• Information Technology ( IT

    SAIC (Chantilly, VA)
    **Description** **JOB DESCRIPTION:** SAIC openings for Information Technology ( IT ) Service Management ( ITSM ) Systems Engineers with experience within the ... of Service Strategy, Service Design, Service Transition, and Service Operation. A strong working understanding of ITSM practices, such as ITIL, CMMI,… more
    SAIC (02/21/25)
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  • IT Service Management

    TekSynap (Suffolk, VA)
    …discipline. + IAT II or ITILv3 or later required **Overview** We are seeking a Senior IT Service Management ( ITSM ) Specialist to join ourteam in Suffolk, ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish enterprise approaches to IT service management to promote...across the Navy Enterprise. + Work with the Navy ITSM Office (ITSMO) and DOD level activities to develop… more
    TekSynap (01/08/25)
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  • IT Service Management

    UKG (Ultimate Kronos Group) (Lowell, MA)
    …by you. About The Team: The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... of UKG's Cloud SaaS offerings. About The Role: The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
    UKG (Ultimate Kronos Group) (01/29/25)
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  • Service Desk ITSM Specialist

    CACI International (Arlington, VA)
    …seeking a Service Desk ITSM Specialist to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... The successful candidate will be responsible for designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
    CACI International (02/04/25)
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  • Technical Project Manager - ITSM Migration…

    Capgemini (New York, NY)
    …migration activities and changes. **Required Qualifications:** + Strong Project Management experience in IT Service Management ( ITSM ) with a focus on ... Type : Full Time only **Key Responsibilities:** + Coordinate the migration of ITSM services (Change, Incident, Problem, Service Request, and CMDB) from Remedy… more
    Capgemini (03/08/25)
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  • Sr. Business Analyst ITSM ServiceNow

    Insight Global (Chicago, IL)
    Job Description In this role, you will serve as a part of an IT Service Management ( ITSM ) team in a highly regulated environment supporting the this ... ensure adherence or acceptance. This role will be supporting ITSM as a practice where they are IT...https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years experience in IT Service Management is required.… more
    Insight Global (02/20/25)
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  • Remote ITSM Analyst

    Insight Global (East Brunswick, NJ)
    Job Description Insight Global is looking for a IT Service Management ( ITSM ) analyst to support a large Public Sector account. You will be responsible ... for all change, incident and problem management processes as well as Service Level...on Service Now Experience - Understanding of ITSM - Working knowledge of Configuration management ,… more
    Insight Global (03/11/25)
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  • ServiceNow ITSM Consultant

    DXC Technology (Lansing, MI)
    …Administrator (CSA) certification and Certified Implementation Specialist (CIS) - IT Service Management . Prefer ITSM Professional Suite Certification and ... support IT departments by using ServiceNow ServiceNow's IT Service Management products using...(providing options with pros, cons and risks) in an ITSM / IT Service Delivery organization, while… more
    DXC Technology (02/14/25)
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  • SVP, Identity Access Management & IT

    Banc of California (Pasadena, CA)
    …This role ensures the platform's functionality, scalability, and alignment with business objectives and IT service management ( ITSM ) best practices. This ... TOGETHER WE WIN(R) **THE OPPORTUNITY** The SVP, IAM and ITSM Engineering is responsible for leading the IAM and...the organization's Identity and Access Management and IT Service Management systems. This… more
    Banc of California (03/11/25)
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  • Manager IT Service Desk…

    Health First (Rockledge, FL)
    … Desk (ITSD) team, 2) Identity and Access Management (IAM) team, and 3) IT Service Management ( ITSM ) knowledge management function. ITSD ... *LEADERSHIP ACCOUNTABILITIES* 1. Lead daily operations for both the IT Service Desk and the IAM teams...on project needs. 8. Design, build, and rollout an ITSM "knowledge management " strategy for IT more
    Health First (03/11/25)
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  • CMDB Administrator ( IT Sr. Associate 3)…

    CUNY (New York, NY)
    …the Configuration Management Database (CMDB), ensuring data integrity, accuracy, and alignment with IT Service Management ( ITSM )/ IT Business ... CMDB data with Incident, Problem, Change, and Asset Management processes, enhancing IT operations and service delivery. + Develops and analyzes CMDB reports… more
    CUNY (02/18/25)
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  • IT Service Management

    UKG (Ultimate Kronos Group) (Alpharetta, GA)
    …**About The Team** : The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... UKG's Cloud SaaS offerings. **About The Role** : The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) + Learn… more
    UKG (Ultimate Kronos Group) (03/06/25)
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  • Tech@Lilly Associate Director - Service

    Lilly (Indianapolis, IN)
    …will be responsible for the overall governance, design, and continuous improvement of these specific IT Service Management ( ITSM ) processes. You will be ... as the primary owner and authority for the assigned ITSM process (eg, Incident Management , Problem ...a related field. + 10+ years of experience in IT Service Management or a… more
    Lilly (02/19/25)
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  • IT Service Management SETA

    SAIC (Chantilly, VA)
    …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
    SAIC (01/16/25)
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  • Service and Integration Management

    CACI International (Chantilly, VA)
    …This key position oversees the development, integration, and management of ITIL-based IT Service Management ( ITSM ) processes and services across ... working with Government clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or… more
    CACI International (02/07/25)
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  • Senior Business/Systems Analyst

    MIT Lincoln Laboratory (Lexington, MA)
    …Description The Senior Business Analyst plays a critical role in driving the success of IT Service Management ( ITSM ) by leveraging data-driven insights, ... service delivery. The Senior Business Analyst will be part of the IT Service Management ( ITSM ) team within Client Services, focusing on gathering… more
    MIT Lincoln Laboratory (12/20/24)
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  • IT Service Manager

    Robert Half Technology (Bridgewater, NJ)
    …Functions: + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment ... management and uphold high standards of support. The IT Service & Infrastructure Operations Delivery Manager... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. +… more
    Robert Half Technology (03/04/25)
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  • Senior IT Business Analyst, IT

    Catalent Pharma Solutions (Morrisville, NC)
    …of related work with demonstrated experience in business analysis/product ownership + Strong understanding of IT service management ( ITSM ), IT asset ... **Senior IT Business Analyst, IT Service...Service Delivery** plays a critical role in optimizing IT operations, procurement, vendor management , asset … more
    Catalent Pharma Solutions (03/13/25)
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  • Help Desk System Administrator

    TekSynap (Washington, DC)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** + IT Service Management ( ITSM ) + Proficient in managing and maintaining ITSM modules, ... operations team. This role requires an individual with a strong background in IT Service Management ( ITSM ), system integration, platform knowledge, and… more
    TekSynap (03/04/25)
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  • Lead ServiceNow Solution Engineer

    International (Lisle, IL)
    …Engineer to support our Digital Transformation Journey. In this role you will be responsible for IT Service Management ( ITSM ) and IT Operations ... improve service quality. + Ensure compliance with IT governance, risk management , and security policies....services to enhance visibility, dependency management , and service impact analysis. + Demonstrated experience in ITSM more
    International (01/31/25)
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