AM to 6:00PM, which include troubleshooting and resolving IT issues related to hardware and software, performing ticket...not limited to:** + Oversee the performance of the Tier 3 service desk operations.… more
- Randstad US (Tallahassee, FL)
- tier i service desk support. + tallahassee , florida + posted 3 days ago **job details** summary + $20 - $21 per hour + contract + no requirements + category ... to determine cause of problems. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. Participates… more
- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT -Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must have ... strong customer service skills and a strong hardware/software support. Job Duties...team member in all aspects of Technical Systems (Help Desk ) support. Resolves all tiers of support issues. Expedites… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our ... from 7:00AM to 6:00PM, which include troubleshooting and resolving IT issues related to hardware and software, performing ticket...include but are not limited to:** + Manage the Tier 3 Service Desk Team… more
- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to support a ... **Required Qualifications:** + Bachelor's degree and 8+ years of experience supporting a service desk or IT support team. + Ability to potentially interact… more
- GovCIO (Kiln, MS)
- …is hiring for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... the Service Desk and staff to ensure that service ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- Title: Tier 1 Help Desk Support Admin...Management + Strong interpersonal skills + Advanced understanding of IT Service Management processes + Must have ... Secret Job Description: Black Bear Technology seeks a cleared Tier 1 Help Desk Support Admin in...IT support to all customers + Receive customer IT queries by multiple methods (phone, self- service ,… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... a lot of success and we're looking for a Tier II Help Desk professional to join...or equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau....property, assisting with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD...experience in the IT field + Experience with IT and Help Desk technologies, to include Remedy, ... Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...Network+, or Security+ CE, or higher + Superior customer service skills a must. Strong desire to provide the… more
- Leidos (Norfolk, VA)
- …new step in your IT career? 1901 Group (A Leidos Company) has an exciting Service Desk - Tier I NIPR Technician opportunity working in our Norfolk, VA ... teams support customers from across the United States. Our innovative IT as-a Service delivery model is supported by industry certifications that ensure quality… more
- Oneida Technical Solutions (Rome, NY)
- …Continue growing your skills and knowledge. A week in the life of a Help Desk Support Specialist, Tier I: + Use software systems engineering and applications ... Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly...minimum of 1 year of experience as a Help Desk Support Specialist for the federal government to join… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who...extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services… more